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Dolly Casino in Italy

Player complaints and reviews about Dolly Casino, plus its operator (Kong Affiliates), licences and welcome offers.

dollycasino.com
Capture of the Dolly Casino website

About

On the Dolly Casino site for Italy, we found 4 tournaments and a loyalty programme with 5 tiers.

Dolly Casino belongs to the Kong Affiliates affiliate programme. The site launched in 2021. It holds a licence from Costa Rica Gambling. The interface is available in 11 languages, including English, German, French, Italian. 15 account currencies are listed, including Euros, US dollars, Canadian dollars, New Zealand dollars. We list 6 welcome offers.

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

4 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Loyalty programme

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Taso 1

    Taso 1 Sivuston kampanjat 24/7 Live Chat

  2. 2

    Taso 2

    Valitse bonuksesi
    325% JOPA 2,500€ + 350 FS
    100% JOPA 200€
    200% JOPA 3,000 USDT
    100% JOPA 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  3. 3

    Taso 3

    Valitse bonuksesi
    325% JOPA 2,500€ + 350 FS
    100% JOPA 200€
    200% JOPA 3,000 USDT
    100% JOPA 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  4. 4

    Taso 4

    Valitse bonuksesi
    325% JOPA 2,500€ + 350 FS
    100% JOPA 200€
    200% JOPA 3,000 USDT
    100% JOPA 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

  5. 5

    Taso 5

    Valitse bonuksesi
    325% JOPA 2,500€ + 350 FS
    100% JOPA 200€
    200% JOPA 3,000 USDT
    100% JOPA 200 USDT
    Minulla on kampanjakoodi
    En halua tervetuliaisbonusta
    VALITSE
    Onko sinulla jo tili? Kirjaudu

Player complaints and reviews in Italy

31 records

31 of the 163 records about Dolly Casino come from players who state they are in Italy. The figures below are theirs alone; the casino page covers every market.

Total complaints

7

100% resolved, of those with a known outcome

Total reviews

24

Across all review sites

Player rating

2.08 / 5

24 ratings by these players

Share of all records

19%

of 163 about Dolly Casino

What players in Italy say about Dolly Casino

Players in Italy have filed 7 complaints and written 24 reviews about Dolly Casino. That is 19% of the 163 records about it from every market. Complaints make up 23% of their records, against 32% across all markets. Their reviews rate it 2.08 out of 5 on average (24 ratings), against 1.9 across all markets. 71% of their rated reviews give one or two stars; across all markets the share is 75%.

The most common problem in their complaints is “Game malfunction”: 29% of 7 complaints with a labelled problem (6.1% across all markets). 100% of their 7 complaints with a known outcome were resolved, against 96% across all markets. In the last 12 months: 2 complaints and 7 reviews.

A player counts as being in Italy when the source states the country. Shares and averages are shown only with at least 5 records behind them.

Ask the AI analyst about Dolly Casino in Italy, or compare the market with another one.

Italy and all markets
FigureItalyAll markets
Complaints among all records23%32%
Resolved, of complaints with a known outcome100%96%
Average review rating, out of 52.081.9
Reviews rated 1–2 stars71%75%
Game malfunction, of labelled complaints29%6.1%

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20222023202420252026
Complaints count

Block 02

Complaint categories

  • Account29%2
  • Technical29%2
  • Deposit14%1
  • Responsible gambling14%1
  • Withdrawal14%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%7
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars21%5
  • 4 stars4.2%1
  • 3 stars4.2%1
  • 2 stars4.2%1
  • 1 star67%16
Share of 24 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support23%5
  • Withdrawals14%3
  • Deposits & payment methods4.5%1
  • Fairness & RTP4.5%1
  • Games4.5%1
Share of the 22 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals64%14
  • Customer support41%9
  • Trust & licence27%6
  • Bonuses9.1%2
  • Account4.5%1
  • Deposits & payment methods4.5%1
Share of the 22 reviews that name at least one aspect.reviews

Block 07

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–5–
20252–9–
20240–7–
20231–3–
20222–0–

A dash means too little data for that year.

Block 08

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–22–
Casino Guru72–

Block 09

Latest complaints and reviews

The newest records about Dolly Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Game malfunction

    Resolved

    Italy · Casino Guru

  • Review

    3.0 of 5 stars

    Italy · Trustpilot

  • Review

    5.0 of 5 stars

    Italy · Trustpilot

  • Complaint

    Account closed

    Resolved

    Italy · Casino Guru

  • Complaint

    Account not closed on request

    Resolved

    Italy · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Dolly Casino in Italy

Does Dolly Casino run tournaments and a loyalty programme in Italy?

Yes. The Dolly Casino site for Italy lists 4 tournaments. Its loyalty programme for Italy has 5 tiers.

How many complaints and reviews about Dolly Casino come from players in Italy?

31 of the 163 complaints and reviews about Dolly Casino come from players in Italy. Across all its markets, 52 complaints have a known outcome, and 96% of them were resolved.

Who owns Dolly Casino?

Dolly Casino is operated by 3-102-943563 SRL and runs under the Kong Affiliates affiliate programme.

Is Dolly Casino licensed?

Yes. Dolly Casino holds a licence from Costa Rica Gambling.