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Casino profile

Silverplay Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Silverplay Casino and its operator (Bluewin Partners).

silverplay.com
Capture of the Silverplay Casino website

About

Silverplay Casino is an online casino operating under the Bluewin Partners affiliate programme. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, among them English, French, German, Italian. Accounts can be held in 40 currencies — Euros, Argentine pesos, Brazilian reals, British pounds sterling. Our database holds 5 welcome offers.

Markets

This brand is listed in 31 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

149 records

What players report about Silverplay Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

93

91% resolved, of those with a known outcome

Total reviews

56

Across all review sites

Player rating

3.85 / 5

AskGamblers 4.5 · Trustpilot 3.2

GEO markets

19

Countries stated on 66% of records

AI-generated summary of player reviews

Players appreciated the excellent customer service and quick response times, often highlighting the helpfulness of the support team. Additionally, the wide selection of games and user-friendly interface contributed to a positive gaming experience, making it easy and enjoyable to navigate the platform.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal44%40
  • Account12%11
  • Deposit9.9%9
  • Responsible gambling8.8%8
  • Technical6.6%6
  • KYC / verification6.6%6
  • Bonus5.5%5
  • Other3.3%3
  • Payments & refunds2.2%2
  • Customer support1.1%1
Share of complaints with a category. 2 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved86%80
  • Unresolved8.6%8
  • Closed without an outcome3.2%3
  • Open2.2%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20252026
Rating history

Player ratings from AskGamblers, Trustpilot.