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Casino profile

Hotline Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Hotline Casino and its operator (GameGrow Partners).

hotlinecasino.com
hotlinecasino.com
Capture of the Hotline Casino website

Profile

Website
hotlinecasino.com
Established
2018
Operator
GameGrow Partnersaffiliate programme
Company
WoT N.V.
Licences
Languages
  • English
  • German
  • Russian
  • Spanish
  • Polish
Currencies
  • Euros
  • US dollars
  • Polish zlotys

About

Hotline Casino is an online casino operating under the GameGrow Partners affiliate programme. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 5 languages, among them English, German, Russian, Spanish. Our database lists 3 account currencies, among them Euros, US dollars, Polish zlotys. Our database holds 10 welcome offers. On independent review and complaint sites, players have posted 52 complaints and 115 reviews about Hotline Casino. Of the 51 complaints that reached an outcome, 59% were resolved.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

167 records

What players report about Hotline Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

52

59% resolved, of those with a known outcome

Total reviews

115

Across all review sites

Player rating

4.4 / 5

Trustpilot 4.1 · casino.ru 4.7

GEO markets

31

Countries stated on 96% of records

AI-generated summary of player reviews

Few areas receive substantial praise, though some users mention the game variety. Customer support and bonus programs appear to be significant pain points based on feedback.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal37%19
  • Bonus19%10
  • Account19%10
  • KYC / verification9.6%5
  • Payments & refunds5.8%3
  • Other3.8%2
  • Deposit3.8%2
  • Responsible gambling1.9%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved58%30
  • Unresolved40%21
  • Open1.9%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Player ratings from Trustpilot, casino.ru.

Hotline Casino: questions and answers

Who owns Hotline Casino?

Hotline Casino is operated by WoT N.V. and runs under the GameGrow Partners affiliate programme.

Is Hotline Casino licensed?

Yes. Hotline Casino holds a licence from Curacao Gaming Control Board.

When was Hotline Casino founded?

Hotline Casino launched in 2018.

Which currencies does Hotline Casino accept?

Currencies on file for Hotline Casino: Euros, US dollars, Polish zlotys. Its site is available in 5 languages, among them English, German, Russian, Spanish and 1 more.

What welcome bonuses does Hotline Casino offer?

Our database holds 10 welcome offers from Hotline Casino. The first on the list is “150% up to €300”.

Which countries is Hotline Casino available in?

Hotline Casino is listed in 3 markets: Germany, Poland, Spain.

What do players say about Hotline Casino?

Independent review and complaint sites hold 52 complaints and 115 reviews about Hotline Casino. 51 complaints have a known outcome, and 59% of them were resolved. Players rate Hotline Casino 4.4 out of 5 on average across the 2 sites that publish one.

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