Casino profile

VIP Lounge Casino

Player complaints and reviews about VIP Lounge Casino, plus its operator (Gambling Wages), licences and welcome offers.

About

VIP Lounge Casino belongs to the Gambling Wages affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2008. It holds a licence from Costa Rica Gambling. The interface is in English. One account currency is listed: US dollars.

Player Intelligence

21 records

What players report about VIP Lounge Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

70% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

–

No site publishes a rating yet

GEO markets

No source states a country

VIP Lounge Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about VIP Lounge Casino, the way Player Intelligence PRO computes it.

Since 2006, players have posted 20 complaints and 1 review about VIP Lounge Casino on 2 sites.

The problem players report most often is “Withdrawal delay”: 67% of the 18 complaints with a labelled problem. Next come “Bonus winnings confiscated” (22%) and “Missing funds” (5.6%). Complaints about “Withdrawal” make up 65% of those with a topic, against 29% across all brands.

Of the 20 complaints with a known outcome, 70% were resolved, against 59% across all brands. That puts VIP Lounge Casino 1,155th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 69%.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about VIP Lounge Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

200620072008200920102011201220132014

Complaints count

Period	Value
2006	1
2007	2
2008	1
2009	1
2010	0
2011	0
2012	1
2013	0
2014	14

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay67%12
Bonus winnings confiscated22%4
Missing funds5.6%1
Withdrawal refused5.6%1

Share of the 18 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal65%13
Bonus30%6
Payments & refunds5%1

Share of complaints by category.complaints

Block 04

Complaint status

Resolved70%14
Unresolved30%6

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

VIP Lounge Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

VIP Lounge Casino against the market
Measure	VIP Lounge Casino	All brands
Complaints resolved	70%	59%
Average review rating	–	3.44
Complaints per 100 reviews	–	26.4
Share of “Withdrawal” complaints	65%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

2010

Reviews count

Period	Value
2010	1

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2014	14	86%	0	–
2012	1	–	0	–
2010	0	–	1	–
2009	1	–	0	–
2008	1	–	0	–
2007	2	–	0	–
2006	1	–	0	–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	14	1	–
Casinomeister	6	–	–

Block 09

Latest complaints and reviews

The newest records about VIP Lounge Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ComplaintJul 12, 2012
Withdrawal delay
Resolved
Casinomeister
ComplaintJan 26, 2009
Withdrawal delay
Unresolved
Casinomeister
ComplaintJul 15, 2008
Withdrawal refused
Unresolved
Casinomeister
ComplaintAug 1, 2007
Withdrawal delay
Unresolved
Casinomeister
ComplaintMay 1, 2007
Missing funds
Unresolved
Casinomeister

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

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Questions about VIP Lounge Casino

Who owns VIP Lounge Casino?

VIP Lounge Casino is operated by Virtual Casino Group and runs under the Gambling Wages affiliate programme.

Is VIP Lounge Casino licensed?

Yes. VIP Lounge Casino holds a licence from Costa Rica Gambling.

When was VIP Lounge Casino founded?

VIP Lounge Casino launched in 2008. The site has since closed; its profile is kept for reference.

Which currencies does VIP Lounge Casino accept?

The one currency listed for VIP Lounge Casino is US dollars. Its site is available in one language: English.

What do players say about VIP Lounge Casino?

Players have filed 20 complaints and written 1 review about VIP Lounge Casino.

What do players complain about most at VIP Lounge Casino?

“Withdrawal delay” – 67% of the 18 complaints about VIP Lounge Casino with a labelled problem. Followed by “Bonus winnings confiscated” (22%) and “Missing funds” (5.6%).

Do players report withdrawal problems at VIP Lounge Casino?

Withdrawals are the topic of 13 complaints about VIP Lounge Casino: 65% of the 20 with a topic. The most common withdrawal problem is “Withdrawal delay” (92% of them). Of the withdrawal complaints with a known outcome, 69% were resolved.

Does VIP Lounge Casino resolve player complaints?

70% of the 20 complaints about VIP Lounge Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, VIP Lounge Casino is 1,155th. Open complaints and complaints closed without an outcome are left out.