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Casino profile

Fgfox Casino

Player complaints and reviews about Fgfox Casino, plus its operator (Boomerang Partners), licences and welcome offers.

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About

Fgfox Casino belongs to the Boomerang Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2022. It holds licences from Anjouan Gaming Board, Curacao Gaming Control Board. The interface is available in 7 languages, including English, Spanish, French, German. 16 account currencies are listed, including Euros, US dollars, Australian dollars, Canadian dollars. We list 12 welcome offers.

Fgfox Casino is listed in one market, Austria.

Licensee

The company that holds the Curaçao licence for Fgfox Casino, as the licence register names it.

Legal name
FairGame G.P. N.V.
Curaçao licence reference
OGL/2024/1673/0915
Registration number (Curaçao Chamber of Commerce)
141938

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

12 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

561 records

What players report about Fgfox Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

37

86% resolved, of those with a known outcome

Total reviews

524

Across all review sites

Player rating

4.2 / 5

Trustpilot 3.9 · AskGamblers 4.5

GEO markets

35

Countries stated on 88% of records

Fgfox Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Fgfox Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 37 complaints and 524 reviews about Fgfox Casino on 3 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 34 reviews. Reviews are down 65% on the 12 months before (98). The average review rating fell from 3.9 to 3.88 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 31% of the 36 complaints with a labelled problem. Next come “Deposit not credited” (14%) and “Self-exclusion” (14%). Complaints about “Withdrawal” make up 35% of those with a topic, against 29% across all brands.

Of the 37 complaints with a known outcome, 86% were resolved, against 59% across all brands. That puts Fgfox Casino 547th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 92%.

Reviewers give Fgfox Casino 3.96 out of 5 on average over 524 rated reviews, against 3.44 across all brands. 75% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 4.2 out of 5 across 2 sites. By that score, Fgfox Casino ranks 538th of 4,286 rated casinos. Reviewers most often praise “Games” (156 reviews), “Customer support” (122 reviews) and “Bonuses” (90 reviews). The most common criticism concerns “Customer support” (52 reviews), “Withdrawals” (51 reviews) and “Trust & licence” (39 reviews).

The countries players state most often are Netherlands (69%), Poland (5.5%) and Germany (4.7%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Fgfox Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Payments and the game library receive the most positive attention, with reviewers frequently mentioning fast payouts and a diverse selection. Customer support and the website experience appear balanced, though a few users report issues with support responsiveness.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay31%11
  • Deposit not credited14%5
  • Self-exclusion14%5
  • Documents rejected or requested again8.3%3
  • Account blocked5.6%2
  • Missing funds5.6%2
  • Account not closed on request2.8%1
  • Bonus not credited2.8%1
  • Other problems17%6
Share of the 36 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal35%13
  • Deposit16%6
  • Responsible gambling14%5
  • KYC / verification11%4
  • Account8.1%3
  • Payments & refunds8.1%3
  • Technical5.4%2
  • Bonus2.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved86%32
  • Unresolved14%5
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Fgfox Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Fgfox Casino against the market
MeasureFgfox CasinoAll brands
Complaints resolved86%59%
Average review rating3.963.44
Complaints per 100 reviews7.126.4
Share of “Withdrawal” complaints35%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars65%343
  • 4 stars9.9%52
  • 3 stars2.3%12
  • 2 stars1.1%6
  • 1 star21%111
Share of 524 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games39%156
  • Customer support30%122
  • Bonuses22%90
  • Withdrawals22%88
  • Website & app21%86
  • Deposits & payment methods8.1%33
Share of the 405 reviews that name at least one aspect.reviews

Criticised

  • Customer support13%52
  • Withdrawals13%51
  • Trust & licence9.6%39
  • Deposits & payment methods6.9%28
  • Fairness & RTP6.9%28
  • Bonuses5.9%24
Share of the 405 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Netherlands69%341
  • Poland5.5%27
  • Germany4.7%23
  • Australia2.2%11
  • France1.8%9
  • Romania1.8%9
  • Slovenia1.2%6
  • Belgium1%5
  • Spain1%5
  • Ireland1%5
  • Other countries11%53
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–213.9
20251080%1023.94
20246–1324.25
20239–1794.04
202210100%903.38

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–4223.9 / 5
Casino Guru3339–
AskGamblers4634.5 / 5

Block 13

Latest complaints and reviews

The newest records about Fgfox Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Review

    5.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Account not closed on request

    Unresolved

    Netherlands · Casino Guru

  • Complaint

    Missing funds

    Unresolved

    Paraguay · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Fgfox Casino

Who owns Fgfox Casino?

Fgfox Casino is operated by FairGame G.P N.V. and runs under the Boomerang Partners affiliate programme.

Is Fgfox Casino licensed?

Yes. Fgfox Casino holds 2 licences: Anjouan Gaming Board, Curacao Gaming Control Board.

When was Fgfox Casino founded?

Fgfox Casino launched in 2022. The site has since closed; its profile is kept for reference.

Which currencies does Fgfox Casino accept?

Currencies listed for Fgfox Casino: Euros, US dollars, Australian dollars, Canadian dollars, New Zealand dollars, Polish zlotys, Norwegian kroner, South African Rand and 8 more. Its site is available in 7 languages: English, Spanish, French, German and 3 more.

What welcome bonuses does Fgfox Casino offer?

12 welcome offers are listed for Fgfox Casino. The first on the list is “700% up to €10000 + 225 Free Spins, Welcome Package at Fgfox Casino”, with a 50× wagering requirement.

Which countries is Fgfox Casino available in?

Fgfox Casino is listed in 1 market: Austria.

What do players say about Fgfox Casino?

Players have filed 37 complaints and written 524 reviews about Fgfox Casino. Players rate Fgfox Casino 4.2 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Fgfox Casino?

“Withdrawal delay” – 31% of the 36 complaints about Fgfox Casino with a labelled problem. Followed by “Deposit not credited” (14%) and “Self-exclusion” (14%).

Do players report withdrawal problems at Fgfox Casino?

Withdrawals are the topic of 13 complaints about Fgfox Casino: 35% of the 37 with a topic. The most common withdrawal problem is “Withdrawal delay” (85% of them). Of the withdrawal complaints with a known outcome, 92% were resolved.

Does Fgfox Casino resolve player complaints?

86% of the 37 complaints about Fgfox Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Fgfox Casino is 547th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Fgfox Casino?

Praised most: “Games”, “Customer support” and “Bonuses”. Criticised most: “Customer support”, “Withdrawals” and “Trust & licence”. 75% of the rated reviews give four or five stars, and 22% give one or two.

How many complaints has Fgfox Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about Fgfox Casino.

Where do Fgfox Casino’s players come from?

The countries named most often in complaints and reviews about Fgfox Casino are Netherlands (69%), Poland (5.5%) and Germany (4.7%).