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Casino profile

Dragonslots Casino

Player complaints and reviews about Dragonslots Casino, plus its operator (Playamo Partners), licences and welcome offers.

dragonslots.com
dragonslots.com
Capture of the Dragonslots Casino website

Profile

Website
dragonslots.com
Established
2025
Operator
Playamo Partnersaffiliate programme
Company
Innovex B.V.
Licences
Languages
  • English
  • German
  • Spanish
  • Polish
  • Czech
  • Portuguese
  • Italian
  • Greek
  • Hungarian
  • Finnish
  • French
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Norwegian kroner
  • Czech Republic korunas
  • Hungarian forints
  • Polish zlotys
  • Argentine pesos
  • Azerbaijani manats
  • Bolivian bolivianos
  • Brazilian reals
  • Bulgarian leva
  • Chilean pesos
  • Colombian pesos
  • Costa Rican colóns
  • Macedonian denari
  • Egyptian pounds
  • Ukrainian hryvnias
  • Georgian laris
  • Honduran lempiras
  • Mexican pesos
  • Moldovan lei
  • Peruvian nuevos soles
  • Uruguayan pesos
  • Guatemalan quetzals
  • South African Rand
  • Romanian lei
  • Russian rubles
  • Swiss francs
  • Kazakhstani tenges
  • Uzbekistan som
  • Ethereum
  • Tether
  • Bitcoin
  • Litecoin
  • Ripple
  • Dogecoin
  • ADA
  • Binance Coin Show more

About

Dragonslots Casino belongs to the Playamo Partners affiliate programme. The site launched in 2025. It holds a licence from Curacao Gaming Control Board. The interface is available in 11 languages, including English, German, Spanish, Polish. 39 account currencies are listed, including Euros, US dollars, Canadian dollars, Norwegian kroner. We list 10 welcome offers.

Dragonslots Casino is listed in 25 markets, among them Canada, Germany, France and Belgium. On the Dragonslots Casino site for Brazil, we found 10 promotions.

Markets

This brand is listed in 25 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

10 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

177 records

What players report about Dragonslots Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

22

100% resolved, of those with a known outcome

Total reviews

155

Across all review sites

Player rating

3.57 / 5

Trustpilot 2.0 · AskGamblers 4.7 · Tribuna 4.0

GEO markets

28

Countries stated on 79% of records

Dragonslots Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Dragonslots Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 22 complaints and 155 reviews about Dragonslots Casino on 4 sites. In the 12 months to November 5, 2026, they filed 10 complaints and posted 96 reviews. That is 17% fewer complaints than in the 12 months before (12). Reviews are up 63% on the 12 months before (59). The average review rating fell from 3.02 to 2.61 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 50% of the 22 complaints with a labelled problem. Next come “Bonus not credited” (9.1%) and “Self-exclusion” (9.1%). Complaints about “Withdrawal” make up 55% of those with a topic, against 29% across all brands.

Of the 21 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Dragonslots Casino 1st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give Dragonslots Casino 2.75 out of 5 on average over 146 rated reviews, against 3.44 across all brands. 42% of the ratings are four or five stars, and 54% are one or two. The review sites’ own scores average 3.57 out of 5 across 3 sites. By that score, Dragonslots Casino ranks 1,519th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (38 reviews), “Games” (37 reviews) and “Website & app” (29 reviews). The most common criticism concerns “Withdrawals” (36 reviews), “Customer support” (33 reviews) and “Bonuses” (31 reviews).

