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Casino profile

Winbay Casino

Player complaints and reviews about Winbay Casino, plus its operator (G.Partners), licences and welcome offers.

winbay.com
winbay.com
Capture of the Winbay Casino website

Profile

Website
winbay.com
Established
2025
Operator
G.Partnersaffiliate programme
Company
NovaForge Ltd
Licences
Languages
  • English
  • German
  • Spanish
  • Finnish
  • Hungarian
  • Norwegian
  • Polish
  • Italian
  • Czech
  • French
  • Greek
  • Portuguese
Currencies
  • Euros
  • US dollars
  • Canadian dollars
  • Australian dollars
  • Czech Republic korunas
  • Hungarian forints
  • Swiss francs
  • New Zealand dollars
  • Norwegian kroner
  • Polish zlotys
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Ripple
  • Dogecoin
  • USD Coin
  • ADA Show more

About

Winbay Casino belongs to the G.Partners affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 12 languages, including English, German, Spanish, Finnish. 19 account currencies are listed, including Euros, US dollars, Canadian dollars, Australian dollars. We list 10 welcome offers.

Winbay Casino is listed in 16 markets, among them Canada, Germany, France and Belgium. On the Winbay Casino site for Hungary, we found 5 tournaments. In Hungary, Winbay Casino accepts 3 payment methods: Pay by Card, MiFinity and Cryptocurrencies. Its crypto options cover 11 coins, including USDT, Bitcoin Cash, Bitcoin and Ethereum.

Markets

This brand is listed in 16 markets. Pick one to see what it offers there.

Welcome bonuses

10 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Tournaments

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Payment methods

32 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Currency not stated on the page

  • Pay by Card

    Card

    –

  • MiFinity

    E-wallet

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • Bitcoin Cash

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • USDT

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Bitcoin

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Ethereum

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Litecoin

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

    –

  • Tron

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • BNB

    Cryptocurrency

    –

  • BNB

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • Dogecoin

    Cryptocurrency

    –

  • Solana

    Cryptocurrency

    –

  • Solana

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • USDC

    Cryptocurrency

    –

  • Cardano

    Cryptocurrency

    –

  • Cardano

    Cryptocurrency

    –

Cashier read on August 12, 2026

Player Intelligence

98 records

What players report about Winbay Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

15

93% resolved, of those with a known outcome

Total reviews

83

Across all review sites

Player rating

3.55 / 5

Trustpilot 2.6 · Tribuna 4.5

GEO markets

17

Countries stated on 85% of records

Winbay Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Winbay Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 15 complaints and 83 reviews about Winbay Casino on 4 sites. In the 12 months to November 5, 2026, they filed 6 complaints and posted 52 reviews. Reviews are up 68% on the 12 months before (31). The average review rating rose from 2.42 to 2.77 out of 5 year on year.

The problem players report most often is “Withdrawal delay”: 67% of the 15 complaints with a labelled problem. Next come “Account closed” (13%) and “Account not closed on request” (13%). Complaints about “Withdrawal” make up 67% of those with a topic, against 29% across all brands.

Of the 15 complaints with a known outcome, 93% were resolved, against 59% across all brands. That puts Winbay Casino 242nd of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 100%.

Reviewers give Winbay Casino 2.64 out of 5 on average over 83 rated reviews, against 3.44 across all brands. 36% of the ratings are four or five stars, and 53% are one or two. The review sites’ own scores average 3.55 out of 5 across 2 sites. By that score, Winbay Casino ranks 1,522nd of 4,286 rated casinos. Reviewers most often praise “Website & app” (12 reviews), “Customer support” (12 reviews) and “Games” (11 reviews). The most common criticism concerns “Withdrawals” (38 reviews), “Customer support” (18 reviews) and “Trust & licence” (14 reviews).

