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Casino profile

Casinoways

Player complaints and reviews about Casinoways, plus its operator (Betti affilaites), licences and welcome offers.

casinoways1.com
Capture of the Casinoways website

About

Casinoways belongs to the Betti affilaites affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is in English. One account currency is listed: Euros. We list one welcome offer.

Licensee

The company that holds the Curaçao licence for Casinoways, as the licence register names it.

Legal name
Sefiarray B.V
Curaçao licence reference
OGL/2024/842/0350
Registration number (Curaçao Chamber of Commerce)
155219

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

129 records

What players report about Casinoways on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

63% resolved, of those with a known outcome

Total reviews

121

Across all review sites

Player rating

1.9 / 5

Trustpilot 1.9

GEO markets

3

Countries stated on 98% of records

Casinoways complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Casinoways, the way Player Intelligence PRO computes it.

Since 2024, players have posted 8 complaints and 121 reviews about Casinoways on 3 sites. In the 12 months to November 4, 2026, they filed 1 complaint and posted 27 reviews. Reviews are down 59% on the 12 months before (66). The average review rating fell from 2.26 to 1.67 out of 5 year on year.

Reviewers give Casinoways 2.02 out of 5 on average over 121 rated reviews, against 3.44 across all brands. 24% of the ratings are four or five stars, and 72% are one or two. The review sites’ own scores average 1.9 out of 5 on one site. By that score, Casinoways ranks 3,773rd of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (22 reviews), “Games” (14 reviews) and “Customer support” (10 reviews). The most common criticism concerns “Withdrawals” (52 reviews), “Trust & licence” (39 reviews) and “Customer support” (27 reviews).

The countries players state most often are United Kingdom (96%), Finland (2.4%) and Australia (1.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Casinoways: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20242025
Complaints count

Block 02

Complaint categories

  • Withdrawal50%4
  • Responsible gambling38%3
  • KYC / verification13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved63%5
  • Unresolved38%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars17%21
  • 4 stars6.6%8
  • 3 stars4.1%5
  • 2 stars5%6
  • 1 star67%81
Share of 121 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals19%22
  • Games12%14
  • Customer support8.7%10
  • Bonuses7.8%9
  • KYC / verification7.8%9
  • Website & app5.2%6
Share of the 115 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals45%52
  • Trust & licence34%39
  • Customer support23%27
  • KYC / verification20%23
  • Bonuses9.6%11
  • Deposits & payment methods9.6%11
Share of the 115 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom96%122
  • Finland2.4%3
  • Australia1.6%2
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–19–
20255–582.38
20243–441.7

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1181.9 / 5
Casino Guru63–
Casinomeister2––

Block 11

Latest complaints and reviews

The newest records about Casinoways as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    2.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Winnings voided

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Self-exclusion

    Unresolved
  • Complaint

    Self-exclusion

    Unresolved

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about Casinoways

Who owns Casinoways?

Casinoways is operated by Sefiarray B.V and runs under the Betti affilaites affiliate programme.

Is Casinoways licensed?

Yes. Casinoways holds a licence from Curacao Gaming Control Board.

When was Casinoways founded?

Casinoways launched in 2024.

Which currencies does Casinoways accept?

The one currency listed for Casinoways is Euros. Its site is available in one language: English.

What welcome bonuses does Casinoways offer?

One welcome offer is listed for Casinoways. The first on the list is “100% up to €300 and 100 extra spins”, with a 35× wagering requirement.

What do players say about Casinoways?

Players have filed 8 complaints and written 121 reviews about Casinoways. Players rate Casinoways 1.9 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Casinoways?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Trust & licence” and “Customer support”. 24% of the rated reviews give four or five stars, and 72% give one or two.

How many complaints has Casinoways received in the last 12 months?

In the 12 months to November 4, 2026, players filed 1 complaint about Casinoways.

Where do Casinoways’s players come from?

The countries named most often in complaints and reviews about Casinoways are United Kingdom (96%), Finland (2.4%) and Australia (1.6%).