Winner Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Winner Casino, the way Player Intelligence PRO computes it.
Since 2012, players have posted 116 complaints and 361 reviews about Winner Casino on 10 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 12 reviews. Reviews are down 20% on the 12 months before (15).
The problem players report most often is “Withdrawal delay”: 24% of the 94 complaints with a labelled problem. Next come “Documents rejected or requested again” (17%) and “Missing funds” (8.5%). Complaints about “Withdrawal” make up 38% of those with a topic, against 29% across all brands.
Of the 113 complaints with a known outcome, 49% were resolved, against 59% across all brands. That puts Winner Casino 1,621st of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 56%.
Reviewers give Winner Casino 2.04 out of 5 on average over 358 rated reviews, against 3.44 across all brands. 26% of the ratings are four or five stars, and 71% are one or two. The review sites’ own scores average 3.43 out of 5 across 3 sites. By that score, Winner Casino ranks 1,718th of 4,287 rated casinos. Reviewers most often praise “Games” (48 reviews), “Website & app” (47 reviews) and “Bonuses” (42 reviews). The most common criticism concerns “Withdrawals” (127 reviews), “Customer support” (92 reviews) and “Bonuses” (82 reviews).
The countries players state most often are United Kingdom (67%), United States (5.8%) and Mexico (4.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.
