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WikiLuck Casino

Player complaints and reviews about WikiLuck Casino, plus its operator (WiAff), licences and welcome offers.

wikiluck.com
wikiluck.com
Capture of the WikiLuck Casino website

Profile

Website
wikiluck.com
Established
2024
Operator
WiAffaffiliate programme
Company
NewEra B.V.
Licences
Languages
  • Finnish
  • English
  • French
  • German
  • Italian
  • Norwegian
  • Hungarian
  • Spanish
  • Portuguese
  • Arabic
Currencies
  • Australian dollars
  • Brazilian reals
  • Canadian dollars
  • Chilean pesos
  • Euros
  • Hungarian forints
  • Malaysian ringgits
  • Mexican pesos
  • New Zealand dollars
  • Norwegian kroner
  • Peruvian nuevos soles
  • Polish zlotys
  • South African Rand
  • Thai baht
  • US dollars
  • Bitcoin
  • Bitcoin Cash
  • Tether
  • Ethereum
  • Litecoin
  • Ripple
  • USD Coin Show more

About

WikiLuck Casino belongs to the WiAff affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 10 languages, including Finnish, English, French, German. 22 account currencies are listed, including Australian dollars, Brazilian reals, Canadian dollars, Chilean pesos. We list 7 welcome offers.

WikiLuck Casino is listed in 20 markets, among them Canada, Germany, France and Belgium.

Markets

This brand is listed in 20 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

102 records

What players report about WikiLuck Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

60

88% resolved, of those with a known outcome

Total reviews

42

Across all review sites

Player rating

2.05 / 5

Trustpilot 2.7 · AskGamblers 1.4

GEO markets

19

Countries stated on 83% of records

WikiLuck Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about WikiLuck Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 60 complaints and 42 reviews about WikiLuck Casino on 5 sites. In the 12 months to November 5, 2026, they filed 21 complaints and posted 29 reviews. That is 5% more complaints than in the 12 months before (20). Of the complaints with a known outcome, 71% were resolved in the last 12 months, against 100% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 47% of the 57 complaints with a labelled problem. Next come “Account not closed on request” (12%) and “Self-exclusion” (11%). Complaints about “Withdrawal” make up 54% of those with a topic, against 29% across all brands.

Of the 59 complaints with a known outcome, 88% were resolved, against 59% across all brands. That puts WikiLuck Casino 485th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 84%.

Reviewers give WikiLuck Casino 2.43 out of 5 on average over 42 rated reviews, against 3.44 across all brands. 36% of the ratings are four or five stars, and 57% are one or two. The review sites’ own scores average 2.05 out of 5 across 2 sites. By that score, WikiLuck Casino ranks 3,670th of 4,287 rated casinos. Reviewers most often praise “Games” (10 reviews), “Customer support” (8 reviews) and “Bonuses” (7 reviews). The most common criticism concerns “Withdrawals” (15 reviews), “Customer support” (11 reviews) and “Trust & licence” (11 reviews).

The countries players state most often are Germany (22%), Spain (22%) and Canada (8.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about WikiLuck Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the variety of deposit options available, including credit cards and cryptocurrencies, with a low minimum deposit requirement. They also enjoyed the extensive selection of games, including slots and live casino options, along with generous wagering periods for bonuses.

Many players were frustrated with the high wagering requirements and the lengthy verification process, which led to delays in withdrawals. Additionally, there were complaints about low RTP settings on certain games and poor customer support experiences.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay47%27
  • Account not closed on request12%7
  • Self-exclusion11%6
  • Withdrawal refused7%4
  • Wagering terms5.3%3
  • Verification delay5.3%3
  • Missing funds3.5%2
  • Bonus winnings confiscated1.8%1
  • Other problems7%4
Share of the 57 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal54%32
  • Account14%8
  • Responsible gambling10%6
  • Bonus8.5%5
  • KYC / verification6.8%4
  • Payments & refunds3.4%2
  • Other1.7%1
  • Technical1.7%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved87%52
  • Unresolved12%7
  • Closed without an outcome1.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

