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Casino profile

Vivaspin Casino

Player complaints and reviews about Vivaspin Casino, plus its operator (VivaSpin Affiliates), licences and welcome offers.

vivaspin.com
vivaspin.com
Capture of the Vivaspin Casino website

Profile

Website
vivaspin.com
Established
2025
Operator
VivaSpin Affiliatesaffiliate programme
Company
Igloo Ventures SRL
Licences
Languages
  • English
  • Norwegian
  • German
  • Italian
Currencies
  • Euros
  • Bitcoin
  • Bitcoin Cash
  • Ethereum
  • Tether
  • Litecoin
  • Dogecoin
  • Binance Coin
  • ADA
  • Ripple
  • TRON
  • USD Coin

About

Vivaspin Casino belongs to the VivaSpin Affiliates affiliate programme. The site launched in 2025. It holds a licence from Anjouan Gaming Board. The interface is available in 4 languages: English, Norwegian, German, Italian. 12 account currencies are listed, including Euros, Bitcoin, Bitcoin Cash, Ethereum. We list 6 welcome offers.

Vivaspin Casino is listed in 3 markets: Germany, Austria and Italy. On the Vivaspin Casino site for Austria, we found 12 promotions.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Welcome bonuses

6 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

12 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

27 records

What players report about Vivaspin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

5

100% resolved, of those with a known outcome

Total reviews

22

Across all review sites

Player rating

3.43 / 5

Trustpilot 2.6 · AskGamblers 4.25

GEO markets

9

Countries stated on 59% of records

Vivaspin Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Vivaspin Casino, the way Player Intelligence PRO computes it.

Since 2026, players have posted 5 complaints and 22 reviews about Vivaspin Casino on 4 sites. In the 12 months to November 5, 2026, they filed 4 complaints and posted 22 reviews.

Reviewers give Vivaspin Casino 3.0 out of 5 on average over 22 rated reviews, against 3.44 across all brands. 50% of the ratings are four or five stars, and 45% are one or two. The review sites’ own scores average 3.43 out of 5 across 2 sites. By that score, Vivaspin Casino ranks 1,717th of 4,286 rated casinos. Reviewers most often praise “Games” (8 reviews), “Bonuses” (6 reviews) and “Website & app” (6 reviews). The most common criticism concerns “Bonuses” (8 reviews) and “Customer support” (7 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Vivaspin Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

AI-generated summary of player reviews

Players appreciated the wide selection of games and the ease of use of the website, particularly on mobile. The generous bonuses and smooth registration process were also highlighted as positive aspects of the casino experience.

Players disliked the restrictive nature of the bonuses, particularly the capping of winnings from deposit bonuses, which they found frustrating. Additionally, there were calls for more support channels to enhance customer service.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint categories

  • Bonus25%1
  • Payments & refunds25%1
  • Responsible gambling25%1
  • Withdrawal25%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 03

Complaint status

  • Resolved80%4
  • Closed without an outcome20%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars50%11
  • 3 stars4.5%1
  • 1 star45%10
Share of 22 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games36%8
  • Bonuses27%6
  • Website & app27%6
  • Withdrawals23%5
  • KYC / verification14%3
  • Deposits & payment methods4.5%1
Share of the 22 reviews that name at least one aspect.reviews

Criticised

  • Bonuses36%8
  • Customer support32%7
  • Trust & licence18%4
  • Withdrawals14%3
  • Account4.5%1
  • Deposits & payment methods4.5%1
Share of the 22 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Switzerland19%3
  • Netherlands19%3
  • Canada13%2
  • Norway13%2
  • Sweden13%2
  • Denmark6.3%1
  • Peru6.3%1
  • Portugal6.3%1
  • United States6.3%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–122.6 / 5
AskGamblers284.25 / 5
Casino Guru22–
LCB1––

Block 10

Latest complaints and reviews

The newest records about Vivaspin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Denmark · Trustpilot

  • Review

    1.0 of 5 stars

    Netherlands · Trustpilot

  • Complaint

    Self-exclusion

    Resolved

    Sweden · Casino Guru

  • Complaint

    Bonus not credited

    Resolved

    AskGamblers

  • Complaint

    Withdrawal delay

    Resolved

    Switzerland · Casino Guru

2 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Vivaspin Casino

Who owns Vivaspin Casino?

Vivaspin Casino is operated by Igloo Ventures SRL and runs under the VivaSpin Affiliates affiliate programme.

Is Vivaspin Casino licensed?

Yes. Vivaspin Casino holds a licence from Anjouan Gaming Board.

When was Vivaspin Casino founded?

Vivaspin Casino launched in 2025.

Which currencies does Vivaspin Casino accept?

Currencies listed for Vivaspin Casino: Euros, Bitcoin, Bitcoin Cash, Ethereum, Tether, Litecoin, Dogecoin, Binance Coin and 4 more. Its site is available in 4 languages: English, Norwegian, German, Italian.

What welcome bonuses does Vivaspin Casino offer?

6 welcome offers are listed for Vivaspin Casino. The first on the list is “200% up to €2000 + 50 Free Spins at Vivaspin Casino”.

Which countries is Vivaspin Casino available in?

Vivaspin Casino is listed in 3 markets: Austria, Germany, Italy.

What bonuses and promotions does Vivaspin Casino run in Austria?

We read 12 live offers for Austria on the Vivaspin Casino site itself.

What do players say about Vivaspin Casino?

Players have filed 5 complaints and written 22 reviews about Vivaspin Casino. Players rate Vivaspin Casino 3.43 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Vivaspin Casino?

Praised most: “Games”, “Bonuses” and “Website & app”. Criticised most: “Bonuses” and “Customer support”. 50% of the rated reviews give four or five stars, and 45% give one or two.

How many complaints has Vivaspin Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 4 complaints about Vivaspin Casino.

Screenshots

2 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.

Similar casinos

Casinos that share a market, a licence or an operator with Vivaspin Casino, and ones players rate about the same.