High 5 Casino: Get 33 Sweep Coins + 550 Game Coins + 350 Diamonds + 1 Sweep Coin Daily for 4 Days
- Min deposit
- $9.99
Casino profile
High 5 Casino
Player complaints and reviews about High 5 Casino, plus its operator (High 5 Affiliates), licences and welcome offers.
club5.high5casino.com
Profile
- Website
- club5.high5casino.com
- Established
- 2020
- Operator
- High 5 Affiliatesaffiliate programme
- Company
- High 5 Entertainment, LLC Casinos
- Licences
- Unknown
- Languages
- English
- Currencies
- US dollars
About
High 5 Casino belongs to the High 5 Affiliates affiliate programme. The site launched in 2020. The interface is in English. One account currency is listed: US dollars. We list 2 welcome offers.
High 5 Casino is listed in one market, United States. On the High 5 Casino site for Mexico, we found a loyalty programme with 1 tier.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
High 5 Casino: Get 3 Free Sweep Coins + 400 Free Game Coins + 300 Free Diamonds
Loyalty programme
1 entry
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
- 1
Personalized daily bonuses
Key Benefits
Player Intelligence
3,160 records
What players report about High 5 Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
14
21% resolved, of those with a known outcome
Total reviews
3,146
Across all review sites
Player rating
3.5 / 5
Trustpilot 4.0 · AskGamblers 3.0
GEO markets
26
Countries stated on 99% of records
High 5 Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about High 5 Casino, the way Player Intelligence PRO computes it.
Since 2016, players have posted 14 complaints and 3,146 reviews about High 5 Casino on 4 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 261 reviews. Reviews are down 87% on the 12 months before (1,987). The average review rating fell from 4.22 to 3.06 out of 5 year on year.
The problem players report most often is “Account closed”: 25% of the 12 complaints with a labelled problem. Next come “Withdrawal refused” (25%) and “Withdrawal delay” (17%). Complaints about “Withdrawal” make up 50% of those with a topic, against 29% across all brands.
Of the 14 complaints with a known outcome, 21% were resolved, against 59% across all brands. That puts High 5 Casino 1,886th of 1,917 casinos with at least 10 such complaints.
Reviewers give High 5 Casino 3.89 out of 5 on average over 3,146 rated reviews, against 3.44 across all brands. 72% of the ratings are four or five stars, and 23% are one or two. The review sites’ own scores average 3.5 out of 5 across 2 sites. By that score, High 5 Casino ranks 1,576th of 4,286 rated casinos. Reviewers most often praise “Games” (1,229 reviews), “Withdrawals” (806 reviews) and “Bonuses” (617 reviews). The most common criticism concerns “Customer support” (390 reviews), “Withdrawals” (375 reviews) and “Fairness & RTP” (250 reviews).
The countries players state most often are United States (97%), Canada (0.7%) and Argentina (0.5%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about High 5 Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
9
202320242025
| Period | Value |
|---|---|
| 2023 | 2 |
| 2024 | 1 |
| 2025 | 9 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Account closed25%3
- Withdrawal refused25%3
- Withdrawal delay17%2
- Bonus not credited8.3%1
- Deposit not credited8.3%1
- Documents rejected or requested again8.3%1
- Wrong calculation8.3%1
Block 03
Complaint categories
- Withdrawal50%7
- Account21%3
- Bonus7.1%1
- Deposit7.1%1
- KYC / verification7.1%1
- Technical7.1%1
Block 04
Complaint status
- Unresolved79%11
- Resolved21%3
Block 05
High 5 Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | High 5 Casino | All brands |
|---|---|---|
| Complaints resolved | 21% | 59% |
| Average review rating | 3.89 | 3.44 |
| Complaints per 100 reviews | 0.4 | 26.4 |
| Share of “Withdrawal” complaints | 50% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
1,879
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 1 |
| 2017 | 2 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 3 |
| 2022 | 1 |
| 2023 | 174 |
| 2024 | 867 |
| 2025 | 1,879 |
| 2026 | 219 |
Block 07
Review stars
How the rated reviews split by star.
