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Casino profile

Jokerino Casino

Player complaints and reviews about Jokerino Casino, plus its operator (1A Casino Affiliate), licences and welcome offers.

jokerino.com

About

Jokerino Casino belongs to the 1A Casino Affiliate affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2019.

Player Intelligence

56 records

What players report about Jokerino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

49

61% resolved, of those with a known outcome

Total reviews

7

Across all review sites

Player rating

2.4 / 5

Trustpilot 2.4

GEO markets

7

Countries stated on 73% of records

Jokerino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Jokerino Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 49 complaints and 7 reviews about Jokerino Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 67% of the 48 complaints with a labelled problem. Next come “Verification delay” (15%) and “Deposit not credited” (4.2%). Complaints about “Withdrawal” make up 71% of those with a topic, against 29% across all brands.

Of the 49 complaints with a known outcome, 61% were resolved, against 59% across all brands. That puts Jokerino Casino 1,390th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 66%.

The review sites’ own scores average 2.4 out of 5 on one site. By that score, Jokerino Casino ranks 3,273rd of 4,286 rated casinos.

The countries players state most often are Germany (78%), Austria (12%) and Switzerland (2.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Jokerino Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2019202020212022
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay67%32
  • Verification delay15%7
  • Deposit not credited4.2%2
  • Registration2.1%1
  • Refund2.1%1
  • Support not responding2.1%1
  • Wrong calculation2.1%1
  • Game malfunction2.1%1
  • Other problems4.2%2
Share of the 48 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal71%35
  • KYC / verification14%7
  • Deposit4.1%2
  • Technical4.1%2
  • Account2%1
  • Payments & refunds2%1
  • Customer support2%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved61%30
  • Unresolved39%19
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Jokerino Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Jokerino Casino against the market
MeasureJokerino CasinoAll brands
Complaints resolved61%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints71%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20202021
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20202021
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany78%32
  • Austria12%5
  • Switzerland2.4%1
  • Chile2.4%1
  • Finland2.4%1
  • Poland2.4%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20221–0–
20212446%6–
20202277%1–
20192–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru33––
AskGamblers16––
Trustpilot–62.4 / 5
latestcasinobonuses.bet–1–

Block 11

Latest complaints and reviews

The newest records about Jokerino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal refused

    Unresolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Unresolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Germany · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Jokerino Casino

Who owns Jokerino Casino?

Jokerino Casino is operated by Stage5 N.V. and runs under the 1A Casino Affiliate affiliate programme.

When was Jokerino Casino founded?

Jokerino Casino launched in 2019. The site has since closed; its profile is kept for reference.

What do players say about Jokerino Casino?

Players have filed 49 complaints and written 7 reviews about Jokerino Casino. Players rate Jokerino Casino 2.4 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Jokerino Casino?

“Withdrawal delay” – 67% of the 48 complaints about Jokerino Casino with a labelled problem. Followed by “Verification delay” (15%) and “Deposit not credited” (4.2%).

Do players report withdrawal problems at Jokerino Casino?

Withdrawals are the topic of 35 complaints about Jokerino Casino: 71% of the 49 with a topic. The most common withdrawal problem is “Withdrawal delay” (91% of them). Of the withdrawal complaints with a known outcome, 66% were resolved.

Does Jokerino Casino resolve player complaints?

61% of the 49 complaints about Jokerino Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Jokerino Casino is 1,390th. Open complaints and complaints closed without an outcome are left out.

Where do Jokerino Casino’s players come from?

The countries named most often in complaints and reviews about Jokerino Casino are Germany (78%), Austria (12%) and Switzerland (2.4%).