The countries players state most often are Germany (41%), Portugal (9.6%) and Italy (8.4%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Winbay Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay67%10
  • Account closed13%2
  • Account not closed on request13%2
  • Verification delay6.7%1
Share of the 15 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal67%10
  • Account27%4
  • KYC / verification6.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved93%14
  • Unresolved6.7%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Winbay Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Winbay Casino against the market
MeasureWinbay CasinoAll brands
Complaints resolved93%59%
Average review rating2.643.44
Complaints per 100 reviews18.126.4
Share of “Withdrawal” complaints67%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars25%21
  • 4 stars11%9
  • 3 stars11%9
  • 2 stars8.4%7
  • 1 star45%37
Share of 83 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app16%12
  • Customer support16%12
  • Games14%11
  • Bonuses13%10
  • Deposits & payment methods5.2%4
  • Trust & licence3.9%3
Share of the 77 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals49%38
  • Customer support23%18
  • Trust & licence18%14
  • Bonuses13%10
  • Fairness & RTP12%9
  • KYC / verification6.5%5
Share of the 77 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany41%34
  • Portugal9.6%8
  • Italy8.4%7
  • France7.2%6
  • Canada6%5
  • Greece6%5
  • Spain3.6%3
  • Poland3.6%3
  • Austria2.4%2
  • Finland2.4%2
  • Other countries9.6%8
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–442.52
20259–392.77

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–652.6 / 5
Casino Guru133–
Tribuna–154.5 / 5
AskGamblers2––

Block 13

Latest complaints and reviews

The newest records about Winbay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Review

    5.0 of 5 stars

    Germany · Trustpilot

  • Complaint

    Withdrawal delay

    Resolved

    Germany · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Portugal · Casino Guru

11 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, Tribuna.

Questions about Winbay Casino

Who owns Winbay Casino?

Winbay Casino is operated by NovaForge Ltd and runs under the G.Partners affiliate programme.

Is Winbay Casino licensed?

Yes. Winbay Casino holds a licence from Anjouan Gaming Board.

When was Winbay Casino founded?

Winbay Casino launched in 2025.

Which currencies does Winbay Casino accept?

Currencies listed for Winbay Casino: Euros, US dollars, Canadian dollars, Australian dollars, Czech Republic korunas, Hungarian forints, Swiss francs, New Zealand dollars and 11 more. Its site is available in 12 languages: English, German, Spanish, Finnish and 8 more.

What welcome bonuses does Winbay Casino offer?

10 welcome offers are listed for Winbay Casino. The first on the list is “100% up to €500 + 200 Free Spins + 1 Bonus Crab at Winbay Casino”, with a 35× wagering requirement.

Which countries is Winbay Casino available in?

Winbay Casino is listed in 16 markets: Australia, Austria, Belgium, Canada, Czechia, Finland, France, Germany and 8 more.

Which payment methods does Winbay Casino accept in Hungary?

The Winbay Casino cashier for Hungary lists 3 payment methods: Pay by Card, MiFinity, Cryptocurrencies. For crypto, it takes 11 coins: USDT, Bitcoin Cash, Bitcoin, Ethereum and 7 more.

Does Winbay Casino run tournaments in Hungary?

Yes. The Winbay Casino site for Hungary lists 5 tournaments.

What do players say about Winbay Casino?

Players have filed 15 complaints and written 83 reviews about Winbay Casino. Players rate Winbay Casino 3.55 out of 5 on average across the 2 sites that publish one.

What do players complain about most at Winbay Casino?

“Withdrawal delay” – 67% of the 15 complaints about Winbay Casino with a labelled problem. Followed by “Account closed” (13%) and “Account not closed on request” (13%).

Do players report withdrawal problems at Winbay Casino?

Withdrawals are the topic of 10 complaints about Winbay Casino: 67% of the 15 with a topic. The most common withdrawal problem is “Withdrawal delay” (100% of them). Of the withdrawal complaints with a known outcome, 100% were resolved.

Does Winbay Casino resolve player complaints?

93% of the 15 complaints about Winbay Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Winbay Casino is 242nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Winbay Casino?

Praised most: “Website & app”, “Customer support” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 36% of the rated reviews give four or five stars, and 53% give one or two.

How many complaints has Winbay Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 6 complaints about Winbay Casino.

Where do Winbay Casino’s players come from?

The countries named most often in complaints and reviews about Winbay Casino are Germany (41%), Portugal (9.6%) and Italy (8.4%).

Screenshots

4 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

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Casinos that share a market, a licence or an operator with Winbay Casino, and ones players rate about the same.