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Casino profile

Bitsler Casino

Player reviews and complaints from independent sites, alongside the facts we have recorded about Bitsler Casino and its operator (Bitsler Partners).

bitsler.com
bitsler.com
Capture of the Bitsler Casino website

Profile

Website
bitsler.com
Established
2015
Operator
Bitsler Partnersaffiliate programme
Company
Oyine N.V.
Licences
Languages
  • English
  • French
  • Chinese
  • Spanish
  • Indonesian
  • Hindi
  • Portuguese
  • Korean
  • Russian
  • Turkish
  • Japanese
  • Thai
  • Vietnamese
Currencies
  • Bitcoin
  • Bitcoin Cash
  • Dogecoin
  • Litecoin
  • Dash
  • TRON
  • Ripple
  • Ethereum
  • Tether
  • Binance Coin
  • ADA
  • USD Coin

About

Bitsler Casino is an online casino operating under the Bitsler Partners affiliate programme. The site launched in 2015. It holds a licence from Curacao Gaming Control Board. The interface is available in 13 languages, among them English, French, Chinese, Spanish. Accounts can be held in 12 currencies — Bitcoin, Bitcoin Cash, Dogecoin, Litecoin. Our database holds 2 welcome offers.

Markets

This brand is listed in 8 markets. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice — always check them on the casino's own site.

Player Intelligence

617 records

What players report about Bitsler Casino on independent review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

67

77% resolved, of those with a known outcome

Total reviews

550

Across all review sites

Player rating

4.24 / 5

Trustpilot 3.5 · AskGamblers 4.25 · casino.ru 4.7 · Tribuna 4.5

GEO markets

65

Countries stated on 73% of records

AI-generated summary of player reviews

Deposits are processed instantly and the registration process is simple. However, these positives are overshadowed by significant issues during withdrawal and verification.

Players expressed frustration over account blocking and the confiscation of funds without notification. Additionally, the lengthy and unclear withdrawal verification process has led to a lack of trust in the casino.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2020202120222023202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal61%41
  • KYC / verification21%14
  • Payments & refunds6%4
  • Account6%4
  • Technical3%2
  • Customer support1.5%1
  • Deposit1.5%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved76%51
  • Unresolved22%15
  • Open1.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Reviews count

Block 05

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2017201820192020202120222023202420252026
Rating history

Player ratings from Trustpilot, AskGamblers, casino.ru, Tribuna.

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows — the offers, the payment methods, the lobby — often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.