Casino profile

YesPlay Casino

Player complaints and reviews about YesPlay Casino, plus its operator (Yesplay Affiliates), licences and welcome offers.

yesplay.bet

About

YesPlay Casino belongs to the Yesplay Affiliates affiliate programme. The site launched in 2015. It holds a licence from Western Cape Gambling and Racing Board. The interface is in English. One account currency is listed: South African Rand. We list one welcome offer.

YesPlay Casino is listed in one market, South Africa.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

100% up to 3000 ZAR at YesPlay Casino
Bonus
100%
Max bonus
3000 ZAR
Min deposit
20 ZAR
Wagering
7x(d+b)
Wagering applies to deposit plus bonus.

Player Intelligence

7,248 records

What players report about YesPlay Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

7,247

Across all review sites

Player rating

4.2 / 5

Trustpilot 4.4 · Tribuna 4.0

GEO markets

Countries stated on 100% of records

YesPlay Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about YesPlay Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 1 complaint and 7,247 reviews about YesPlay Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 6,692 reviews. Reviews are up 4,190% on the 12 months before (156). The average review rating rose from 1.29 to 4.26 out of 5 year on year.

Reviewers give YesPlay Casino 4.08 out of 5 on average over 7,247 rated reviews, against 3.44 across all brands. 75% of the ratings are four or five stars, and 18% are one or two. The review sites’ own scores average 4.2 out of 5 across 2 sites. By that score, YesPlay Casino ranks 538th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (2,192 reviews), “Games” (1,029 reviews) and “Website & app” (634 reviews). The most common criticism concerns “Withdrawals” (693 reviews), “Fairness & RTP” (548 reviews) and “Bonuses” (459 reviews).

The countries players state most often are South Africa (99%), United States (0.1%) and France (0.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about YesPlay Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2025

Complaints count

Period	Value
2025	1

Block 02

Complaint categories

Withdrawal100%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

6,684

202120222023202420252026

Reviews count

Period	Value
2021	14
2022	71
2023	74
2024	284
2025	120
2026	6,684

Block 05

Review stars

How the rated reviews split by star.

5 stars63%4,575
4 stars12%895
3 stars6.9%500
2 stars4.4%318
1 star13%959

Share of 7,247 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals40%2,192
Games19%1,029
Website & app11%634
Bonuses8.9%495
Customer support7.1%395
Trust & licence6.4%357

Share of the 5,540 reviews that name at least one aspect.reviews

Criticised

Withdrawals13%693
Fairness & RTP9.9%548
Bonuses8.3%459
Customer support5.6%310
Website & app3.2%180
Trust & licence1.9%107

Share of the 5,540 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

4.14

3.08

2.05

1.67

1.27

4.26

202120222023202420252026

Rating history

Period	Value
2021	4.14
2022	3.08
2023	2.05
2024	1.67
2025	1.27
2026	4.26

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

South Africa99%7,198
United States0.1%5
France0.1%4
Belarus0%3
Congo - Kinshasa0%2
United Kingdom0%2
Mozambique0%2
Netherlands0%2
Pakistan0%2
Belgium0%1
Other countries0.2%14

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2026	0	–	6,684	4.26
2025	1	–	120	1.27
2024	0	–	284	1.67
2023	0	–	74	2.05
2022	0	–	71	3.08
2021	0	–	14	–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	7,231	4.4 / 5
Tribuna	–	13	4.0 / 5
Casino Guru	1	3	–

Block 11

Latest complaints and reviews

The newest records about YesPlay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewNov 5, 2026
1.0 of 5 stars
South Africa · Trustpilot
ReviewNov 5, 2026
1.0 of 5 stars
South Africa · Trustpilot
ReviewNov 5, 2026
3.0 of 5 stars
South Africa · Trustpilot
ReviewNov 5, 2026
4.0 of 5 stars
South Africa · Trustpilot
ComplaintMay 2, 2025
Withdrawal limits
Resolved
South Africa · Casino Guru

1,066 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, Tribuna.

Questions about YesPlay Casino

Who owns YesPlay Casino?

YesPlay Casino is operated by SA Sportsbook (Pty) Ltd. and runs under the Yesplay Affiliates affiliate programme.

Is YesPlay Casino licensed?

Yes. YesPlay Casino holds a licence from Western Cape Gambling and Racing Board.

When was YesPlay Casino founded?

YesPlay Casino launched in 2015.

Which currencies does YesPlay Casino accept?

The one currency listed for YesPlay Casino is South African Rand. Its site is available in one language: English.

What welcome bonuses does YesPlay Casino offer?

One welcome offer is listed for YesPlay Casino. The first on the list is “100% up to 3000 ZAR at YesPlay Casino”, with a 7× wagering requirement.

Which countries is YesPlay Casino available in?

YesPlay Casino is listed in 1 market: South Africa.

What do players say about YesPlay Casino?

Players have filed 1 complaint and written 7,247 reviews about YesPlay Casino. Players rate YesPlay Casino 4.2 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about YesPlay Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Fairness & RTP” and “Bonuses”. 75% of the rated reviews give four or five stars, and 18% give one or two.