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Casombie Casino

Player complaints and reviews about Casombie Casino, plus its operator (Casombie Partners), licences and welcome offers.

casombie.com
Capture of the Casombie Casino website

About

Casombie Casino belongs to the Casombie Partners affiliate programme. The site launched in 2021. It holds a licence from Costa Rica Gambling. The interface is available in 8 languages, including English, German, Finnish, Norwegian. 10 account currencies are listed, including Euros, Polish zlotys, Russian rubles, Norwegian kroner. We list 14 welcome offers.

Casombie Casino is listed in 10 markets, among them Canada, Germany, New Zealand and Finland. On the Casombie Casino site for Finland, we found 7 tournaments. In Finland, Casombie Casino accepts 9 payment methods, among them Bank Transfer, Cryptocurrencies, MiFinity and Neteller. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum. The minimum deposit in € is 20, the maximum 5,000.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

14 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

7 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

23 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

€

  • Bank Transfer

    Bank transfer

    20 – 5000

  • USDTERC20

    Cryptocurrency

    20 – 5000

  • Bitcoin Cash

    Cryptocurrency

    20 – 5000

  • USDTSolana

    Cryptocurrency

    20 – 5000

  • USDTBEP20

    Cryptocurrency

    20 – 5000

  • USDTTRC20

    Cryptocurrency

    20 – 5000

  • Bitcoin

    Cryptocurrency

    30 – 5000

  • Ethereum

    Cryptocurrency

    20 – 5000

  • Litecoin

    Cryptocurrency

    20 – 5000

  • Tron

    Cryptocurrency

    20 – 5000

  • USDC

    Cryptocurrency

    20 – 5000

  • BNB

    Cryptocurrency

    20 – 5000

  • Dogecoin

    Cryptocurrency

    20 – 5000

  • Solana

    Cryptocurrency

    20 – 5000

  • USDCSolana

    Cryptocurrency

    20 – 5000

  • Cardano

    Cryptocurrency

    20 – 5000

  • MiFinity

    E-wallet

    20 – 2500

  • Neteller

    E-wallet

    20 – 5000

  • Pay by Card

    Card

    20 – 2000

  • Paysafecard

    Voucher

    20 – 1000

  • Rapid Transfer

    Bank transfer

    20 – 5000

  • Revolut

    E-wallet

    20 – 5000

  • Skrill

    E-wallet

    20 – 5000

Player Intelligence

127 records

What players report about Casombie Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

58

100% resolved, of those with a known outcome

Total reviews

69

Across all review sites

Player rating

2.92 / 5

Trustpilot 1.6 · AskGamblers 2.45 · casino.ru 4.7

GEO markets

22

Countries stated on 72% of records

Casombie Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casombie Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 58 complaints and 69 reviews about Casombie Casino on 6 sites. In the 12 months to November 5, 2026, they filed 8 complaints and posted 4 reviews.

The problem players report most often is “Withdrawal delay”: 49% of the 57 complaints with a labelled problem. Next come “Withdrawal refused” (11%) and “Account blocked” (7%). Complaints about “Withdrawal” make up 59% of those with a topic, against 29% across all brands.

Of the 58 complaints with a known outcome, 100% were resolved, against 59% across all brands. That puts Casombie Casino 1st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give Casombie Casino 1.88 out of 5 on average over 63 rated reviews, against 3.44 across all brands. 22% of the ratings are four or five stars, and 75% are one or two. The review sites’ own scores average 2.92 out of 5 across 3 sites. By that score, Casombie Casino ranks 2,570th of 4,286 rated casinos. Reviewers most often praise “Games” (14 reviews), “Bonuses” (9 reviews) and “Customer support” (9 reviews). The most common criticism concerns “Withdrawals” (33 reviews), “Customer support” (21 reviews) and “Trust & licence” (12 reviews).

The countries players state most often are Germany (39%), Austria (7.6%) and Canada (7.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casombie Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