The countries players state most often are Australia (23%), Canada (11%) and Greece (6.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Dragonslots Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the fast withdrawal times and the straightforward, user-friendly interface of the site. Many also highlighted the variety of games and the transparency in terms and conditions, making their gaming experience enjoyable.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay50%11
  • Bonus not credited9.1%2
  • Self-exclusion9.1%2
  • Account closed4.5%1
  • Account not closed on request4.5%1
  • Registration4.5%1
  • Bonus winnings confiscated4.5%1
  • Wagering terms4.5%1
  • Other problems9.1%2
Share of the 22 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal55%12
  • Bonus18%4
  • Account14%3
  • Responsible gambling9.1%2
  • KYC / verification4.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%21
  • Open4.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Dragonslots Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Dragonslots Casino against the market
MeasureDragonslots CasinoAll brands
Complaints resolved100%59%
Average review rating2.753.44
Complaints per 100 reviews14.226.4
Share of “Withdrawal” complaints55%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars35%51
  • 4 stars7.5%11
  • 3 stars3.4%5
  • 2 stars6.8%10
  • 1 star47%69
Share of 146 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals26%38
  • Games25%37
  • Website & app20%29
  • Customer support14%21
  • Bonuses12%18
  • VIP & loyalty8.1%12
Share of the 148 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals24%36
  • Customer support22%33
  • Bonuses21%31
  • Trust & licence15%22
  • Fairness & RTP10%15
  • KYC / verification10%15
Share of the 148 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia23%32
  • Canada11%15
  • Greece6.4%9
  • New Zealand6.4%9
  • Germany5.7%8
  • Italy5%7
  • Poland5%7
  • Austria4.3%6
  • Czechia4.3%6
  • Portugal3.6%5
  • Other countries26%36
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20267–822.73
202515100%732.78

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1092.0 / 5
Casino Guru2119–
AskGamblers1144.7 / 5
Tribuna–134.0 / 5

Block 13

Latest complaints and reviews

The newest records about Dragonslots Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    Tribuna

  • Review

    2.0 of 5 stars

    Tribuna

  • Complaint

    Winnings voided

    Open

    Finland · Casino Guru

  • Complaint

    Documents rejected or requested again

    Resolved

    Hungary · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

3 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Dragonslots Casino

Who owns Dragonslots Casino?

Dragonslots Casino is operated by Innovex B.V. and runs under the Playamo Partners affiliate programme.

Is Dragonslots Casino licensed?

Yes. Dragonslots Casino holds a licence from Curacao Gaming Control Board.

When was Dragonslots Casino founded?

Dragonslots Casino launched in 2025.

Which currencies does Dragonslots Casino accept?

Currencies listed for Dragonslots Casino: Euros, US dollars, Canadian dollars, Norwegian kroner, Czech Republic korunas, Hungarian forints, Polish zlotys, Argentine pesos and 31 more. Its site is available in 11 languages: English, German, Spanish, Polish and 7 more.

What welcome bonuses does Dragonslots Casino offer?

10 welcome offers are listed for Dragonslots Casino. The first on the list is “50 FREE SPINS on multiple games”.

Which countries is Dragonslots Casino available in?

Dragonslots Casino is listed in 25 markets: Argentina, Austria, Azerbaijan, Belgium, Brazil, Canada, Chile, Colombia and 17 more.

What bonuses and promotions does Dragonslots Casino run in Brazil?

We read 10 live offers for Brazil on the Dragonslots Casino site itself.

What do players say about Dragonslots Casino?

Players have filed 22 complaints and written 155 reviews about Dragonslots Casino. Players rate Dragonslots Casino 3.57 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Dragonslots Casino?

“Withdrawal delay” – 50% of the 22 complaints about Dragonslots Casino with a labelled problem. Followed by “Bonus not credited” (9.1%) and “Self-exclusion” (9.1%).

Do players report withdrawal problems at Dragonslots Casino?

Withdrawals are the topic of 12 complaints about Dragonslots Casino: 55% of the 22 with a topic. The most common withdrawal problem is “Withdrawal delay” (92% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Dragonslots Casino resolve player complaints?

100% of the 21 complaints about Dragonslots Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Dragonslots Casino is 1st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Dragonslots Casino?

Praised most: “Withdrawals”, “Games” and “Website & app”. Criticised most: “Withdrawals”, “Customer support” and “Bonuses”. 42% of the rated reviews give four or five stars, and 54% give one or two.

How many complaints has Dragonslots Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 10 complaints about Dragonslots Casino. That is 17% fewer than in the 12 months before, when there were 12.

Where do Dragonslots Casino’s players come from?

The countries named most often in complaints and reviews about Dragonslots Casino are Australia (23%), Canada (11%) and Greece (6.4%).

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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