Casino profile

Virgin Bet Casino

The operator behind Virgin Bet Casino (Virgin Bet Affiliates), its licences and its welcome offers.

virginbet.co.za

Capture of the Virgin Bet Casino website

About

Virgin Bet Casino belongs to the Virgin Bet Affiliates affiliate programme. The site launched in 2026. It holds a licence from Mpumalanga Economic Regulator. The interface is in English. One account currency is listed: South African Rand. We list 2 welcome offers.

Virgin Bet Casino is listed in one market, South Africa.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

20% up to 500 ZAR at Virgin Bet Casino
Bonus
20%
Max bonus
500 ZAR
100 EXTRA SPINS on King Kong Cash Even Bigger Bananas 2
Free spins
100
Min deposit
£10
Wagering
1x

Player Intelligence

3,149 records

What players report about Virgin Bet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

No outcome published

Total reviews

3,149

Across all review sites

Player rating

1.5 / 5

Trustpilot 1.5

GEO markets

Countries stated on 100% of records

Virgin Bet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Virgin Bet Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 3,149 reviews about Virgin Bet Casino on one site. In the 12 months to November 4, 2026, they filed no complaints and posted 329 reviews. Reviews are up 15% on the 12 months before (287). The average review rating fell from 1.31 to 1.27 out of 5 year on year.

Reviewers give Virgin Bet Casino 2.82 out of 5 on average over 3,149 rated reviews, against 3.44 across all brands. 42% of the ratings are four or five stars, and 49% are one or two. The review sites’ own scores average 1.5 out of 5 on one site. By that score, Virgin Bet Casino ranks 4,025th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (675 reviews), “Website & app” (612 reviews) and “Withdrawals” (340 reviews). The most common criticism concerns “Bonuses” (602 reviews), “Customer support” (431 reviews) and “Fairness & RTP” (415 reviews).

The countries players state most often are United Kingdom (99%), South Africa (0.4%) and Spain (0.2%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Virgin Bet Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

773

20192020202120222023202420252026

Reviews count

Period	Value
2019	21
2020	326
2021	773
2022	406
2023	652
2024	401
2025	280
2026	290

Block 02

Review stars

How the rated reviews split by star.

5 stars31%978
4 stars11%353
3 stars8.4%263
2 stars7.3%229
1 star42%1,326

Share of 3,149 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Bonuses23%675
Website & app21%612
Withdrawals11%340
Sportsbook9.6%286
Customer support7.4%220
Games6.9%204

Share of the 2,969 reviews that name at least one aspect.reviews

Criticised

Bonuses20%602
Customer support15%431
Fairness & RTP14%415
Sportsbook13%378
Account12%370
Website & app12%347

Share of the 2,969 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.95

3.54

3.36

3.05

3.22

2.52

1.27

1.28

20192020202120222023202420252026

Rating history

Period	Value
2019	1.95
2020	3.54
2021	3.36
2022	3.05
2023	3.22
2024	2.52
2025	1.27
2026	1.28

Block 05

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom99%3,116
South Africa0.4%12
Spain0.2%5
Romania0.1%2
Thailand0.1%2
United States0.1%2
Barbados0%1
Canada0%1
Cyprus0%1
Germany0%1
Other countries0.2%6

Share of the records whose source states a country – never guessed from language or currency.records

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Resolved	Reviews	Average rating
2026	–	290	1.29
2025	–	280	1.27
2024	–	401	2.52
2023	–	652	3.21
2022	–	406	3.05
2021	–	773	3.36
2020	–	326	3.55
2019	–	21	1.95

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	3,149	1.5 / 5

Block 08

Latest complaints and reviews

The newest records about Virgin Bet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewNov 4, 2026
1.0 of 5 stars
South Africa · Trustpilot
ReviewNov 1, 2026
3.0 of 5 stars
United Kingdom · Trustpilot
ReviewOct 31, 2026
3.0 of 5 stars
United Kingdom · Trustpilot
ReviewOct 27, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewOct 26, 2026
1.0 of 5 stars
United Kingdom · Trustpilot

28 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot.

Questions about Virgin Bet Casino

Who owns Virgin Bet Casino?

Virgin Bet Casino is operated by VB South Africa (Pty) Ltd and runs under the Virgin Bet Affiliates affiliate programme.

Is Virgin Bet Casino licensed?

Yes. Virgin Bet Casino holds a licence from Mpumalanga Economic Regulator.

When was Virgin Bet Casino founded?

Virgin Bet Casino launched in 2026.

Which currencies does Virgin Bet Casino accept?

The one currency listed for Virgin Bet Casino is South African Rand. Its site is available in one language: English.

What welcome bonuses does Virgin Bet Casino offer?

2 welcome offers are listed for Virgin Bet Casino. The first on the list is “20% up to 500 ZAR at Virgin Bet Casino”.

Which countries is Virgin Bet Casino available in?

Virgin Bet Casino is listed in 1 market: South Africa.

What do players say about Virgin Bet Casino?

Players have written 3,149 reviews about Virgin Bet Casino. Players rate Virgin Bet Casino 1.5 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about Virgin Bet Casino?

Praised most: “Bonuses”, “Website & app” and “Withdrawals”. Criticised most: “Bonuses”, “Customer support” and “Fairness & RTP”. 42% of the rated reviews give four or five stars, and 49% give one or two.

Where do Virgin Bet Casino’s players come from?

The countries named most often in complaints and reviews about Virgin Bet Casino are United Kingdom (99%), South Africa (0.4%) and Spain (0.2%).

Screenshots

3 pages

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.