Casino profile

WinTingo Casino

Player complaints and reviews about WinTingo Casino, plus its operator (Super Partners), licences and welcome offers.

About

WinTingo Casino belongs to the Super Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2011. It holds a licence from Malta Gaming Authority. The interface is available in 4 languages: English, Finnish, German, Spanish. 3 account currencies are listed: Euros, Norwegian kroner, US dollars.

Player Intelligence

62 records

What players report about WinTingo Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

31% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

2.35 / 5

AskGamblers 1.8 · Trustpilot 2.9

GEO markets

Countries stated on 15% of records

WinTingo Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about WinTingo Casino, the way Player Intelligence PRO computes it.

Since 2012, players have posted 27 complaints and 35 reviews about WinTingo Casino on 4 sites.

The problem players report most often is “Documents rejected or requested again”: 18% of the 22 complaints with a labelled problem. Next come “Withdrawal delay” (18%) and “Bonus winnings confiscated” (9.1%). Complaints about “Withdrawal” make up 33% of those with a topic, against 29% across all brands.

Of the 26 complaints with a known outcome, 31% were resolved, against 59% across all brands. That puts WinTingo Casino 1,824th of 1,917 casinos with at least 10 such complaints.

Reviewers give WinTingo Casino 1.7 out of 5 on average over 22 rated reviews, against 3.44 across all brands. 27% of the ratings are four or five stars, and 73% are one or two. The review sites’ own scores average 2.35 out of 5 across 2 sites. By that score, WinTingo Casino ranks 3,348th of 4,286 rated casinos. Reviewers most often praise “Games” (12 reviews), “Website & app” (8 reviews) and “Customer support” (7 reviews). The most common criticism concerns “Customer support” (9 reviews), “Bonuses” (7 reviews) and “KYC / verification” (6 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about WinTingo Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

201220132014201520162017

Complaints count

Period	Value
2012	1
2013	0
2014	9
2015	4
2016	10
2017	3

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Documents rejected or requested again18%4
Withdrawal delay18%4
Bonus winnings confiscated9.1%2
Bonus not credited9.1%2
Deposit not credited9.1%2
Verification delay9.1%2
Withdrawal refused9.1%2
Wagering terms4.5%1
Other problems14%3

Share of the 22 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal33%9
KYC / verification22%6
Bonus19%5
Payments & refunds11%3
Deposit7.4%2
Other3.7%1
Technical3.7%1

Share of complaints by category.complaints

Block 04

Complaint status

Unresolved67%18
Resolved30%8
Open3.7%1

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

WinTingo Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

WinTingo Casino against the market
Measure	WinTingo Casino	All brands
Complaints resolved	31%	59%
Average review rating	1.7	3.44
Complaints per 100 reviews	77.1	26.4
Share of “Withdrawal” complaints	33%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

201220132014201520162017

Reviews count

Period	Value
2012	3
2013	7
2014	5
2015	4
2016	7
2017	9

Block 07

Review stars

How the rated reviews split by star.

5 stars14%3
4 stars14%3
2 stars9.1%2
1 star64%14

Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games40%12
Website & app27%8
Customer support23%7
Bonuses17%5
VIP & loyalty13%4
Deposits & payment methods10%3

Share of the 30 reviews that name at least one aspect.reviews

Criticised

Customer support30%9
Bonuses23%7
KYC / verification20%6
Withdrawals17%5
Deposits & payment methods6.7%2
Other6.7%2

Share of the 30 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.83

1.71

0.89

2014201520162017

Rating history

Period	Value
2014	4
2015	1.83
2016	1.71
2017	0.89

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Australia11%1
Germany11%1
Finland11%1
United Kingdom11%1
Ireland11%1
Israel11%1
Netherlands11%1
New Zealand11%1
Sweden11%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2017	3	–	9	–
2016	10	20%	7	–
2015	4	–	4	–
2014	9	–	5	–
2013	0	–	7	–
2012	1	–	3	–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	23	32	1.8 / 5
Casinomeister	3	–	–
latestcasinobonuses.bet	1	1	–
Trustpilot	–	2	2.9 / 5

Block 13

Latest complaints and reviews

The newest records about WinTingo Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewJan 19, 2017
1.0 of 5 stars
Germany · Trustpilot
ReviewSep 14, 2016
1.0 of 5 stars
Finland · Trustpilot
ComplaintMar 3, 2016
Bonus winnings confiscated
Unresolved
Russia · latestcasinobonuses.bet
ComplaintOct 6, 2014
Withdrawal delay
Resolved
Casinomeister
ComplaintJan 9, 2014
Documents rejected or requested again
Unresolved
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers, Trustpilot.

Questions about WinTingo Casino

Who owns WinTingo Casino?

WinTingo Casino is operated by Digimedia Limited Casinos and runs under the Super Partners affiliate programme.

Is WinTingo Casino licensed?

Yes. WinTingo Casino holds a licence from Malta Gaming Authority.

When was WinTingo Casino founded?

WinTingo Casino launched in 2011. The site has since closed; its profile is kept for reference.

Which currencies does WinTingo Casino accept?

Currencies listed for WinTingo Casino: Euros, Norwegian kroner, US dollars. Its site is available in 4 languages: English, Finnish, German, Spanish.

What do players say about WinTingo Casino?

Players have filed 27 complaints and written 35 reviews about WinTingo Casino. Players rate WinTingo Casino 2.35 out of 5 on average across the 2 sites that publish one.

What do players complain about most at WinTingo Casino?

“Documents rejected or requested again” – 18% of the 22 complaints about WinTingo Casino with a labelled problem. Followed by “Withdrawal delay” (18%) and “Bonus winnings confiscated” (9.1%).

Do players report withdrawal problems at WinTingo Casino?

Withdrawals are the topic of 9 complaints about WinTingo Casino: 33% of the 27 with a topic. The most common withdrawal problem is “Withdrawal delay” (44% of them).

Does WinTingo Casino resolve player complaints?

31% of the 26 complaints about WinTingo Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, WinTingo Casino is 1,824th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about WinTingo Casino?

Praised most: “Games”, “Website & app” and “Customer support”. Criticised most: “Customer support”, “Bonuses” and “KYC / verification”. 27% of the rated reviews give four or five stars, and 73% give one or two.