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Casino profile

Yay Casino

Player complaints and reviews about Yay Casino, plus its operator (Yay Casino Affiliates), licences and welcome offers.

yaycasino.com
Capture of the Yay Casino website

About

Yay Casino belongs to the Yay Casino Affiliates affiliate programme. The site launched in 2024. It holds a licence from Tobique Gaming Commission. The interface is in English. One account currency is listed: US dollars. We list 2 welcome offers.

Yay Casino is listed in one market, United States. On the Yay Casino site for United States, we found 9 promotions. The registration form for United States has 3 fields: e-mail, password and promo code.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

9 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Sign-up requirements

5 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. Promo code

Sign in

  1. E-mail
  2. Password

Player Intelligence

6,317 records

What players report about Yay Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

20% resolved, of those with a known outcome

Total reviews

6,312

Across all review sites

Player rating

4.5 / 5

Trustpilot 4.5 · Tribuna 4.5

GEO markets

22

Countries stated on 100% of records

Yay Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Yay Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 5 complaints and 6,312 reviews about Yay Casino on 4 sites. In the 12 months to November 5, 2026, they filed 3 complaints and posted 4,307 reviews. Reviews are up 132% on the 12 months before (1,857). The average review rating rose from 4.03 to 4.3 out of 5 year on year.

Reviewers give Yay Casino 4.19 out of 5 on average over 6,312 rated reviews, against 3.44 across all brands. 79% of the ratings are four or five stars, and 15% are one or two. The review sites’ own scores average 4.5 out of 5 across 2 sites. By that score, Yay Casino ranks 234th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (2,603 reviews), “Games” (2,150 reviews) and “Customer support” (876 reviews). The most common criticism concerns “Withdrawals” (734 reviews), “KYC / verification” (550 reviews) and “Fairness & RTP” (402 reviews).

The countries players state most often are United States (99%), Sweden (0.9%) and United Kingdom (0.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,912 brands Player Intelligence tracks.

Ask the AI analyst about Yay Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • KYC / verification40%2
  • Account20%1
  • Other20%1
  • Withdrawal20%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved80%4
  • Resolved20%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars67%4,251
  • 4 stars11%721
  • 3 stars5.9%375
  • 2 stars3.2%205
  • 1 star12%760
Share of 6,312 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals47%2,603
  • Games39%2,150
  • Customer support16%876
  • Bonuses13%725
  • KYC / verification7.9%442
  • Website & app6.9%383
Share of the 5,576 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals13%734
  • KYC / verification9.9%550
  • Fairness & RTP7.2%402
  • Customer support5.1%285
  • Bonuses2.8%158
  • Account1.9%106
Share of the 5,576 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States99%6,213
  • Sweden0.9%59
  • United Kingdom0.1%4
  • Switzerland0%3
  • Germany0%3
  • Australia0%2
  • Canada0%2
  • Spain0%2
  • France0%2
  • Ireland0%2
  • Other countries0.2%13
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–3,9474.32
20253–2,1284.06
20240–1763.97
20230–14–
20220–471.0

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–6,3054.5 / 5
Tribuna–74.5 / 5
AskGamblers4––
CasinoReviews1––

Block 11

Latest complaints and reviews

The newest records about Yay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United States · Trustpilot

  • Review

    5.0 of 5 stars

    United States · Trustpilot

  • Complaint

    Other

    Unresolved
  • Complaint

    Documents rejected or requested again

    Unresolved
  • Complaint

    Unfair terms

    Unresolved

450 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about Yay Casino

Who owns Yay Casino?

Yay Casino is operated by Compass Systems LTD and runs under the Yay Casino Affiliates affiliate programme.

Is Yay Casino licensed?

Yes. Yay Casino holds a licence from Tobique Gaming Commission.

When was Yay Casino founded?

Yay Casino launched in 2024.

Which currencies does Yay Casino accept?

The one currency listed for Yay Casino is US dollars. Its site is available in one language: English.

What welcome bonuses does Yay Casino offer?

2 welcome offers are listed for Yay Casino. The first on the list is “Yay Casino: 500000 Gold Coins + 50 Free Sweeps Coins + 100 Free Spins”.

Which countries is Yay Casino available in?

Yay Casino is listed in 1 market: United States.

What bonuses and promotions does Yay Casino run in United States?

We read 9 live offers for United States on the Yay Casino site itself.

What does Yay Casino ask for at registration in United States?

The Yay Casino registration form for United States has 3 fields: e-mail, password, promo code.

What do players say about Yay Casino?

Players have filed 5 complaints and written 6,312 reviews about Yay Casino. Players rate Yay Casino 4.5 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Yay Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “KYC / verification” and “Fairness & RTP”. 79% of the rated reviews give four or five stars, and 15% give one or two.

How many complaints has Yay Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 3 complaints about Yay Casino.

Where do Yay Casino’s players come from?

The countries named most often in complaints and reviews about Yay Casino are United States (99%), Sweden (0.9%) and United Kingdom (0.1%).