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Casino profile

Spinsy Casino

Player complaints and reviews about Spinsy Casino, plus its operator (Strong Affiliates), licences and welcome offers.

spinsy.com
spinsy.com
Capture of the Spinsy Casino website

Profile

Website
spinsy.com
Established
2024
Operator
Strong Affiliatesaffiliate programme
Company
NovaForge Ltd
Licences
Languages
  • English
  • German
  • Norwegian
  • Czech
  • Italian
  • Polish
  • Hungarian
  • Spanish
  • Finnish
  • Portuguese
  • French
  • Greek
  • Turkish
Currencies
  • Euros
  • US dollars
  • Australian dollars
  • Canadian dollars
  • Brazilian reals
  • Chilean pesos
  • Czech Republic korunas
  • Hungarian forints
  • Indian rupees
  • Malaysian ringgits
  • New Zealand dollars
  • Norwegian kroner
  • Peruvian nuevos soles
  • Polish zlotys
  • South African Rand
  • Swiss francs
  • Turkish Lira
  • Bitcoin
  • Dogecoin
  • Litecoin
  • Tether
  • Philippine pesos Show more

About

Spinsy Casino belongs to the Strong Affiliates affiliate programme. The site launched in 2024. It holds a licence from Anjouan Gaming Board. The interface is available in 13 languages, including English, German, Norwegian, Czech. 22 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 11 welcome offers.

Spinsy Casino is listed in 23 markets, among them Canada, Germany, France and Belgium. On the Spinsy Casino site for Hungary, we found 8 tournaments. In Hungary, Spinsy Casino accepts 3 payment methods: Pay by Card, MiFinity and Cryptocurrencies. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum.

Markets

This brand is listed in 23 markets. Pick one to see what it offers there.

Welcome bonuses

11 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

8 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

32 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Pay by Card

    Card

    –

  • MiFinity

    E-wallet

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • BNB

    Cryptocurrency

    –

  • BNB

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • Solana

    Cryptocurrency

    –

  • Solana

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • Cardano

    Cryptocurrency

    –

  • Cardano

    Cryptocurrency

    –

Cashier read on August 12, 2026

Player Intelligence

490 records

What players report about Spinsy Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

204

97% resolved, of those with a known outcome

Total reviews

286

Across all review sites

Player rating

2.6 / 5

Trustpilot 1.5 · AskGamblers 1.8 · Tribuna 4.5

GEO markets

29

Countries stated on 87% of records

Spinsy Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Spinsy Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 204 complaints and 286 reviews about Spinsy Casino on 6 sites. In the 12 months to November 5, 2026, they filed 60 complaints and posted 92 reviews. That is 45% fewer complaints than in the 12 months before (110). Reviews are down 49% on the 12 months before (179). The average review rating fell from 1.66 to 1.59 out of 5 year on year. Of the complaints with a known outcome, 98% were resolved in the last 12 months, against 97% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 78% of the 199 complaints with a labelled problem. Next come “Self-exclusion” (8%) and “Account not closed on request” (3.5%). Complaints about “Withdrawal” make up 80% of those with a topic, against 29% across all brands.

Of the 203 complaints with a known outcome, 97% were resolved, against 59% across all brands. That puts Spinsy Casino 121st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 98%.

Reviewers give Spinsy Casino 1.63 out of 5 on average over 286 rated reviews, against 3.44 across all brands. 13% of the ratings are four or five stars, and 81% are one or two. The review sites’ own scores average 2.6 out of 5 across 3 sites. By that score, Spinsy Casino ranks 3,018th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (23 reviews), “Customer support” (21 reviews) and “Games” (17 reviews). The most common criticism concerns “Withdrawals” (171 reviews), “Trust & licence” (85 reviews) and “Customer support” (81 reviews).