A limited number of players appreciate the game variety, though feedback is not overwhelmingly positive. Payments appear to be a significant concern, with substantially more negative comments than positive ones.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay49%28
  • Withdrawal refused11%6
  • Account blocked7%4
  • Account closed7%4
  • Self-exclusion7%4
  • Documents rejected or requested again5.3%3
  • Account not closed on request3.5%2
  • Verification delay3.5%2
  • Other problems7%4
Share of the 57 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal59%34
  • Account17%10
  • KYC / verification8.6%5
  • Responsible gambling6.9%4
  • Bonus1.7%1
  • Deposit1.7%1
  • Other1.7%1
  • Payments & refunds1.7%1
  • Technical1.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved100%58
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Casombie Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Casombie Casino against the market
MeasureCasombie CasinoAll brands
Complaints resolved100%59%
Average review rating1.883.44
Complaints per 100 reviews84.126.4
Share of “Withdrawal” complaints59%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars16%10
  • 4 stars6.3%4
  • 3 stars3.2%2
  • 2 stars3.2%2
  • 1 star71%45
Share of 63 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games22%14
  • Bonuses14%9
  • Customer support14%9
  • Website & app13%8
  • Withdrawals11%7
  • Deposits & payment methods7.8%5
Share of the 64 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals52%33
  • Customer support33%21
  • Trust & licence19%12
  • Bonuses14%9
  • Fairness & RTP11%7
  • KYC / verification11%7
Share of the 64 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany39%36
  • Austria7.6%7
  • Canada7.6%7
  • Brazil5.4%5
  • Finland5.4%5
  • Switzerland4.3%4
  • Greece4.3%4
  • Bulgaria3.3%3
  • France3.3%3
  • Italy3.3%3
  • Other countries16%15
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20267–4–
202511100%8–
20249–9–
202311100%211.83
202212100%18–
20218–8–
20200–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru3416–
Trustpilot–441.6 / 5
AskGamblers2182.45 / 5
CasinoReviews2––
casino.ru–14.7 / 5
latestcasinobonuses.bet1––

Block 13

Latest complaints and reviews

The newest records about Casombie Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    4.0 of 5 stars

    Norway · Casino Guru

  • Complaint

    Verification delay

    Resolved

    Latvia · AskGamblers

  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Withdrawal delay

    Resolved
  • Review

    1.0 of 5 stars

    Italy · Trustpilot

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, casino.ru.

Questions about Casombie Casino

Who owns Casombie Casino?

Casombie Casino is operated by SOCIEDAD DE RESPONSABILIDAD LIMITADA and runs under the Casombie Partners affiliate programme.

Is Casombie Casino licensed?

Yes. Casombie Casino holds a licence from Costa Rica Gambling.

When was Casombie Casino founded?

Casombie Casino launched in 2021.

Which currencies does Casombie Casino accept?

Currencies listed for Casombie Casino: Euros, Polish zlotys, Russian rubles, Norwegian kroner, Hungarian forints, Canadian dollars, US dollars, Indian rupees and 2 more. Its site is available in 8 languages: English, German, Finnish, Norwegian and 4 more.

What welcome bonuses does Casombie Casino offer?

14 welcome offers are listed for Casombie Casino. The first on the list is “150% up to €500 + 150 Free Spins, 4th Deposit at Casombie Casino”, with a 35× wagering requirement.

Which countries is Casombie Casino available in?

Casombie Casino is listed in 10 markets: Brazil, Canada, Finland, Germany, Hungary, India, New Zealand, Norway and 2 more.

Which payment methods does Casombie Casino accept in Finland?

The Casombie Casino cashier for Finland lists 9 payment methods: Bank Transfer, Cryptocurrencies, MiFinity, Neteller, Pay by Card, Paysafecard and 3 more. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

What are the deposit limits at Casombie Casino in Finland?

Deposits in € run from 20 to 5,000 per transaction. The lowest minimum, 20 €, is via Bank Transfer.

Does Casombie Casino run tournaments in Finland?

Yes. The Casombie Casino site for Finland lists 7 tournaments.

What do players say about Casombie Casino?

Players have filed 58 complaints and written 69 reviews about Casombie Casino. Players rate Casombie Casino 2.92 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Casombie Casino?

“Withdrawal delay” – 49% of the 57 complaints about Casombie Casino with a labelled problem. Followed by “Withdrawal refused” (11%) and “Account blocked” (7%).

Do players report withdrawal problems at Casombie Casino?

Withdrawals are the topic of 34 complaints about Casombie Casino: 59% of the 58 with a topic. The most common withdrawal problem is “Withdrawal delay” (82% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Casombie Casino resolve player complaints?

100% of the 58 complaints about Casombie Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Casombie Casino is 1st. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Casombie Casino?

Praised most: “Games”, “Bonuses” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 22% of the rated reviews give four or five stars, and 75% give one or two.

How many complaints has Casombie Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 8 complaints about Casombie Casino.

Where do Casombie Casino’s players come from?

The countries named most often in complaints and reviews about Casombie Casino are Germany (39%), Austria (7.6%) and Canada (7.6%).