50 Bonus Spins at Pub Casino
- Free spins
- 50
- Min deposit
- £10
- Max bet
- £2
Casino profile
Pub Casino
Player complaints and reviews about Pub Casino, plus its operator (Pub Casino Affiliates), licences and welcome offers.
pubcasino.co.uk
Profile
- Website
- pubcasino.co.uk
- Established
- 2023
- Operator
- Pub Casino Affiliatesaffiliate programme
- Company
- L&L Europe Ltd
- Languages
- English
- Currencies
- British pounds sterling
- Euros
About
Pub Casino belongs to the Pub Casino Affiliates affiliate programme. The site launched in 2023. It holds licences from Malta Gaming Authority, UK Gambling Commission. The interface is in English. 2 account currencies are listed: British pounds sterling, Euros. We list one welcome offer.
Pub Casino is listed in one market, United Kingdom. On the Pub Casino site for Canada, we found 4 promotions.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
1 offer
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
Promotions
4 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
Partnering With Preston North End!
Partnering With Preston North End! We’re absolutely thrilled to announce that PubCasino is teaming up with Preston North End as the club’s official back-of-shirt sponsor for the 2025/26 Championship campaign!
Pub Sponsors The Eric Hollies Stand At Edgbaston
Pub Sponsors The Eric Hollies Stand At Edgbaston Test Cricket comes to the Pub! Or rather Pub Casino & Sports goes to the cricket with our sponsorship of the Eric Hollies stand at Edgbaston for the second test vs. India.
Welcome To Pub Casino
Welcome To Pub Casino Pub Casino is a brand new casino with the aim to provide top-notch entertainment for players residing in the United Kingdom. We offer a wide variety of game categories. You will be able to find the best video slots and slots from…
Pub Casino’s IPL 2026 Betting Guide: Pub Doors Now Open 🍻
Pub Casino’s IPL 2026 Betting Guide: Pub Doors Now Open 🍻 The pub doors are officially open, the first round’s been poured, and there’s a proper cricketing feast on the menu – the Indian Premier League is back and running right through to the final on 31st…
Player Intelligence
1,174 records
What players report about Pub Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
17
65% resolved, of those with a known outcome
Total reviews
1,157
Across all review sites
Player rating
3.5 / 5
Trustpilot 3.5 · AskGamblers 3.5
GEO markets
25
Countries stated on 99% of records
Pub Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Pub Casino, the way Player Intelligence PRO computes it.
Since 2023, players have posted 17 complaints and 1,157 reviews about Pub Casino on 4 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 443 reviews. Reviews are down 12% on the 12 months before (504). The average review rating rose from 3.44 to 3.49 out of 5 year on year.
The problem players report most often is “Documents rejected or requested again”: 25% of the 16 complaints with a labelled problem. Next come “Game malfunction” (25%) and “Withdrawal delay” (19%). Complaints about “KYC / verification” make up 29% of those with a topic, against 5% across all brands.
Of the 17 complaints with a known outcome, 65% were resolved, against 59% across all brands. That puts Pub Casino 1,311th of 1,917 casinos with at least 10 such complaints.
Reviewers give Pub Casino 3.24 out of 5 on average over 1,157 rated reviews, against 3.44 across all brands. 56% of the ratings are four or five stars, and 41% are one or two. The review sites’ own scores average 3.5 out of 5 across 2 sites. By that score, Pub Casino ranks 1,576th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (359 reviews), “Games” (257 reviews) and “Customer support” (252 reviews). The most common criticism concerns “Fairness & RTP” (195 reviews), “Bonuses” (159 reviews) and “Withdrawals” (156 reviews).
