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Casino profile

1xBit Casino

Player complaints and reviews about 1xBit Casino, plus its operator (1xbit Partners), licences and welcome offers.

1xbit.com
Capture of the 1xBit Casino website

About

1xBit Casino belongs to the 1xbit Partners affiliate programme. The site launched in 2016. It holds a licence from Anjouan Gaming Board. The interface is available in 27 languages, including English, Portuguese, Czech, German. 11 account currencies are listed, including Bitcoin, Bitcoin Cash, ADA, Dash. We list 4 welcome offers.

1xBit Casino is listed in 10 markets, among them Poland, Japan, United Arab Emirates and Vietnam. On the 1xBit Casino site for Indonesia, we found 96 promotions.

Markets

This brand is listed in 10 markets. Pick one to see what it offers there.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

96 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

2,016 records

What players report about 1xBit Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

38

39% resolved, of those with a known outcome

Total reviews

1,978

Across all review sites

Player rating

3.93 / 5

Trustpilot 2.3 · casino.ru 4.7 · AskGamblers 4.5 · Tribuna 4.2

GEO markets

127

Countries stated on 97% of records

1xBit Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about 1xBit Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 38 complaints and 1,978 reviews about 1xBit Casino on 8 sites. In the 12 months to November 5, 2026, they filed 9 complaints and posted 58 reviews. Reviews are down 58% on the 12 months before (137). The average review rating fell from 3.14 to 1.84 out of 5 year on year.

The problem players report most often is “Account closed”: 31% of the 35 complaints with a labelled problem. Next come “Account blocked” (23%) and “Winnings voided” (11%). Complaints about “Account” make up 51% of those with a topic, against 15% across all brands.

Of the 38 complaints with a known outcome, 39% were resolved, against 59% across all brands. That puts 1xBit Casino 1,740th of 1,916 casinos with at least 10 such complaints.

Reviewers give 1xBit Casino 3.1 out of 5 on average over 1,977 rated reviews, against 3.44 across all brands. 51% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 3.93 out of 5 across 4 sites. By that score, 1xBit Casino ranks 919th of 4,287 rated casinos. Reviewers most often praise “Website & app” (138 reviews), “Withdrawals” (101 reviews) and “Games” (96 reviews). The most common criticism concerns “Account” (498 reviews), “Withdrawals” (453 reviews) and “Customer support” (347 reviews).

The countries players state most often are United States (11%), Indonesia (8.5%) and Nigeria (6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about 1xBit Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the wide variety of slot games available and enjoyed the ease of the withdrawal process. Many were pleasantly surprised by their winnings from small bets.

Some users found the site to be overly busy due to the extensive offerings of sports, casino, and live games. Additionally, the focus on cryptocurrency may deter those who prefer to use traditional credit cards.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed31%11
  • Account blocked23%8
  • Winnings voided11%4
  • Deposit not credited8.6%3
  • Bonus not credited5.7%2
  • Withdrawal delay5.7%2
  • Deposit refund2.9%1
  • Fraud2.9%1
  • Other problems8.6%3
Share of the 35 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account51%19
  • Withdrawal16%6
  • Deposit11%4
  • Bonus5.4%2
  • Other5.4%2
  • Payments & refunds5.4%2
  • Responsible gambling2.7%1
  • Technical2.7%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Unresolved61%23
  • Resolved39%15
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

1xBit Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

1xBit Casino against the market
Measure1xBit CasinoAll brands
Complaints resolved39%59%
Average review rating3.13.44
Complaints per 100 reviews1.926.4
Share of “Account” complaints51%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars36%717
  • 4 stars15%293
  • 3 stars9%177
  • 2 stars2.3%46
  • 1 star38%744
Share of 1,977 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app12%138
  • Withdrawals8.7%101
  • Games8.3%96
  • Deposits & payment methods7%81
  • Sportsbook6.5%75
  • Bonuses6.1%70
Share of the 1,156 reviews that name at least one aspect.reviews

Criticised

  • Account43%498
  • Withdrawals39%453
  • Customer support30%347
  • Trust & licence20%233
  • Sportsbook6.3%73
  • Deposits & payment methods5.7%66
Share of the 1,156 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States11%211
  • Indonesia8.5%167
  • Nigeria6%118
  • India5.7%112
  • Poland4.6%90
  • Germany3.7%72
  • France3.5%68
  • Philippines2.9%57
  • Italy2.7%54
  • Türkiye2.5%50
  • Other countries49%966
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20268–501.84
20255–1253.12
20245–961.96
20232–1261.59
20226–3602.09
20214–1,2103.71
20207–10–
20191–1–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,9092.3 / 5
Casino Guru2828–
Tribuna–234.2 / 5
casino.ru–164.7 / 5
AskGamblers324.5 / 5
CasinoReviews4––
latestcasinobonuses.bet2––
Casinomeister1––

Block 13

Latest complaints and reviews

The newest records about 1xBit Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Ireland · Trustpilot

  • Review

    4.0 of 5 stars

    India · Trustpilot

  • Complaint

    Payments & refunds

    Unresolved
  • Complaint

    Account closed

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Account closed

    Resolved

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, casino.ru, AskGamblers, Tribuna.

Questions about 1xBit Casino

Who owns 1xBit Casino?

1xBit Casino is operated by Oceaventure Limited and runs under the 1xbit Partners affiliate programme.

Is 1xBit Casino licensed?

Yes. 1xBit Casino holds a licence from Anjouan Gaming Board.

When was 1xBit Casino founded?

1xBit Casino launched in 2016.

Which currencies does 1xBit Casino accept?

Currencies listed for 1xBit Casino: Bitcoin, Bitcoin Cash, ADA, Dash, Dogecoin, Ethereum, Tether, Litecoin and 3 more. Its site is available in 27 languages: English, Portuguese, Czech, German and 23 more.

What welcome bonuses does 1xBit Casino offer?

4 welcome offers are listed for 1xBit Casino. The first on the list is “100% up to 1 BTC + 70 Free Spins, 1st Deposit Welcome Bonus at 1xBit Casino”, with a 40× wagering requirement.

Which countries is 1xBit Casino available in?

1xBit Casino is listed in 10 markets: China, Croatia, Indonesia, Japan, Malaysia, Poland, South Korea, Thailand and 2 more.

What bonuses and promotions does 1xBit Casino run in Indonesia?

We read 96 live offers for Indonesia on the 1xBit Casino site itself.

What do players say about 1xBit Casino?

Players have filed 38 complaints and written 1,978 reviews about 1xBit Casino. Players rate 1xBit Casino 3.93 out of 5 on average across the 4 sites that publish one.

What do players complain about most at 1xBit Casino?

“Account closed” – 31% of the 35 complaints about 1xBit Casino with a labelled problem. Followed by “Account blocked” (23%) and “Winnings voided” (11%).

Do players report withdrawal problems at 1xBit Casino?

Withdrawals are the topic of 6 complaints about 1xBit Casino: 16% of the 37 with a topic. The most common withdrawal problem is “Winnings voided” (67% of them).

Does 1xBit Casino resolve player complaints?

39% of the 38 complaints about 1xBit Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, 1xBit Casino is 1,740th. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about 1xBit Casino?

Praised most: “Website & app”, “Withdrawals” and “Games”. Criticised most: “Account”, “Withdrawals” and “Customer support”. 51% of the rated reviews give four or five stars, and 40% give one or two.

How many complaints has 1xBit Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 9 complaints about 1xBit Casino.

Where do 1xBit Casino’s players come from?

The countries named most often in complaints and reviews about 1xBit Casino are United States (11%), Indonesia (8.5%) and Nigeria (6%).