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Casino profile

Vegas Crest Casino

Player complaints and reviews about Vegas Crest Casino, plus its operator (Vista Gaming Affiliates), licences and welcome offers.

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About

Vegas Crest Casino belongs to the Vista Gaming Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2014. It holds a licence from Curacao Gaming Control Board.

Player Intelligence

44 records

What players report about Vegas Crest Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

22

68% resolved, of those with a known outcome

Total reviews

22

Across all review sites

Player rating

4.0 / 5

Trustpilot 4.0

GEO markets

11

Countries stated on 70% of records

Vegas Crest Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Vegas Crest Casino, the way Player Intelligence PRO computes it.

Since 2015, players have posted 22 complaints and 22 reviews about Vegas Crest Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 11 reviews.

The problem players report most often is “Withdrawal delay”: 55% of the 20 complaints with a labelled problem. Next come “Bonus winnings confiscated” (15%) and “Withdrawal refused” (10%). Complaints about “Withdrawal” make up 67% of those with a topic, against 29% across all brands.

Of the 22 complaints with a known outcome, 68% were resolved, against 59% across all brands. That puts Vegas Crest Casino 1,232nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 64%.

Reviewers give Vegas Crest Casino 3.39 out of 5 on average over 22 rated reviews, against 3.44 across all brands. 59% of the ratings are four or five stars, and 27% are one or two. The review sites’ own scores average 4.0 out of 5 on one site. By that score, Vegas Crest Casino ranks 758th of 4,286 rated casinos. Reviewers most often praise “Website & app” (6 reviews), “Customer support” (6 reviews) and “Games” (5 reviews). The most common criticism concerns “Withdrawals” (9 reviews) and “Customer support” (5 reviews).

The countries players state most often are United States (52%), United Kingdom (19%) and France (6.5%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Vegas Crest Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2016201720182019202020212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay55%11
  • Bonus winnings confiscated15%3
  • Withdrawal refused10%2
  • Account closed5%1
  • Deposit not credited5%1
  • Wrong calculation5%1
  • Game malfunction5%1
Share of the 20 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal67%14
  • Bonus14%3
  • Technical9.5%2
  • Account4.8%1
  • Deposit4.8%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved68%15
  • Unresolved32%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Vegas Crest Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Vegas Crest Casino against the market
MeasureVegas Crest CasinoAll brands
Complaints resolved68%59%
Average review rating3.393.44
Complaints per 100 reviews10026.4
Share of “Withdrawal” complaints67%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201520162017201820192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars36%8
  • 4 stars23%5
  • 3 stars14%3
  • 1 star27%6
Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app29%6
  • Customer support29%6
  • Games24%5
  • Bonuses14%3
  • Sportsbook9.5%2
  • Trust & licence9.5%2
Share of the 21 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals43%9
  • Customer support24%5
  • KYC / verification14%3
  • Account9.5%2
  • Trust & licence9.5%2
  • Website & app4.8%1
Share of the 21 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201520162017201820192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States52%16
  • United Kingdom19%6
  • France6.5%2
  • Armenia3.2%1
  • Switzerland3.2%1
  • Germany3.2%1
  • Ecuador3.2%1
  • French Guiana3.2%1
  • Italy3.2%1
  • Peru3.2%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–10–
20252–3–
20247–0–
20232–5–
20221–2–
20192–0–
20183–0–
20173–1–
20161–0–
20150–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–164.0 / 5
AskGamblers13––
Casino Guru85–
latestcasinobonuses.bet–1–
LCB1––

Block 13

Latest complaints and reviews

The newest records about Vegas Crest Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    5.0 of 5 stars

    France · Trustpilot

  • Complaint

    Withdrawal delay

    Unresolved
  • Complaint

    Account closed

    Resolved

    Peru · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    United States · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Vegas Crest Casino

Who owns Vegas Crest Casino?

Vegas Crest Casino is operated by Palau Holdings N.V. and runs under the Vista Gaming Affiliates affiliate programme.

Is Vegas Crest Casino licensed?

Yes. Vegas Crest Casino holds a licence from Curacao Gaming Control Board.

When was Vegas Crest Casino founded?

Vegas Crest Casino launched in 2014. The site has since closed; its profile is kept for reference.

What do players say about Vegas Crest Casino?

Players have filed 22 complaints and written 22 reviews about Vegas Crest Casino. Players rate Vegas Crest Casino 4.0 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Vegas Crest Casino?

“Withdrawal delay” – 55% of the 20 complaints about Vegas Crest Casino with a labelled problem. Followed by “Bonus winnings confiscated” (15%) and “Withdrawal refused” (10%).

Do players report withdrawal problems at Vegas Crest Casino?

Withdrawals are the topic of 14 complaints about Vegas Crest Casino: 67% of the 21 with a topic. The most common withdrawal problem is “Withdrawal delay” (79% of them). Of the withdrawal complaints with a known outcome, 64% were resolved.

Does Vegas Crest Casino resolve player complaints?

68% of the 22 complaints about Vegas Crest Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Vegas Crest Casino is 1,232nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Vegas Crest Casino?

Praised most: “Website & app”, “Customer support” and “Games”. Criticised most: “Withdrawals” and “Customer support”. 59% of the rated reviews give four or five stars, and 27% give one or two.

How many complaints has Vegas Crest Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about Vegas Crest Casino.

Where do Vegas Crest Casino’s players come from?

The countries named most often in complaints and reviews about Vegas Crest Casino are United States (52%), United Kingdom (19%) and France (6.5%).