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Fonbet Casino

Player complaints and reviews about Fonbet Casino, plus its operator (Fonbet Affiliates), licences and welcome offers.

fonbet.com
Capture of the Fonbet Casino website

About

Fonbet Casino belongs to the Fonbet Affiliates affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 6 languages, including English, German, Polish, Italian. 14 account currencies are listed, including Euros, US dollars, Swiss francs, Ethereum. We list 3 welcome offers.

Fonbet Casino is listed in 6 markets, among them Germany, Spain, Austria and Italy. On the Fonbet Casino site for Germany, we found a loyalty programme with 4 tiers.

Licensee

The company that holds the Curaçao licence for Fonbet Casino, as the licence register names it.

Legal name
YouGMedia B.V.
Curaçao licence reference
OGL/2024/107/0914
Registration number (Curaçao Chamber of Commerce)
153269

Markets

This brand is listed in 6 markets. Pick one to see what it offers there.

Welcome bonuses

3 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    BRONZE

    BRONZECashback in Gratiswetten und in Boni bis zu 7%

  2. 2

    GOLD

    GOLDCashback in Bargeld bis zu 14%

  3. 3

    PLATIN

    PLATINCashback in Bargeld bis zu 20%

  4. 4

    SILBER

    SILBERCashback in Gratiswetten und in Boni bis zu 11%

Player Intelligence

181 records

What players report about Fonbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

33

73% resolved, of those with a known outcome

Total reviews

148

Across all review sites

Player rating

3.2 / 5

Trustpilot 2.1 · Tribuna 4.3

GEO markets

26

Countries stated on 89% of records

Fonbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Fonbet Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 33 complaints and 148 reviews about Fonbet Casino on 5 sites. In the 12 months to November 4, 2026, they filed 12 complaints and posted 125 reviews. That is 20% fewer complaints than in the 12 months before (15). Reviews are up 733% on the 12 months before (15). Of the complaints with a known outcome, 58% were resolved in the last 12 months, against 80% in the 12 months before.

The problem players report most often is “Withdrawal delay”: 27% of the 30 complaints with a labelled problem. Next come “Documents rejected or requested again” (10%) and “Self-exclusion” (10%). Complaints about “Withdrawal” make up 52% of those with a topic, against 29% across all brands.

Of the 33 complaints with a known outcome, 73% were resolved, against 59% across all brands. That puts Fonbet Casino 1,084th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 76%.

Reviewers give Fonbet Casino 2.84 out of 5 on average over 145 rated reviews, against 3.44 across all brands. 43% of the ratings are four or five stars, and 50% are one or two. The review sites’ own scores average 3.2 out of 5 across 2 sites. By that score, Fonbet Casino ranks 2,033rd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (25 reviews), “Sportsbook” (21 reviews) and “Website & app” (14 reviews). The most common criticism concerns “Customer support” (36 reviews), “Withdrawals” (34 reviews) and “Trust & licence” (24 reviews).

The countries players state most often are Germany (40%), Poland (15%) and Greece (11%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Fonbet Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Games and the website experience lean positive, though feedback is limited. Customer support appears to be a significant area of concern based on substantially more negative reviews.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay27%8
  • Documents rejected or requested again10%3
  • Self-exclusion10%3
  • Withdrawal refused10%3
  • Winnings voided10%3
  • Deposit not credited6.7%2
  • Gambling limits6.7%2
  • Account blocked3.3%1
  • Other problems17%5
Share of the 30 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal52%17
  • Responsible gambling15%5
  • KYC / verification12%4
  • Account9.1%3
  • Deposit6.1%2
  • Bonus3%1
  • Other3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved73%24
  • Unresolved27%9
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Fonbet Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Fonbet Casino against the market
MeasureFonbet CasinoAll brands
Complaints resolved73%59%
Average review rating2.843.44
Complaints per 100 reviews22.326.4
Share of “Withdrawal” complaints52%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars35%51
  • 4 stars7.6%11
  • 3 stars7.6%11
  • 2 stars5.5%8
  • 1 star44%64
Share of 145 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals19%25
  • Sportsbook16%21
  • Website & app10%14
  • Deposits & payment methods7.5%10
  • Bonuses6.7%9
  • Games5.2%7
Share of the 134 reviews that name at least one aspect.reviews

