Casino profile
Player complaints and reviews about Rainbow Spins Casino, plus its operator (Jumpman Affiliates), licences and welcome offers.
Rainbow Spins Casino belongs to the Jumpman Affiliates affiliate programme. The site launched in 2020. It holds licences from Alderney Gambling Control Commission, UK Gambling Commission. The interface is in English. 2 account currencies are listed: British pounds sterling, Euros.
Rainbow Spins Casino is listed in 2 markets: United Kingdom and Austria. On the Rainbow Spins Casino site for Finland, we found 1 welcome bonus.
This brand is listed in 2 markets. Pick one to see what it offers there.
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
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115 records
What players report about Rainbow Spins Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
32
72% resolved, of those with a known outcome
Total reviews
83
Across all review sites
Player rating
2.48 / 5
Trustpilot 1.7 · AskGamblers 3.25
GEO markets
6
Countries stated on 98% of records
Every figure below is computed from the complaints and reviews collected about Rainbow Spins Casino, the way Player Intelligence PRO computes it.
Since 2020, players have posted 32 complaints and 83 reviews about Rainbow Spins Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 27 reviews. Reviews are up 93% on the 12 months before (14).
The problem players report most often is “Verification delay”: 32% of the 31 complaints with a labelled problem. Next come “Documents rejected or requested again” (23%) and “Account blocked” (19%). Complaints about “KYC / verification” make up 55% of those with a topic, against 5% across all brands.
Of the 32 complaints with a known outcome, 72% were resolved, against 59% across all brands. That puts Rainbow Spins Casino 1,113th of 1,917 casinos with at least 10 such complaints.
Reviewers give Rainbow Spins Casino 1.6 out of 5 on average over 83 rated reviews, against 3.44 across all brands. 13% of the ratings are four or five stars, and 81% are one or two. The review sites’ own scores average 2.48 out of 5 across 2 sites. By that score, Rainbow Spins Casino ranks 3,247th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (7 reviews). The most common criticism concerns “Withdrawals” (51 reviews), “KYC / verification” (39 reviews) and “Customer support” (32 reviews).
The countries players state most often are United Kingdom (95%), Ireland (1.8%) and Czechia (0.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Rainbow Spins Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints filed per year or month, across every complaint site.
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 16 |
| 2022 | 14 |
| 2023 | 0 |
| 2024 | 1 |
Block 02
What went wrong, one level below the topic: the problem each complaint describes.
Block 03
Block 04
Block 05
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Rainbow Spins Casino | All brands |
|---|---|---|
| Complaints resolved | 72% | 59% |
| Average review rating | 1.6 | 3.44 |
| Complaints per 100 reviews | 38.6 | 26.4 |
| Share of “KYC / verification” complaints | 55% | 5% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Player reviews posted per year or month, across every review site.
| Period | Value |
|---|---|
| 2021 | 5 |
| 2022 | 16 |
| 2023 | 9 |
| 2024 | 13 |
| 2025 | 16 |
| 2026 | 24 |
Block 07
How the rated reviews split by star.
Block 08
The aspects reviews name either way: one review can praise one thing and criticise another.
Block 09
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
| Period | Value |
|---|---|
| 2021 | 1.3 |
| 2022 | 1.44 |
| 2023 | 1.56 |
| 2024 | 1.92 |
| 2025 | 1.75 |
| 2026 | 1.5 |
Block 10
The ten countries players most often state, complaints and reviews together.
Block 11
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 24 | 1.5 |
| 2025 | 0 | – | 16 | – |
| 2024 | 1 | – | 13 | – |
| 2023 | 0 | – | 9 | – |
| 2022 | 14 | 86% | 16 | – |
| 2021 | 16 | 56% | 5 | – |
| 2020 | 1 | – | 0 | – |
A dash means too little data for that year.
Block 12
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 80 | 1.7 / 5 |
| Casino Guru | 32 | 1 | – |
| AskGamblers | – | 2 | 3.25 / 5 |
Block 13
The newest records about Rainbow Spins Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
1.0 of 5 stars
United Kingdom · Trustpilot
1.0 of 5 stars
United Kingdom · Trustpilot
Account blocked
ResolvedUnited Kingdom · Casino Guru
Documents rejected or requested again
ResolvedUnited Kingdom · Casino Guru
Verification delay
UnresolvedUnited Kingdom · Casino Guru
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Rainbow Spins Casino is operated by Jumpman Gaming Limited and runs under the Jumpman Affiliates affiliate programme.
Yes. Rainbow Spins Casino holds 2 licences: Alderney Gambling Control Commission, UK Gambling Commission.
Rainbow Spins Casino launched in 2020.
Currencies listed for Rainbow Spins Casino: British pounds sterling, Euros. Its site is available in one language: English.
Rainbow Spins Casino is listed in 2 markets: Austria, United Kingdom.
We read 1 live offer for Finland on the Rainbow Spins Casino site itself.
Players have filed 32 complaints and written 83 reviews about Rainbow Spins Casino. Players rate Rainbow Spins Casino 2.48 out of 5 on average across the 2 sites that publish one.
“Verification delay” – 32% of the 31 complaints about Rainbow Spins Casino with a labelled problem. Followed by “Documents rejected or requested again” (23%) and “Account blocked” (19%).
Withdrawals are the topic of 5 complaints about Rainbow Spins Casino: 16% of the 31 with a topic. The most common withdrawal problem is “Withdrawal delay” (60% of them).
72% of the 32 complaints about Rainbow Spins Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Rainbow Spins Casino is 1,113th. Open complaints and complaints closed without an outcome are left out.
Praised most: “Withdrawals”. Criticised most: “Withdrawals”, “KYC / verification” and “Customer support”. 13% of the rated reviews give four or five stars, and 81% give one or two.
The countries named most often in complaints and reviews about Rainbow Spins Casino are United Kingdom (95%), Ireland (1.8%) and Czechia (0.9%).
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Casinos that share a market, a licence or an operator with Rainbow Spins Casino, and ones players rate about the same.
Casinos whose player rating is closest to that of Rainbow Spins Casino.