The countries players state most often are Germany (14%), France (14%) and Canada (12%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Spinsy Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players disliked the lack of legitimacy and transparency of the casino, noting that no company information was displayed on the website. Additionally, they expressed frustration with poor customer service and issues regarding the withholding of funds.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay78%155
  • Self-exclusion8%16
  • Account not closed on request3.5%7
  • Withdrawal refused2.5%5
  • Account closed1.5%3
  • Withdrawal limits1.5%3
  • Bonus not credited1%2
  • Documents rejected or requested again1%2
  • Other problems3%6
Share of the 199 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal80%164
  • Responsible gambling7.8%16
  • Account5.9%12
  • KYC / verification1.5%3
  • Technical1.5%3
  • Bonus1%2
  • Other1%2
  • Deposit0.5%1
  • Payments & refunds0.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved96%196
  • Unresolved3.4%7
  • Closed without an outcome0.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Spinsy Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Spinsy Casino against the market
MeasureSpinsy CasinoAll brands
Complaints resolved97%59%
Average review rating1.633.44
Complaints per 100 reviews71.326.4
Share of “Withdrawal” complaints80%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars9.8%28
  • 4 stars2.8%8
  • 3 stars5.9%17
  • 2 stars4.9%14
  • 1 star77%219
Share of 286 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals8.3%23
  • Customer support7.6%21
  • Games6.1%17
  • Website & app2.5%7
  • Fairness & RTP1.8%5
  • Deposits & payment methods1.4%4
Share of the 278 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals62%171
  • Trust & licence31%85
  • Customer support29%81
  • Bonuses11%31
  • Fairness & RTP10%29
  • Account10%28
Share of the 278 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany14%61
  • France14%60
  • Canada12%52
  • Australia11%46
  • Italy8.5%36
  • Spain8.3%35
  • Greece4.2%18
  • Ireland4%17
  • Portugal3.5%15
  • Belgium3.1%13
  • Other countries17%71
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265398%761.57
202514098%1891.7
20241070%211.29

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2531.5 / 5
Casino Guru15611–
AskGamblers4681.8 / 5
Tribuna–144.5 / 5
Casinomeister1––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Spinsy Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    Ireland · AskGamblers

  • Complaint

    Withdrawal refused

    Resolved

    New Zealand · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Spinsy Casino

Who owns Spinsy Casino?

Spinsy Casino is operated by NovaForge Ltd and runs under the Strong Affiliates affiliate programme.

Is Spinsy Casino licensed?

Yes. Spinsy Casino holds a licence from Anjouan Gaming Board.

When was Spinsy Casino founded?

Spinsy Casino launched in 2024.

Which currencies does Spinsy Casino accept?

Currencies listed for Spinsy Casino: Euros, US dollars, Australian dollars, Canadian dollars, Brazilian reals, Chilean pesos, Czech Republic korunas, Hungarian forints and 14 more. Its site is available in 13 languages: English, German, Norwegian, Czech and 9 more.

What welcome bonuses does Spinsy Casino offer?

11 welcome offers are listed for Spinsy Casino. The first on the list is “100% up to €500 + 200 Free Spins at Spinsy Casino”, with a 35× wagering requirement.

Which countries is Spinsy Casino available in?

Spinsy Casino is listed in 23 markets: Australia, Austria, Belgium, Brazil, Canada, Chile, Czechia, Finland and 15 more.

Which payment methods does Spinsy Casino accept in Hungary?

The Spinsy Casino cashier for Hungary lists 3 payment methods: Pay by Card, MiFinity, Cryptocurrencies. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

Does Spinsy Casino run tournaments in Hungary?

Yes. The Spinsy Casino site for Hungary lists 8 tournaments.

What do players say about Spinsy Casino?

Players have filed 204 complaints and written 286 reviews about Spinsy Casino. Players rate Spinsy Casino 2.6 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Spinsy Casino?

“Withdrawal delay” – 78% of the 199 complaints about Spinsy Casino with a labelled problem. Followed by “Self-exclusion” (8%) and “Account not closed on request” (3.5%).

Do players report withdrawal problems at Spinsy Casino?

Withdrawals are the topic of 164 complaints about Spinsy Casino: 80% of the 204 with a topic. The most common withdrawal problem is “Withdrawal delay” (95% of them). Of the withdrawal complaints with a known outcome, 98% were resolved.

Does Spinsy Casino resolve player complaints?

97% of the 203 complaints about Spinsy Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Spinsy Casino is 121st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Spinsy Casino?

Praised most: “Withdrawals”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 13% of the rated reviews give four or five stars, and 81% give one or two.

How many complaints has Spinsy Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 60 complaints about Spinsy Casino. That is 45% fewer than in the 12 months before, when there were 110.

Where do Spinsy Casino’s players come from?

The countries named most often in complaints and reviews about Spinsy Casino are Germany (14%), France (14%) and Canada (12%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Spinsy Casino, and ones players rate about the same.