100% up to C$1,000 and 25 extra spins
- Bonus
- 100%
- Max bonus
- C$1,000
- Free spins
- 25
- Min deposit
- C$20
- Wagering
- 50x bonus
- Max bet
- C$20 or 29% of starting bonus value
Wagering applies to the bonus amount.
Casino profile
Joka Casino
Player complaints and reviews about Joka Casino, plus its licences and welcome offers.
jokacasino.com
Profile
- Website
- jokacasino.com
- Established
- 2020
- Company
- Unknown
- Licences
- Unknown
- Languages
- English
- Currencies
- Euros
- Australian dollars
- Canadian dollars
- New Zealand dollars
About
The Joka Casino site launched in 2020. The interface is in English. 4 account currencies are listed: Euros, Australian dollars, Canadian dollars, New Zealand dollars. We list 3 welcome offers.
Joka Casino is listed in 3 markets: Canada, Australia and New Zealand.
Licensee
The company that holds the Curaçao licence for Joka Casino, as the licence register names it.
- Legal name
- Swervy International B.V.
- Curaçao licence reference
- OGL/2024/1340/0996
- Registration number (Curaçao Chamber of Commerce)
- 144876
Markets
This brand is listed in 3 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
100% up to C$2,000 and 25 extra spins
- Bonus
- 100%
- Max bonus
- C$2,000
- Free spins
- 25
- Min deposit
- C$20
- Wagering
- 50x bonus
- Max bet
- C$20 or 29% of starting bonus value
Wagering applies to the bonus amount.
100% up to C$2,000 and 25 extra spins
- Bonus
- 100%
- Max bonus
- C$2,000
- Free spins
- 25
- Min deposit
- C$20
- Wagering
- 50x bonus
- Max bet
- C$20 or 29% of starting bonus value
Wagering applies to the bonus amount.
Player Intelligence
13 records
What players report about Joka Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
11
82% resolved, of those with a known outcome
Total reviews
2
Across all review sites
Player rating
–
No site publishes a rating yet
GEO markets
1
Countries stated on 100% of records
Joka Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Joka Casino, the way Player Intelligence PRO computes it.
Since 2021, players have posted 11 complaints and 2 reviews about Joka Casino on one site. In the 12 months to November 5, 2026, they filed no complaints and posted 1 review.
The problem players report most often is “Withdrawal delay”: 45% of the 11 complaints with a labelled problem. Next come “Site or app problems” (18%) and “Account blocked” (9.1%). Complaints about “Withdrawal” make up 55% of those with a topic, against 29% across all brands.
Of the 11 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts Joka Casino 741st of 1,917 casinos with at least 10 such complaints.
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Joka Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
7
202120222023
| Period | Value |
|---|---|
| 2021 | 7 |
| 2022 | 1 |
| 2023 | 3 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Withdrawal delay45%5
- Site or app problems18%2
- Account blocked9.1%1
- Deposit not credited9.1%1
- Fraud9.1%1
- Withdrawal limits9.1%1
Block 03
Complaint categories
- Withdrawal55%6
- Technical18%2
- Account9.1%1
- Deposit9.1%1
- Other9.1%1
Block 04
Complaint status
- Resolved82%9
- Unresolved18%2
Block 05
Joka Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | Joka Casino | All brands |
|---|---|---|
| Complaints resolved | 82% | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | – | 26.4 |
| Share of “Withdrawal” complaints | 55% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
1
20252026
| Period | Value |
|---|---|
| 2025 | 1 |
| 2026 | 1 |
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
5
3
20252026
| Period | Value |
|---|---|
| 2025 | 5 |
| 2026 | 3 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Australia100%13
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 1 | – |
| 2025 | 0 | – | 1 | – |
| 2023 | 3 | – | 0 | – |
| 2022 | 1 | – | 0 | – |
| 2021 | 7 | – | 0 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 11 | 2 | – |
Block 11
Latest complaints and reviews
The newest records about Joka Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
3.0 of 5 stars
Australia · Casino Guru
- Review
5.0 of 5 stars
Australia · Casino Guru
- Complaint
Withdrawal delay
ResolvedAustralia · Casino Guru
- Complaint
Deposit not credited
ResolvedAustralia · Casino Guru
- Complaint
Withdrawal limits
UnresolvedAustralia · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about Joka Casino
When was Joka Casino founded?
Joka Casino launched in 2020.
Which currencies does Joka Casino accept?
Currencies listed for Joka Casino: Euros, Australian dollars, Canadian dollars, New Zealand dollars. Its site is available in one language: English.
What welcome bonuses does Joka Casino offer?
3 welcome offers are listed for Joka Casino. The first on the list is “100% up to C$1,000 and 25 extra spins”, with a 50× wagering requirement.
Which countries is Joka Casino available in?
Joka Casino is listed in 3 markets: Australia, Canada, New Zealand.
What do players say about Joka Casino?
Players have filed 11 complaints and written 2 reviews about Joka Casino.
What do players complain about most at Joka Casino?
“Withdrawal delay” – 45% of the 11 complaints about Joka Casino with a labelled problem. Followed by “Site or app problems” (18%) and “Account blocked” (9.1%).
Do players report withdrawal problems at Joka Casino?
Withdrawals are the topic of 6 complaints about Joka Casino: 55% of the 11 with a topic. The most common withdrawal problem is “Withdrawal delay” (83% of them).
Does Joka Casino resolve player complaints?
82% of the 11 complaints about Joka Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Joka Casino is 741st. Open complaints and complaints closed without an outcome are left out.
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