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Dolfwin Casino

Player complaints and reviews about Dolfwin Casino, plus its operator (Dolfwin Partners), licences and welcome offers.

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Capture of the Dolfwin Casino website

About

Dolfwin Casino belongs to the Dolfwin Partners affiliate programme. The site launched in 2023. It holds a licence from Curacao Gaming Control Board. The interface is available in 9 languages, including English, French, German, Portuguese. 45 account currencies are listed, including Euros, Argentine pesos, Australian dollars, Bahraini dinars. We list 5 welcome offers.

Dolfwin Casino is listed in 37 markets, among them Canada, Germany, France and Belgium. On the Dolfwin Casino site for United Arab Emirates, we found a loyalty programme with 1 tier.

Markets

This brand is listed in 37 markets. Pick one to see what it offers there.

Welcome bonuses

5 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

1 entry

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    DOLFWIN CLUB

    Discover the excellence of Dolfwin’s Club. Elevating your journey, our Club members indulge in a world of opulent privileges and exclusive rewards that define true distinction. Guided by our dedicated account managers, our Club players savor a customized betting expedition that aligns with their unique preferences. Should you be a CLUB member on another platform and aspire to join our esteemed club, seize the opportunity by applying through the button provided.

Player Intelligence

85 records

What players report about Dolfwin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

43

91% resolved, of those with a known outcome

Total reviews

42

Across all review sites

Player rating

1.98 / 5

Trustpilot 1.5 · AskGamblers 2.45

GEO markets

21

Countries stated on 78% of records

Dolfwin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Dolfwin Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 43 complaints and 42 reviews about Dolfwin Casino on 4 sites. In the 12 months to November 4, 2026, they filed 4 complaints and posted 11 reviews. That is 79% fewer complaints than in the 12 months before (19). Reviews are down 8% on the 12 months before (12).

The problem players report most often is “Withdrawal delay”: 33% of the 42 complaints with a labelled problem. Next come “Self-exclusion” (26%) and “Account not closed on request” (21%). Complaints about “Withdrawal” make up 49% of those with a topic, against 29% across all brands.

Of the 43 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts Dolfwin Casino 379th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 95%.

Reviewers give Dolfwin Casino 1.62 out of 5 on average over 42 rated reviews, against 3.44 across all brands. 9.5% of the ratings are four or five stars, and 76% are one or two. The review sites’ own scores average 1.98 out of 5 across 2 sites. By that score, Dolfwin Casino ranks 3,758th of 4,286 rated casinos. Reviewers most often praise “Games” (7 reviews). The most common criticism concerns “Customer support” (13 reviews), “Withdrawals” (13 reviews) and “Account” (10 reviews).

The countries players state most often are Ireland (30%), Italy (12%) and Germany (7.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Dolfwin Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay33%14
  • Self-exclusion26%11
  • Account not closed on request21%9
  • Withdrawal refused14%6
  • Deposit not credited2.4%1
  • Game malfunction2.4%1
Share of the 42 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal49%21
  • Responsible gambling26%11
  • Account21%9
  • Deposit2.3%1
  • Technical2.3%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved91%39
  • Unresolved9.3%4
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Dolfwin Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Dolfwin Casino against the market
MeasureDolfwin CasinoAll brands
Complaints resolved91%59%
Average review rating1.623.44
Complaints per 100 reviews102.426.4
Share of “Withdrawal” complaints49%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars9.5%4
  • 3 stars14%6
  • 1 star76%32
Share of 42 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games18%7
  • Customer support10%4
  • Bonuses7.5%3
  • Deposits & payment methods7.5%3
  • Withdrawals7.5%3
  • KYC / verification5%2
Share of the 40 reviews that name at least one aspect.reviews

Criticised

  • Customer support33%13
  • Withdrawals33%13
  • Account25%10
  • Bonuses23%9
  • Responsible gambling23%9
  • Trust & licence20%8
Share of the 40 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Ireland30%20
  • Italy12%8
  • Germany7.6%5
  • Austria6.1%4
  • Spain6.1%4
  • Poland6.1%4
  • Canada4.5%3
  • Sweden4.5%3
  • Australia3%2
  • Greece3%2
  • Other countries17%11
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–10–
20251894%11–
202420100%19–
20231–2–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru307–
Trustpilot–281.5 / 5
AskGamblers1272.45 / 5
CasinoReviews1––

Block 13

Latest complaints and reviews

The newest records about Dolfwin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Denmark · Trustpilot

  • Review

    1.0 of 5 stars

    Ireland · Trustpilot

  • Complaint

    Account not closed on request

    Unresolved

    Spain · Casino Guru

  • Complaint

    Account not closed on request

    Unresolved

    Ireland · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Dolfwin Casino

Who owns Dolfwin Casino?

Dolfwin Casino is operated by NewEra B.V. and runs under the Dolfwin Partners affiliate programme.

Is Dolfwin Casino licensed?

Yes. Dolfwin Casino holds a licence from Curacao Gaming Control Board.

When was Dolfwin Casino founded?

Dolfwin Casino launched in 2023.

Which currencies does Dolfwin Casino accept?

Currencies listed for Dolfwin Casino: Euros, Argentine pesos, Australian dollars, Bahraini dinars, Brazilian reals, British pounds sterling, Brunei dollars, Canadian dollars and 37 more. Its site is available in 9 languages: English, French, German, Portuguese and 5 more.

What welcome bonuses does Dolfwin Casino offer?

5 welcome offers are listed for Dolfwin Casino. The first on the list is “100% up 2000 NOK, 1st Deposit Welcome Bonus at Dolfwin Casino”, with a 40× wagering requirement.

Which countries is Dolfwin Casino available in?

Dolfwin Casino is listed in 37 markets: Argentina, Australia, Bahrain, Belgium, Brazil, Canada, Chile, Colombia and 29 more.

Does Dolfwin Casino have a loyalty programme in United Arab Emirates?

Yes. Its loyalty programme for United Arab Emirates has 1 tier.

What do players say about Dolfwin Casino?

Players have filed 43 complaints and written 42 reviews about Dolfwin Casino. Players rate Dolfwin Casino 1.98 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Dolfwin Casino?

“Withdrawal delay” – 33% of the 42 complaints about Dolfwin Casino with a labelled problem. Followed by “Self-exclusion” (26%) and “Account not closed on request” (21%).

Do players report withdrawal problems at Dolfwin Casino?

Withdrawals are the topic of 21 complaints about Dolfwin Casino: 49% of the 43 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them). Of the withdrawal complaints with a known outcome, 95% were resolved.

Does Dolfwin Casino resolve player complaints?

91% of the 43 complaints about Dolfwin Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Dolfwin Casino is 379th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Dolfwin Casino?

Praised most: “Games”. Criticised most: “Customer support”, “Withdrawals” and “Account”. 9.5% of the rated reviews give four or five stars, and 76% give one or two.

How many complaints has Dolfwin Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 4 complaints about Dolfwin Casino. That is 79% fewer than in the 12 months before, when there were 19.

Where do Dolfwin Casino’s players come from?

The countries named most often in complaints and reviews about Dolfwin Casino are Ireland (30%), Italy (12%) and Germany (7.6%).