The countries players state most often are United Kingdom (94%), South Africa (1.3%) and United States (0.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Pub Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
9
202320242025
| Period | Value |
|---|---|
| 2023 | 3 |
| 2024 | 9 |
| 2025 | 4 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Documents rejected or requested again25%4
- Game malfunction25%4
- Withdrawal delay19%3
- Account closed13%2
- Deposit refund6.3%1
- Verification delay6.3%1
- Gambling limits6.3%1
Block 03
Complaint categories
- KYC / verification29%5
- Technical24%4
- Withdrawal24%4
- Account12%2
- Deposit5.9%1
- Responsible gambling5.9%1
Block 04
Complaint status
- Resolved65%11
- Unresolved35%6
Block 05
Pub Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Pub Casino | All brands |
|---|---|---|
| Complaints resolved | 65% | 59% |
| Average review rating | 3.24 | 3.44 |
| Complaints per 100 reviews | 1.5 | 26.4 |
| Share of “KYC / verification” complaints | 29% | 5% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
588
2023202420252026
| Period | Value |
|---|---|
| 2023 | 42 |
| 2024 | 188 |
| 2025 | 588 |
| 2026 | 339 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars46%538
- 4 stars9.3%108
- 3 stars3.6%42
- 2 stars2.5%29
- 1 star38%440
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals34%359
- Games24%257
- Customer support24%252
- Website & app12%124
- KYC / verification6.7%71
- Bonuses6.1%65
Criticised
- Fairness & RTP18%195
- Bonuses15%159
- Withdrawals15%156
- KYC / verification11%115
- Customer support10%107
- Trust & licence8.2%87
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1.91
2.24
3.54
3.42
2023202420252026
| Period | Value |
|---|---|
| 2023 | 1.91 |
| 2024 | 2.24 |
| 2025 | 3.54 |
| 2026 | 3.42 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom94%1,090
- South Africa1.3%15
- United States0.7%8
- Ireland0.6%7
- Romania0.4%5
- Isle of Man0.3%4
- Guernsey0.3%3
- Bulgaria0.2%2
- Cyprus0.2%2
- Czechia0.2%2
- Other countries1.6%19
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 339 | 3.42 |
| 2025 | 4 | – | 588 | 3.54 |
| 2024 | 9 | – | 188 | 2.24 |
| 2023 | 3 | – | 42 | 1.9 |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 1,143 | 3.5 / 5 |
| Casino Guru | 6 | 8 | – |
| CasinoReviews | 10 | – | – |
| AskGamblers | 1 | 6 | 3.5 / 5 |
Block 13
Latest complaints and reviews
The newest records about Pub Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
5.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Withdrawal delay
ResolvedUnited Kingdom · Casino Guru
- Complaint
Account closed
ResolvedUnited Kingdom · Casino Guru
- Complaint
Gambling limits
Unresolved
33 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about Pub Casino
Who owns Pub Casino?
Pub Casino is operated by L&L Europe Ltd and runs under the Pub Casino Affiliates affiliate programme.
Is Pub Casino licensed?
Yes. Pub Casino holds 2 licences: Malta Gaming Authority, UK Gambling Commission.
When was Pub Casino founded?
Pub Casino launched in 2023.
Which currencies does Pub Casino accept?
Currencies listed for Pub Casino: British pounds sterling, Euros. Its site is available in one language: English.
What welcome bonuses does Pub Casino offer?
One welcome offer is listed for Pub Casino. The first on the list is “50 Bonus Spins at Pub Casino”.
Which countries is Pub Casino available in?
Pub Casino is listed in 1 market: United Kingdom.
What bonuses and promotions does Pub Casino run in Canada?
We read 4 live offers for Canada on the Pub Casino site itself.
What do players say about Pub Casino?
Players have filed 17 complaints and written 1,157 reviews about Pub Casino. Players rate Pub Casino 3.5 out of 5 on average across the 2 sites that publish one.
What do players complain about most at Pub Casino?
“Documents rejected or requested again” – 25% of the 16 complaints about Pub Casino with a labelled problem. Followed by “Game malfunction” (25%) and “Withdrawal delay” (19%).
Do players report withdrawal problems at Pub Casino?
Withdrawals are the topic of 4 complaints about Pub Casino: 24% of the 17 with a topic. The most common withdrawal problem is “Withdrawal delay” (75% of them).
Does Pub Casino resolve player complaints?
65% of the 17 complaints about Pub Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Pub Casino is 1,311th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about Pub Casino?
Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Fairness & RTP”, “Bonuses” and “Withdrawals”. 56% of the rated reviews give four or five stars, and 41% give one or two.
How many complaints has Pub Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed no complaints about Pub Casino.
Where do Pub Casino’s players come from?
The countries named most often in complaints and reviews about Pub Casino are United Kingdom (94%), South Africa (1.3%) and United States (0.7%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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Casinos that share a market, a licence or an operator with Pub Casino, and ones players rate about the same.
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Casinos under the same licences
Rated alike by players
Casinos whose player rating is closest to that of Pub Casino.
