igamingcpo.com

ClosedThis site is no longer operating – the profile is kept for reference.

Casino profile

Bronze Casino

Player complaints and reviews about Bronze Casino, plus its operator (Vamos Affiliates), licences and welcome offers.

bronzecasino.com
Capture of the Bronze Casino website

About

Bronze Casino belongs to the Vamos Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2018. It holds a licence from Curacao Gaming Control Board. The interface is available in 8 languages, including English, Finnish, German, Italian. 8 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling.

Player Intelligence

163 records

What players report about Bronze Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

130

95% resolved, of those with a known outcome

Total reviews

33

Across all review sites

Player rating

1.0 / 5

AskGamblers 1.0

GEO markets

6

Countries stated on 19% of records

Bronze Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Bronze Casino, the way Player Intelligence PRO computes it.

Since 2018, players have posted 130 complaints and 33 reviews about Bronze Casino on 3 sites.

The problem players report most often is “Withdrawal delay”: 75% of the 121 complaints with a labelled problem. Next come “Documents rejected or requested again” (4.1%) and “Withdrawal limits” (3.3%). Complaints about “Withdrawal” make up 80% of those with a topic, against 29% across all brands.

Of the 130 complaints with a known outcome, 95% were resolved, against 59% across all brands. That puts Bronze Casino 156th of 1,918 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 97%.

Reviewers give Bronze Casino 1.02 out of 5 on average over 33 rated reviews, against 3.44 across all brands. 9.1% of the ratings are four or five stars, and 91% are one or two. The review sites’ own scores average 1.0 out of 5 on one site. By that score, Bronze Casino ranks 4,211th of 4,286 rated casinos. Reviewers most often praise “Games” (12 reviews), “Deposits & payment methods” (5 reviews) and “Customer support” (5 reviews). The most common criticism concerns “Customer support” (21 reviews), “Bonuses” (11 reviews) and “Withdrawals” (8 reviews).

The countries players state most often are United Kingdom (81%), Netherlands (9.7%) and Ireland (3.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,916 brands Player Intelligence tracks.

Ask the AI analyst about Bronze Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
201820192020202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay75%91
  • Documents rejected or requested again4.1%5
  • Withdrawal limits3.3%4
  • Withdrawal refused3.3%4
  • Account blocked2.5%3
  • Account not closed on request1.7%2
  • Bonus winnings confiscated1.7%2
  • Account closed0.8%1
  • Other problems7.4%9
Share of the 121 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal80%104
  • Account5.4%7
  • Other5.4%7
  • KYC / verification4.6%6
  • Bonus1.5%2
  • Deposit0.8%1
  • Payments & refunds0.8%1
  • Responsible gambling0.8%1
  • Customer support0.8%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved95%124
  • Unresolved4.6%6
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Bronze Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Bronze Casino against the market
MeasureBronze CasinoAll brands
Complaints resolved95%59%
Average review rating1.023.44
Complaints per 100 reviews393.926.4
Share of “Withdrawal” complaints80%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
201820192020
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars9.1%3
  • 2 stars3%1
  • 1 star88%29
Share of 33 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games39%12
  • Deposits & payment methods16%5
  • Customer support16%5
  • Bonuses13%4
  • Website & app13%4
  • Trust & licence3.2%1
Share of the 31 reviews that name at least one aspect.reviews

Criticised

  • Customer support68%21
  • Bonuses35%11
  • Withdrawals26%8
  • Account23%7
  • KYC / verification19%6
  • Trust & licence16%5
Share of the 31 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
201820192020
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom81%25
  • Netherlands9.7%3
  • Ireland3.2%1
  • Romania3.2%1
  • Sweden3.2%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20231–0–
20221–0–
20211–0–
20209698%9–
20192796%12–
20184–12–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers116331.0 / 5
CasinoReviews12––
latestcasinobonuses.bet2––

Block 13

Latest complaints and reviews

The newest records about Bronze Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Bronze Casino

Who owns Bronze Casino?

Bronze Casino is operated by Alpha Interactive Solutions N.V. and runs under the Vamos Affiliates affiliate programme.

Is Bronze Casino licensed?

Yes. Bronze Casino holds a licence from Curacao Gaming Control Board.

When was Bronze Casino founded?

Bronze Casino launched in 2018. The site has since closed; its profile is kept for reference.

Which currencies does Bronze Casino accept?

Currencies listed for Bronze Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, Russian rubles, US dollars, South African Rand, Bitcoin. Its site is available in 8 languages: English, Finnish, German, Italian and 4 more.

What do players say about Bronze Casino?

Players have filed 130 complaints and written 33 reviews about Bronze Casino. Players rate Bronze Casino 1.0 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Bronze Casino?

“Withdrawal delay” – 75% of the 121 complaints about Bronze Casino with a labelled problem. Followed by “Documents rejected or requested again” (4.1%) and “Withdrawal limits” (3.3%).

Do players report withdrawal problems at Bronze Casino?

Withdrawals are the topic of 104 complaints about Bronze Casino: 80% of the 130 with a topic. The most common withdrawal problem is “Withdrawal delay” (88% of them). Of the withdrawal complaints with a known outcome, 97% were resolved.

Does Bronze Casino resolve player complaints?

95% of the 130 complaints about Bronze Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,918 casinos with at least 10 such complaints, Bronze Casino is 156th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Bronze Casino?

Praised most: “Games”, “Deposits & payment methods” and “Customer support”. Criticised most: “Customer support”, “Bonuses” and “Withdrawals”. 9.1% of the rated reviews give four or five stars, and 91% give one or two.

Where do Bronze Casino’s players come from?

The countries named most often in complaints and reviews about Bronze Casino are United Kingdom (81%), Netherlands (9.7%) and Ireland (3.2%).