Criticised

  • Customer support27%36
  • Withdrawals25%34
  • Trust & licence18%24
  • Account10%14
  • Bonuses10%14
  • KYC / verification10%14
Share of the 134 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany40%65
  • Poland15%24
  • Greece11%18
  • Italy8.1%13
  • Hungary3.7%6
  • Austria2.5%4
  • Cyprus2.5%4
  • Spain1.9%3
  • Ukraine1.9%3
  • Brazil1.2%2
  • Other countries12%19
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20261155%1203.07
20251580%19–
20243–6–
20232–0–
20221–1–
20200–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1212.1 / 5
Casino Guru2714–
Tribuna–134.3 / 5
AskGamblers4––
latestcasinobonuses.bet2––

Block 13

Latest complaints and reviews

The newest records about Fonbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    2.0 of 5 stars

  • Complaint

    Withdrawal refused

    Unresolved

    Hungary · Casino Guru

  • Complaint

    Other

    Unresolved
  • Complaint

    Withdrawal

    Unresolved

9 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about Fonbet Casino

Who owns Fonbet Casino?

Fonbet Casino is operated by YouGMedia B.V. and runs under the Fonbet Affiliates affiliate programme.

Is Fonbet Casino licensed?

Yes. Fonbet Casino holds a licence from Curacao Gaming Control Board.

When was Fonbet Casino founded?

Fonbet Casino launched in 2025.

Which currencies does Fonbet Casino accept?

Currencies listed for Fonbet Casino: Euros, US dollars, Swiss francs, Ethereum, Tether, Bitcoin, Bitcoin Cash, Litecoin and 6 more. Its site is available in 6 languages: English, German, Polish, Italian and 2 more.

What welcome bonuses does Fonbet Casino offer?

3 welcome offers are listed for Fonbet Casino. The first on the list is “100% up to €600 + 100 Free Spins, 1st Deposit at Fonbet Casino”, with a 35× wagering requirement.

Which countries is Fonbet Casino available in?

Fonbet Casino is listed in 6 markets: Austria, Germany, Italy, Poland, Spain, Switzerland.

Does Fonbet Casino have a loyalty programme in Germany?

Yes. Its loyalty programme for Germany has 4 tiers.

What do players say about Fonbet Casino?

Players have filed 33 complaints and written 148 reviews about Fonbet Casino. Players rate Fonbet Casino 3.2 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Fonbet Casino?

“Withdrawal delay” – 27% of the 30 complaints about Fonbet Casino with a labelled problem. Followed by “Documents rejected or requested again” (10%) and “Self-exclusion” (10%).

Do players report withdrawal problems at Fonbet Casino?

Withdrawals are the topic of 17 complaints about Fonbet Casino: 52% of the 33 with a topic. The most common withdrawal problem is “Withdrawal delay” (47% of them). Of the withdrawal complaints with a known outcome, 76% were resolved.

Does Fonbet Casino resolve player complaints?

73% of the 33 complaints about Fonbet Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Fonbet Casino is 1,084th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Fonbet Casino?

Praised most: “Withdrawals”, “Sportsbook” and “Website & app”. Criticised most: “Customer support”, “Withdrawals” and “Trust & licence”. 43% of the rated reviews give four or five stars, and 50% give one or two.

How many complaints has Fonbet Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 12 complaints about Fonbet Casino. That is 20% fewer than in the 12 months before, when there were 15.

Where do Fonbet Casino’s players come from?

The countries named most often in complaints and reviews about Fonbet Casino are Germany (40%), Poland (15%) and Greece (11%).