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Casino profile

1ACasino

Player complaints and reviews about 1ACasino, plus its operator (1A Casino Affiliate), licences and welcome offers.

1acasino.com
Capture of the 1ACasino website

About

1ACasino belongs to the 1A Casino Affiliate affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 4 languages: English, German, Finnish, Spanish. One account currency is listed: Euros.

Player Intelligence

67 records

What players report about 1ACasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

42

71% resolved, of those with a known outcome

Total reviews

25

Across all review sites

Player rating

3.4 / 5

AskGamblers 3.4

GEO markets

20

Countries stated on 42% of records

1ACasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about 1ACasino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 42 complaints and 25 reviews about 1ACasino on 2 sites.

The problem players report most often is “Withdrawal delay”: 59% of the 37 complaints with a labelled problem. Next come “Bonus not credited” (8.1%) and “Verification delay” (8.1%). Complaints about “Withdrawal” make up 63% of those with a topic, against 29% across all brands.

Of the 42 complaints with a known outcome, 71% were resolved, against 59% across all brands. That puts 1ACasino 1,120th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 67%.

Reviewers give 1ACasino 3.4 out of 5 on average over 25 rated reviews, against 3.44 across all brands. 72% of the ratings are four or five stars, and 28% are one or two. The review sites’ own scores average 3.4 out of 5 on one site. By that score, 1ACasino ranks 1,737th of 4,286 rated casinos. Reviewers most often praise “Games” (17 reviews), “Withdrawals” (14 reviews) and “Customer support” (10 reviews). The most common criticism concerns “Customer support” (11 reviews), “Website & app” (10 reviews) and “Bonuses” (6 reviews).

The countries players state most often are Bulgaria (7.1%), Germany (7.1%) and Finland (7.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about 1ACasino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201920202021
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay59%22
  • Bonus not credited8.1%3
  • Verification delay8.1%3
  • Registration5.4%2
  • Game malfunction5.4%2
  • Account not closed on request2.7%1
  • Deposit refused2.7%1
  • Missing funds2.7%1
  • Other problems5.4%2
Share of the 37 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal63%24
  • Account7.9%3
  • Bonus7.9%3
  • KYC / verification7.9%3
  • Technical5.3%2
  • Deposit2.6%1
  • Other2.6%1
  • Payments & refunds2.6%1
Share of complaints with a category. 4 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved71%30
  • Unresolved29%12
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

1ACasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

1ACasino against the market
Measure1ACasinoAll brands
Complaints resolved71%59%
Average review rating3.43.44
Complaints per 100 reviews16826.4
Share of “Withdrawal” complaints63%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars52%13
  • 4 stars20%5
  • 2 stars8%2
  • 1 star20%5
Share of 25 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games68%17
  • Withdrawals56%14
  • Customer support40%10
  • KYC / verification32%8
  • Bonuses28%7
  • Deposits & payment methods16%4
Share of the 25 reviews that name at least one aspect.reviews

Criticised

  • Customer support44%11
  • Website & app40%10
  • Bonuses24%6
  • Withdrawals20%5
  • Games16%4
  • KYC / verification8%2
Share of the 25 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Bulgaria7.1%2
  • Germany7.1%2
  • Finland7.1%2
  • Greece7.1%2
  • Italy7.1%2
  • Lithuania7.1%2
  • Mexico7.1%2
  • Ukraine7.1%2
  • Argentina3.6%1
  • Australia3.6%1
  • Other countries36%10
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20216–0–
20202357%13–
20191385%12–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers20253.4 / 5
Casino Guru22––

Block 13

Latest complaints and reviews

The newest records about 1ACasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Not labelled yet

    Resolved

    Norway · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    India · Casino Guru

  • Complaint

    Deposit refused

    Resolved

    Germany · Casino Guru

  • Complaint

    Not labelled yet

    Resolved

    Italy · Casino Guru

  • Complaint

    Registration

    Resolved

    Bulgaria · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about 1ACasino

Who owns 1ACasino?

1ACasino is operated by Stage5 N.V. and runs under the 1A Casino Affiliate affiliate programme.

Is 1ACasino licensed?

Yes. 1ACasino holds a licence from Curacao Gaming Control Board.

When was 1ACasino founded?

1ACasino launched in 2018. The site has since closed; its profile is kept for reference.

Which currencies does 1ACasino accept?

The one currency listed for 1ACasino is Euros. Its site is available in 4 languages: English, German, Finnish, Spanish.

What do players say about 1ACasino?

Players have filed 42 complaints and written 25 reviews about 1ACasino. Players rate 1ACasino 3.4 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at 1ACasino?

“Withdrawal delay” – 59% of the 37 complaints about 1ACasino with a labelled problem. Followed by “Bonus not credited” (8.1%) and “Verification delay” (8.1%).

Do players report withdrawal problems at 1ACasino?

Withdrawals are the topic of 24 complaints about 1ACasino: 63% of the 38 with a topic. The most common withdrawal problem is “Withdrawal delay” (92% of them). Of the withdrawal complaints with a known outcome, 67% were resolved.

Does 1ACasino resolve player complaints?

71% of the 42 complaints about 1ACasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, 1ACasino is 1,120th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about 1ACasino?

Praised most: “Games”, “Withdrawals” and “Customer support”. Criticised most: “Customer support”, “Website & app” and “Bonuses”. 72% of the rated reviews give four or five stars, and 28% give one or two.

Where do 1ACasino’s players come from?

The countries named most often in complaints and reviews about 1ACasino are Bulgaria (7.1%), Germany (7.1%) and Finland (7.1%).