Casino profile

Golden Cherry Casino

Player complaints and reviews about Golden Cherry Casino, plus its operator (Affactive), licences and welcome offers.

About

Golden Cherry Casino belongs to the Affactive affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2010. It holds a licence from Curacao Gaming Control Board. The interface is available in 3 languages: English, French, Portuguese. 4 account currencies are listed: US dollars, Australian dollars, British pounds sterling, Euros.

Player Intelligence

69 records

What players report about Golden Cherry Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

46% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

1.8 / 5

AskGamblers 1.8

GEO markets

Countries stated on 8.7% of records

Golden Cherry Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Golden Cherry Casino, the way Player Intelligence PRO computes it.

Since 2012, players have posted 46 complaints and 23 reviews about Golden Cherry Casino on 2 sites.

The problem players report most often is “Withdrawal delay”: 48% of the 44 complaints with a labelled problem. Next come “Withdrawal refused” (23%) and “Withdrawal limits” (14%). Complaints about “Withdrawal” make up 85% of those with a topic, against 29% across all brands.

Of the 46 complaints with a known outcome, 46% were resolved, against 59% across all brands. That puts Golden Cherry Casino 1,668th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 49%.

The review sites’ own scores average 1.8 out of 5 on one site. By that score, Golden Cherry Casino ranks 3,869th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (5 reviews). The most common criticism concerns “Withdrawals” (8 reviews) and “Customer support” (6 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Golden Cherry Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

20142015

Complaints count

Period	Value
2014	29
2015	17

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

Withdrawal delay48%21
Withdrawal refused23%10
Withdrawal limits14%6
Account not closed on request2.3%1
Bonus not credited2.3%1
Deposit refused2.3%1
Verification delay2.3%1
Documents rejected or requested again2.3%1
Other problems4.5%2

Share of the 44 complaints with a labelled problem.complaints

Block 03

Complaint categories

Withdrawal85%39
KYC / verification4.3%2
Account2.2%1
Bonus2.2%1
Deposit2.2%1
Other2.2%1
Technical2.2%1

Share of complaints by category.complaints

Block 04

Complaint status

Unresolved54%25
Resolved46%21

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Golden Cherry Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Golden Cherry Casino against the market
Measure	Golden Cherry Casino	All brands
Complaints resolved	46%	59%
Average review rating	–	3.44
Complaints per 100 reviews	200	26.4
Share of “Withdrawal” complaints	85%	29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20122013201420152016

Reviews count

Period	Value
2012	7
2013	4
2014	4
2015	7
2016	1

Block 07

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Bonuses25%5
Customer support15%3
Games10%2
Website & app5%1
Trust & licence5%1
Withdrawals5%1

Share of the 20 reviews that name at least one aspect.reviews

Criticised

Withdrawals40%8
Customer support30%6
KYC / verification15%3
Bonuses10%2
Fairness & RTP10%2
Games10%2

Share of the 20 reviews that name at least one aspect.reviews

Block 08

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

2.5

0.86

1.5

201420152016

Rating history

Period	Value
2014	2.5
2015	0.86
2016	1.5

Block 09

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United States67%4
Australia17%1
Morocco17%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 10

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2016	0	–	1	–
2015	17	71%	7	–
2014	29	31%	4	–
2013	0	–	4	–
2012	0	–	7	–

A dash means too little data for that year.

Block 11

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	46	22	1.8 / 5
latestcasinobonuses.bet	–	1	–

Block 12

Latest complaints and reviews

The newest records about Golden Cherry Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewAug 15, 2016
1.5 of 5 stars
Russia · latestcasinobonuses.bet

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers.

Questions about Golden Cherry Casino

Who owns Golden Cherry Casino?

Golden Cherry Casino is operated by Netad Management Casinos and runs under the Affactive affiliate programme.

Is Golden Cherry Casino licensed?

Yes. Golden Cherry Casino holds a licence from Curacao Gaming Control Board.

When was Golden Cherry Casino founded?

Golden Cherry Casino launched in 2010. The site has since closed; its profile is kept for reference.

Which currencies does Golden Cherry Casino accept?

Currencies listed for Golden Cherry Casino: US dollars, Australian dollars, British pounds sterling, Euros. Its site is available in 3 languages: English, French, Portuguese.

What do players say about Golden Cherry Casino?

Players have filed 46 complaints and written 23 reviews about Golden Cherry Casino. Players rate Golden Cherry Casino 1.8 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Golden Cherry Casino?

“Withdrawal delay” – 48% of the 44 complaints about Golden Cherry Casino with a labelled problem. Followed by “Withdrawal refused” (23%) and “Withdrawal limits” (14%).

Do players report withdrawal problems at Golden Cherry Casino?

Withdrawals are the topic of 39 complaints about Golden Cherry Casino: 85% of the 46 with a topic. The most common withdrawal problem is “Withdrawal delay” (54% of them). Of the withdrawal complaints with a known outcome, 49% were resolved.

Does Golden Cherry Casino resolve player complaints?

46% of the 46 complaints about Golden Cherry Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Golden Cherry Casino is 1,668th. Open complaints and complaints closed without an outcome are left out.