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Kosmonaut Casino

Player complaints and reviews about Kosmonaut Casino, plus its operator (Dama N.V.), licences and welcome offers.

kosmonautcasino.com

About

Kosmonaut Casino belongs to the Dama N.V. affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2020. It holds a licence from Curacao Gaming Control Board.

Player Intelligence

143 records

What players report about Kosmonaut Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

47

74% resolved, of those with a known outcome

Total reviews

96

Across all review sites

Player rating

3.0 / 5

Trustpilot 3.0

GEO markets

21

Countries stated on 86% of records

Kosmonaut Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Kosmonaut Casino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 47 complaints and 96 reviews about Kosmonaut Casino on 5 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 5 reviews.

The problem players report most often is “Withdrawal delay”: 37% of the 46 complaints with a labelled problem. Next come “Verification delay” (8.7%) and “Withdrawal refused” (8.7%). Complaints about “Withdrawal” make up 49% of those with a topic, against 29% across all brands.

Of the 47 complaints with a known outcome, 74% were resolved, against 59% across all brands. That puts Kosmonaut Casino 1,040th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 61%.

Reviewers give Kosmonaut Casino 3.1 out of 5 on average over 87 rated reviews, against 3.44 across all brands. 51% of the ratings are four or five stars, and 41% are one or two. The review sites’ own scores average 3.0 out of 5 on one site. By that score, Kosmonaut Casino ranks 2,421st of 4,286 rated casinos. Reviewers most often praise “Games” (35 reviews), “Customer support” (32 reviews) and “Withdrawals” (31 reviews). The most common criticism concerns “Withdrawals” (22 reviews), “Customer support” (20 reviews) and “Fairness & RTP” (13 reviews).

The countries players state most often are Germany (37%), Austria (9.8%) and Australia (8.9%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Kosmonaut Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Reviewers frequently praise the game selection and bonuses, with positive feedback notably outweighing concerns in those areas. Payments receive a lot of attention, though feedback is more balanced, and the website experience appears generally positive.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay37%17
  • Verification delay8.7%4
  • Withdrawal refused8.7%4
  • Account blocked6.5%3
  • Bonus not credited6.5%3
  • Wagering terms6.5%3
  • Deposit not credited6.5%3
  • Deposit refund4.3%2
  • Other problems15%7
Share of the 46 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal49%23
  • Bonus15%7
  • Deposit11%5
  • KYC / verification11%5
  • Account8.5%4
  • Responsible gambling4.3%2
  • Payments & refunds2.1%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved74%35
  • Unresolved26%12
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Kosmonaut Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Kosmonaut Casino against the market
MeasureKosmonaut CasinoAll brands
Complaints resolved74%59%
Average review rating3.13.44
Complaints per 100 reviews4926.4
Share of “Withdrawal” complaints49%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars39%34
  • 4 stars11%10
  • 3 stars8%7
  • 2 stars5.7%5
  • 1 star36%31
Share of 87 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games38%35
  • Customer support35%32
  • Withdrawals34%31
  • Bonuses26%24
  • Website & app20%18
  • Deposits & payment methods15%14
Share of the 91 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals24%22
  • Customer support22%20
  • Fairness & RTP14%13
  • Bonuses12%11
  • Deposits & payment methods8.8%8
  • Games8.8%8
Share of the 91 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany37%46
  • Austria9.8%12
  • Australia8.9%11
  • Russia8.9%11
  • Canada8.1%10
  • Denmark6.5%8
  • Ireland4.1%5
  • Brazil1.6%2
  • Belarus1.6%2
  • Norway1.6%2
  • Other countries11%14
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–4–
20259–7–
20243–294.21
202316100%222.91
20221267%262.14
20217–8–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru3148–
Trustpilot–323.0 / 5
latestcasinobonuses.bet1016–
AskGamblers5––
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Kosmonaut Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Kosmonaut Casino

Who owns Kosmonaut Casino?

Kosmonaut Casino is operated by Dama N.V. and runs under the Dama N.V. affiliate programme.

Is Kosmonaut Casino licensed?

Yes. Kosmonaut Casino holds a licence from Curacao Gaming Control Board.

When was Kosmonaut Casino founded?

Kosmonaut Casino launched in 2020. The site has since closed; its profile is kept for reference.

What do players say about Kosmonaut Casino?

Players have filed 47 complaints and written 96 reviews about Kosmonaut Casino. Players rate Kosmonaut Casino 3.0 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Kosmonaut Casino?

“Withdrawal delay” – 37% of the 46 complaints about Kosmonaut Casino with a labelled problem. Followed by “Verification delay” (8.7%) and “Withdrawal refused” (8.7%).

Do players report withdrawal problems at Kosmonaut Casino?

Withdrawals are the topic of 23 complaints about Kosmonaut Casino: 49% of the 47 with a topic. The most common withdrawal problem is “Withdrawal delay” (74% of them). Of the withdrawal complaints with a known outcome, 61% were resolved.

Does Kosmonaut Casino resolve player complaints?

74% of the 47 complaints about Kosmonaut Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Kosmonaut Casino is 1,040th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Kosmonaut Casino?

Praised most: “Games”, “Customer support” and “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Fairness & RTP”. 51% of the rated reviews give four or five stars, and 41% give one or two.

How many complaints has Kosmonaut Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about Kosmonaut Casino.

Where do Kosmonaut Casino’s players come from?

The countries named most often in complaints and reviews about Kosmonaut Casino are Germany (37%), Austria (9.8%) and Australia (8.9%).