- 5 stars59%1,858
- 4 stars13%394
- 3 stars5.5%174
- 2 stars3.8%121
- 1 star19%599
Block 08
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games44%1,229
- Withdrawals29%806
- Bonuses22%617
- Customer support17%474
- Website & app6.9%195
- Fairness & RTP4.7%133
Criticised
- Customer support14%390
- Withdrawals13%375
- Fairness & RTP8.9%250
- Bonuses7.1%200
- Account6.6%185
- KYC / verification4.7%134
Block 09
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
2
1
2.67
1
3.4
3.47
4.24
2.97
20162017201820192020202120222023202420252026
| Period | Value |
|---|---|
| 2016 | 2 |
| 2017 | 1 |
| 2018 | 0 |
| 2019 | 0 |
| 2020 | 0 |
| 2021 | 2.67 |
| 2022 | 1 |
| 2023 | 3.4 |
| 2024 | 3.47 |
| 2025 | 4.24 |
| 2026 | 2.97 |
Block 10
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United States97%3,043
- Canada0.7%23
- Argentina0.5%17
- Trinidad & Tobago0.2%7
- Spain0.2%6
- United Kingdom0.2%6
- Suriname0.2%5
- France0.1%4
- Australia0.1%3
- Italy0.1%3
- Other countries0.7%21
Block 11
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 219 | 2.97 |
| 2025 | 9 | – | 1,879 | 4.24 |
| 2024 | 1 | – | 867 | 3.47 |
| 2023 | 2 | – | 174 | 3.4 |
| 2022 | 0 | – | 1 | – |
| 2021 | 0 | – | 3 | – |
| 2017 | 0 | – | 2 | – |
| 2016 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 12
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 3,137 | 4.0 / 5 |
| AskGamblers | 10 | 9 | 3.0 / 5 |
| CasinoReviews | 2 | – | – |
| LCB | 2 | – | – |
Block 13
Latest complaints and reviews
The newest records about High 5 Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
5.0 of 5 stars
United States · Trustpilot
- Review
1.0 of 5 stars
United States · Trustpilot
- Review
1.0 of 5 stars
United States · Trustpilot
- Complaint
Account closed
Unresolved - Complaint
Account closed
Resolved
24 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot, AskGamblers.
Questions about High 5 Casino
Who owns High 5 Casino?
High 5 Casino is operated by High 5 Entertainment, LLC Casinos and runs under the High 5 Affiliates affiliate programme.
When was High 5 Casino founded?
High 5 Casino launched in 2020.
Which currencies does High 5 Casino accept?
The one currency listed for High 5 Casino is US dollars. Its site is available in one language: English.
What welcome bonuses does High 5 Casino offer?
2 welcome offers are listed for High 5 Casino. The first on the list is “High 5 Casino: Get 33 Sweep Coins + 550 Game Coins + 350 Diamonds + 1 Sweep Coin Daily for 4 Days”.
Which countries is High 5 Casino available in?
High 5 Casino is listed in 1 market: United States.
Does High 5 Casino have a loyalty programme in Mexico?
Yes. Its loyalty programme for Mexico has 1 tier.
What do players say about High 5 Casino?
Players have filed 14 complaints and written 3,146 reviews about High 5 Casino. Players rate High 5 Casino 3.5 out of 5 on average across the 2 sites that publish one.
What do players complain about most at High 5 Casino?
“Account closed” – 25% of the 12 complaints about High 5 Casino with a labelled problem. Followed by “Withdrawal refused” (25%) and “Withdrawal delay” (17%).
Do players report withdrawal problems at High 5 Casino?
Withdrawals are the topic of 7 complaints about High 5 Casino: 50% of the 14 with a topic. The most common withdrawal problem is “Withdrawal refused” (43% of them).
Does High 5 Casino resolve player complaints?
21% of the 14 complaints about High 5 Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, High 5 Casino is 1,886th. Open complaints and complaints closed without an outcome are left out.
What do players like and dislike about High 5 Casino?
Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Customer support”, “Withdrawals” and “Fairness & RTP”. 72% of the rated reviews give four or five stars, and 23% give one or two.
Where do High 5 Casino’s players come from?
The countries named most often in complaints and reviews about High 5 Casino are United States (97%), Canada (0.7%) and Argentina (0.5%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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