WikiLuck Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

WikiLuck Casino against the market
MeasureWikiLuck CasinoAll brands
Complaints resolved88%59%
Average review rating2.433.44
Complaints per 100 reviews142.926.4
Share of “Withdrawal” complaints54%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars26%11
  • 4 stars9.5%4
  • 3 stars7.1%3
  • 2 stars2.4%1
  • 1 star55%23
Share of 42 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games26%10
  • Customer support21%8
  • Bonuses18%7
  • Deposits & payment methods7.7%3
  • Website & app7.7%3
  • Withdrawals7.7%3
Share of the 39 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals38%15
  • Customer support28%11
  • Trust & licence28%11
  • Bonuses26%10
  • Account15%6
  • Responsible gambling15%6
Share of the 39 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany22%19
  • Spain22%19
  • Canada8.2%7
  • Finland8.2%7
  • Ireland5.9%5
  • Portugal4.7%4
  • Brazil3.5%3
  • Hungary3.5%3
  • Sweden3.5%3
  • Austria2.4%2
  • Other countries15%13
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261663%283.14
202524100%7–
20241794%7–
20231–0–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru494–
Trustpilot–312.7 / 5
AskGamblers961.4 / 5
LCB2––
latestcasinobonuses.bet–1–

Block 13

Latest complaints and reviews

The newest records about WikiLuck Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Brazil · Casino Guru

  • Review

    1.0 of 5 stars

    Ireland · Trustpilot

  • Complaint

    Wagering terms

    Resolved

    Ireland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Brazil · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    AskGamblers

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about WikiLuck Casino

Who owns WikiLuck Casino?

WikiLuck Casino is operated by NewEra B.V. and runs under the WiAff affiliate programme.

Is WikiLuck Casino licensed?

Yes. WikiLuck Casino holds a licence from Curacao Gaming Control Board.

When was WikiLuck Casino founded?

WikiLuck Casino launched in 2024.

Which currencies does WikiLuck Casino accept?

Currencies listed for WikiLuck Casino: Australian dollars, Brazilian reals, Canadian dollars, Chilean pesos, Euros, Hungarian forints, Malaysian ringgits, Mexican pesos and 14 more. Its site is available in 10 languages: Finnish, English, French, German and 6 more.

What welcome bonuses does WikiLuck Casino offer?

7 welcome offers are listed for WikiLuck Casino. The first on the list is “200% up to €200 + 75 Free Spins at WikiLuck Casino”, with a 40× wagering requirement.

Which countries is WikiLuck Casino available in?

WikiLuck Casino is listed in 20 markets: Australia, Belgium, Brazil, Canada, Chile, Finland, France, Germany and 12 more.

What do players say about WikiLuck Casino?

Players have filed 60 complaints and written 42 reviews about WikiLuck Casino. Players rate WikiLuck Casino 2.05 out of 5 on average across the 2 sites that publish one.

What do players complain about most at WikiLuck Casino?

“Withdrawal delay” – 47% of the 57 complaints about WikiLuck Casino with a labelled problem. Followed by “Account not closed on request” (12%) and “Self-exclusion” (11%).

Do players report withdrawal problems at WikiLuck Casino?

Withdrawals are the topic of 32 complaints about WikiLuck Casino: 54% of the 59 with a topic. The most common withdrawal problem is “Withdrawal delay” (84% of them). Of the withdrawal complaints with a known outcome, 84% were resolved.

Does WikiLuck Casino resolve player complaints?

88% of the 59 complaints about WikiLuck Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, WikiLuck Casino is 485th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about WikiLuck Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 36% of the rated reviews give four or five stars, and 57% give one or two.

How many complaints has WikiLuck Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 21 complaints about WikiLuck Casino. That is 5% more than in the 12 months before, when there were 20.

Where do WikiLuck Casino’s players come from?

The countries named most often in complaints and reviews about WikiLuck Casino are Germany (22%), Spain (22%) and Canada (8.2%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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