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Casino profile

Auf Casino

Player complaints and reviews about Auf Casino, plus its operator (Combo Partners), licences and welcome offers.

aufcasino.com
aufcasino.com
Capture of the Auf Casino website

Profile

Website
aufcasino.com
Established
2024
Operator
Combo Partnersaffiliate programme
Company
SilverDeer B.V.
Licences
Languages
  • English
  • Russian
Currencies
  • Euros
  • US dollars
  • Russian rubles
  • Bitcoin
  • Ethereum
  • Tether
  • Litecoin
  • USD Coin
  • TRON

About

Auf Casino belongs to the Combo Partners affiliate programme. The site launched in 2024. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, Russian. 9 account currencies are listed, including Euros, US dollars, Russian rubles, Bitcoin. We list 10 welcome offers.

Auf Casino is listed in one market, United States. On the Auf Casino site for Mexico, we found a loyalty programme with 3 tiers.

Licensee

The company that holds the Curaçao licence for Auf Casino, as the licence register names it.

Legal name
SilverDeer B.V.
Curaçao licence reference
OGL/2024/661/0277
Registration number (Curaçao Chamber of Commerce)
160269

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Loyalty programme

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

  1. 1

    Пополняйте счёт

    Пополняйте счёт Сделайте депозит, только реальные деньги приносят очки лояльности (CP)

  2. 2

    Делайте ставки

    Делайте ставки Играйте на реальные деньги, ставки приносят очки лояльности (CP)

  3. 3

    Качайте уровень

    Качайте уровень Получайте уровни за реальные ставки, бонусные деньги не учитываются.

Player Intelligence

212 records

What players report about Auf Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

65

59% resolved, of those with a known outcome

Total reviews

147

Across all review sites

Player rating

4.35 / 5

casino.ru 4.7 · AskGamblers 4.0

GEO markets

9

Countries stated on 41% of records

Auf Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Auf Casino, the way Player Intelligence PRO computes it.

Since 2024, players have posted 65 complaints and 147 reviews about Auf Casino on 5 sites. In the 12 months to November 5, 2026, they filed 10 complaints and posted 21 reviews. That is 55% fewer complaints than in the 12 months before (22). Reviews are down 64% on the 12 months before (59). The average review rating fell from 4.39 to 3.62 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 30% of the 61 complaints with a labelled problem. Next come “Account blocked” (16%) and “Bonus not credited” (11%). Complaints about “Withdrawal” make up 38% of those with a topic, against 29% across all brands.

Of the 63 complaints with a known outcome, 59% were resolved, against 59% across all brands. That puts Auf Casino 1,436th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 83%.

Reviewers give Auf Casino 4.25 out of 5 on average over 143 rated reviews, against 3.44 across all brands. 90% of the ratings are four or five stars, and 7% are one or two. The review sites’ own scores average 4.35 out of 5 across 2 sites. By that score, Auf Casino ranks 406th of 4,287 rated casinos. Reviewers most often praise “Bonuses” (72 reviews), “Withdrawals” (67 reviews) and “Games” (59 reviews). The most common criticism concerns “Bonuses” (26 reviews), “Website & app” (10 reviews) and “Fairness & RTP” (9 reviews).

The countries players state most often are Russia (87%), Netherlands (3.4%) and Moldova (2.3%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about Auf Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay30%18
  • Account blocked16%10
  • Bonus not credited11%7
  • Deposit not credited9.8%6
  • Withdrawal refused8.2%5
  • Account closed6.6%4
  • Self-exclusion4.9%3
  • Bonus winnings confiscated3.3%2
  • Other problems9.8%6
Share of the 61 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal38%25
  • Account25%16
  • Bonus14%9
  • Deposit11%7
  • Other4.6%3
  • Responsible gambling4.6%3
  • KYC / verification1.5%1
  • Payments & refunds1.5%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved57%37
  • Unresolved40%26
  • Open3.1%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Auf Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Auf Casino against the market
MeasureAuf CasinoAll brands
Complaints resolved59%59%
Average review rating4.253.44
Complaints per 100 reviews44.226.4
Share of “Withdrawal” complaints38%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars57%81
  • 4 stars34%48
  • 3 stars2.8%4
  • 2 stars2.8%4
  • 1 star4.2%6
Share of 143 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses53%72
  • Withdrawals49%67
  • Games43%59
  • Website & app39%53
  • Customer support30%41
  • Deposits & payment methods28%38
Share of the 136 reviews that name at least one aspect.reviews

Criticised

  • Bonuses19%26
  • Website & app7.4%10
  • Fairness & RTP6.6%9
  • Games6.6%9
  • KYC / verification6.6%9
  • Customer support6.6%9
Share of the 136 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia87%76
  • Netherlands3.4%3
  • Moldova2.3%2
  • Belarus1.1%1
  • Germany1.1%1
  • Kazakhstan1.1%1
  • Paraguay1.1%1
  • Ukraine1.1%1
  • United States1.1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20264–19–
20252357%494.25
20243858%794.41

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
latestcasinobonuses.bet6185–
casino.ru–594.7 / 5
Casino Guru22–
forum-casino.com2––
AskGamblers–14.0 / 5

Block 13

Latest complaints and reviews

The newest records about Auf Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, AskGamblers.

Questions about Auf Casino

Who owns Auf Casino?

Auf Casino is operated by SilverDeer B.V. and runs under the Combo Partners affiliate programme.

Is Auf Casino licensed?

Yes. Auf Casino holds a licence from Curacao Gaming Control Board.

When was Auf Casino founded?

Auf Casino launched in 2024.

Which currencies does Auf Casino accept?

Currencies listed for Auf Casino: Euros, US dollars, Russian rubles, Bitcoin, Ethereum, Tether, Litecoin, USD Coin and 1 more. Its site is available in 2 languages: English, Russian.

What welcome bonuses does Auf Casino offer?

10 welcome offers are listed for Auf Casino. The first on the list is “100 Free Spins at Auf Casino”, with a 50× wagering requirement.

Which countries is Auf Casino available in?

Auf Casino is listed in 1 market: United States.

Does Auf Casino have a loyalty programme in Mexico?

Yes. Its loyalty programme for Mexico has 3 tiers.

What do players say about Auf Casino?

Players have filed 65 complaints and written 147 reviews about Auf Casino. Players rate Auf Casino 4.35 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Auf Casino?

“Withdrawal delay” – 30% of the 61 complaints about Auf Casino with a labelled problem. Followed by “Account blocked” (16%) and “Bonus not credited” (11%).

Do players report withdrawal problems at Auf Casino?

Withdrawals are the topic of 25 complaints about Auf Casino: 38% of the 65 with a topic. The most common withdrawal problem is “Withdrawal delay” (72% of them). Of the withdrawal complaints with a known outcome, 83% were resolved.

Does Auf Casino resolve player complaints?

59% of the 63 complaints about Auf Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Auf Casino is 1,436th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Auf Casino?

Praised most: “Bonuses”, “Withdrawals” and “Games”. Criticised most: “Bonuses”, “Website & app” and “Fairness & RTP”. 90% of the rated reviews give four or five stars, and 7% give one or two.

How many complaints has Auf Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 10 complaints about Auf Casino. That is 55% fewer than in the 12 months before, when there were 22.

Where do Auf Casino’s players come from?

The countries named most often in complaints and reviews about Auf Casino are Russia (87%), Netherlands (3.4%) and Moldova (2.3%).

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