150% up to A$1,500 and 100 extra spins
- Bonus
- 150%
- Max bonus
- A$1,500
- Free spins
- 100
- Min deposit
- A$30
- Wagering
- 35x bonus + deposit
- Max bet
- A$8 or 19% of current bonus value
Wagering applies to deposit plus bonus.
Casino profile
GW Casino
Player complaints and reviews about GW Casino, plus its licences and welcome offers.
gwcasino.com
Profile
- Website
- gwcasino.com
- Established
- 2016
- Company
- Unknown
- Licences
- Unknown
- Languages
- English
- Currencies
- Australian dollars
- New Zealand dollars
About
The GW Casino site launched in 2016. The interface is in English. 2 account currencies are listed: Australian dollars, New Zealand dollars. We list 3 welcome offers.
GW Casino is listed in 2 markets: Australia and New Zealand.
Markets
This brand is listed in 2 markets. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
150% up to A$1,500 and 50 extra spins
- Bonus
- 150%
- Max bonus
- A$1,500
- Free spins
- 50
- Min deposit
- A$30
- Wagering
- 35x bonus + deposit
- Max bet
- A$8 or 19% of current bonus value
Wagering applies to deposit plus bonus.
100% up to A$1,000 and 50 extra spins
- Bonus
- 100%
- Max bonus
- A$1,000
- Free spins
- 50
- Min deposit
- A$30
- Wagering
- 35x bonus + deposit
- Max bet
- A$8 or 19% of current bonus value
Wagering applies to deposit plus bonus.
Player Intelligence
16 records
What players report about GW Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
13
46% resolved, of those with a known outcome
Total reviews
3
Across all review sites
Player rating
–
No site publishes a rating yet
GEO markets
1
Countries stated on 100% of records
GW Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about GW Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 13 complaints and 3 reviews about GW Casino on one site. In the 12 months to November 4, 2026, they filed no complaints and posted 1 review.
The problem players report most often is “Bonus winnings confiscated”: 31% of the 13 complaints with a labelled problem. Next come “Winnings voided” (23%) and “Account not closed on request” (15%). Complaints about “Withdrawal” make up 38% of those with a topic, against 29% across all brands.
Of the 13 complaints with a known outcome, 46% were resolved, against 59% across all brands. That puts GW Casino 1,657th of 1,917 casinos with at least 10 such complaints.
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about GW Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
6
201920202021202220232024
| Period | Value |
|---|---|
| 2019 | 2 |
| 2020 | 6 |
| 2021 | 2 |
| 2022 | 2 |
| 2023 | 0 |
| 2024 | 1 |
Block 02
Complaint problems
What went wrong, one level below the topic: the problem each complaint describes.
- Bonus winnings confiscated31%4
- Winnings voided23%3
- Account not closed on request15%2
- Withdrawal refused15%2
- Verification delay7.7%1
- Sports bets7.7%1
Block 03
Complaint categories
- Withdrawal38%5
- Bonus31%4
- Account15%2
- KYC / verification7.7%1
- Other7.7%1
Block 04
Complaint status
- Unresolved54%7
- Resolved46%6
Block 05
GW Casino against the market
The casino’s figures beside the same figures over every brand Player Intelligence tracks.
| Measure | GW Casino | All brands |
|---|---|---|
| Complaints resolved | 46% | 59% |
| Average review rating | – | 3.44 |
| Complaints per 100 reviews | – | 26.4 |
| Share of “Withdrawal” complaints | 38% | 29% |
A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.
Block 06
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
1
2023202420252026
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 0 |
| 2026 | 1 |
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1
1
2023202420252026
| Period | Value |
|---|---|
| 2023 | 1 |
| 2024 | 1 |
| 2025 | 0 |
| 2026 | 1 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- Australia100%16
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 1 | – |
| 2024 | 1 | – | 1 | – |
| 2023 | 0 | – | 1 | – |
| 2022 | 2 | – | 0 | – |
| 2021 | 2 | – | 0 | – |
| 2020 | 6 | – | 0 | – |
| 2019 | 2 | – | 0 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Casino Guru | 13 | 3 | – |
Block 11
Latest complaints and reviews
The newest records about GW Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
Australia · Casino Guru
- Review
1.0 of 5 stars
Australia · Casino Guru
- Complaint
Account not closed on request
UnresolvedAustralia · Casino Guru
- Complaint
Bonus winnings confiscated
ResolvedAustralia · Casino Guru
- Complaint
Winnings voided
ResolvedAustralia · Casino Guru
0 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataQuestions about GW Casino
When was GW Casino founded?
GW Casino launched in 2016.
Which currencies does GW Casino accept?
Currencies listed for GW Casino: Australian dollars, New Zealand dollars. Its site is available in one language: English.
What welcome bonuses does GW Casino offer?
3 welcome offers are listed for GW Casino. The first on the list is “150% up to A$1,500 and 100 extra spins”, with a 35× wagering requirement.
Which countries is GW Casino available in?
GW Casino is listed in 2 markets: Australia, New Zealand.
What do players say about GW Casino?
Players have filed 13 complaints and written 3 reviews about GW Casino.
What do players complain about most at GW Casino?
“Bonus winnings confiscated” – 31% of the 13 complaints about GW Casino with a labelled problem. Followed by “Winnings voided” (23%) and “Account not closed on request” (15%).
Do players report withdrawal problems at GW Casino?
Withdrawals are the topic of 5 complaints about GW Casino: 38% of the 13 with a topic. The most common withdrawal problem is “Winnings voided” (60% of them).
Does GW Casino resolve player complaints?
46% of the 13 complaints about GW Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, GW Casino is 1,657th. Open complaints and complaints closed without an outcome are left out.
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