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Casino profile

True Blue Casino

Player complaints and reviews about True Blue Casino, plus its licences and welcome offers.

truebluecasino.com

About

The True Blue Casino site launched in 2018. This site is no longer operating: the domain does not respond or has changed hands. It holds a licence from Costa Rica Gambling.

Player Intelligence

79 records

What players report about True Blue Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

72

94% resolved, of those with a known outcome

Total reviews

7

Across all review sites

Player rating

–

No site publishes a rating yet

GEO markets

4

Countries stated on 91% of records

True Blue Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about True Blue Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 72 complaints and 7 reviews about True Blue Casino on 2 sites.

The problem players report most often is “Withdrawal delay”: 50% of the 72 complaints with a labelled problem. Next come “Bonus winnings confiscated” (13%) and “Account blocked” (11%). Complaints about “Withdrawal” make up 67% of those with a topic, against 29% across all brands.

Of the 72 complaints with a known outcome, 94% were resolved, against 59% across all brands. That puts True Blue Casino 193rd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 96%.

The countries players state most often are Australia (93%), New Zealand (4.2%) and Argentina (1.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about True Blue Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201920202021202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay50%36
  • Bonus winnings confiscated13%9
  • Account blocked11%8
  • Withdrawal refused8.3%6
  • Withdrawal limits5.6%4
  • Documents rejected or requested again4.2%3
  • Winnings voided2.8%2
  • Account closed1.4%1
  • Other problems4.2%3
Share of the 72 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal67%48
  • Bonus15%11
  • Account13%9
  • KYC / verification4.2%3
  • Technical1.4%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved94%68
  • Unresolved5.6%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

True Blue Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

True Blue Casino against the market
MeasureTrue Blue CasinoAll brands
Complaints resolved94%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints67%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20212022
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20212022
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia93%67
  • New Zealand4.2%3
  • Argentina1.4%1
  • Norway1.4%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20241–0–
20231–0–
20227–1–
20212592%6–
202029100%0–
20199–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru657–
CasinoReviews7––

Block 11

Latest complaints and reviews

The newest records about True Blue Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Unresolved

    Australia · Casino Guru

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Australia · CasinoReviews

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Review

    1.0 of 5 stars

    Norway · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about True Blue Casino

Is True Blue Casino licensed?

Yes. True Blue Casino holds a licence from Costa Rica Gambling.

When was True Blue Casino founded?

True Blue Casino launched in 2018. The site has since closed; its profile is kept for reference.

What do players say about True Blue Casino?

Players have filed 72 complaints and written 7 reviews about True Blue Casino.

What do players complain about most at True Blue Casino?

“Withdrawal delay” – 50% of the 72 complaints about True Blue Casino with a labelled problem. Followed by “Bonus winnings confiscated” (13%) and “Account blocked” (11%).

Do players report withdrawal problems at True Blue Casino?

Withdrawals are the topic of 48 complaints about True Blue Casino: 67% of the 72 with a topic. The most common withdrawal problem is “Withdrawal delay” (75% of them). Of the withdrawal complaints with a known outcome, 96% were resolved.

Does True Blue Casino resolve player complaints?

94% of the 72 complaints about True Blue Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, True Blue Casino is 193rd. Open complaints and complaints closed without an outcome are left out.

Where do True Blue Casino’s players come from?

The countries named most often in complaints and reviews about True Blue Casino are Australia (93%), New Zealand (4.2%) and Argentina (1.4%).