Casino profile

The Sun Casino

The operator behind The Sun Casino (Sun Bets Affiliates), its licences and its welcome offers.

sunbets.co.uk

About

The Sun Casino belongs to the Sun Bets Affiliates affiliate programme. It holds a licence from UK Gambling Commission. The interface is in English. 2 account currencies are listed: Euros, British pounds sterling.

The Sun Casino is listed in one market, United Kingdom.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Player Intelligence

90 records

What players report about The Sun Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

No outcome published

Total reviews

Across all review sites

Player rating

3.1 / 5

Trustpilot 1.2 · AskGamblers 5.0

GEO markets

Countries stated on 99% of records

The Sun Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about The Sun Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 90 reviews about The Sun Casino on 2 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 3 reviews.

Reviewers give The Sun Casino 1.66 out of 5 on average over 90 rated reviews, against 3.44 across all brands. 16% of the ratings are four or five stars, and 83% are one or two. The review sites’ own scores average 3.1 out of 5 across 2 sites. By that score, The Sun Casino ranks 2,295th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (8 reviews), “Sportsbook” (7 reviews) and “Bonuses” (5 reviews). The most common criticism concerns “Customer support” (35 reviews), “KYC / verification” (30 reviews) and “Withdrawals” (27 reviews).

The countries players state most often are United Kingdom (74%), South Africa (20%) and Spain (1.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about The Sun Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

20162017201820192020202120222023202420252026

Reviews count

Period	Value
2016	4
2017	27
2018	39
2019	0
2020	0
2021	7
2022	2
2023	6
2024	0
2025	2
2026	3

Block 02

Review stars

How the rated reviews split by star.

5 stars13%12
4 stars2.2%2
3 stars1.1%1
2 stars3.3%3
1 star80%72

Share of 90 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 03

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Withdrawals9.4%8
Sportsbook8.2%7
Bonuses5.9%5
Customer support5.9%5
Website & app4.7%4
Games3.5%3

Share of the 85 reviews that name at least one aspect.reviews

Criticised

Customer support41%35
KYC / verification35%30
Withdrawals32%27
Account19%16
Trust & licence19%16
Bonuses16%14

Share of the 85 reviews that name at least one aspect.reviews

Block 04

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

1.74

1.56

3.29

1.17

20162017201820192020202120222023202420252026

Rating history

Period	Value
2016	1
2017	1.74
2018	1.56
2019	0
2020	0
2021	3.29
2022	1
2023	1.17
2024	0
2025	1
2026	1

Block 05

Stats by GEO

The ten countries players most often state, complaints and reviews together.

United Kingdom74%66
South Africa20%18
Spain1.1%1
France1.1%1
Ireland1.1%1
Netherlands1.1%1
Thailand1.1%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 06

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Resolved	Reviews	Average rating
2026	–	3	–
2025	–	2	–
2023	–	6	–
2022	–	2	–
2021	–	7	–
2018	–	39	1.56
2017	–	27	1.74
2016	–	4	–

A dash means too little data for that year.

Block 07

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
Trustpilot	–	89	1.2 / 5
AskGamblers	–	1	5.0 / 5

Block 08

Latest complaints and reviews

The newest records about The Sun Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewOct 6, 2026
1.0 of 5 stars
South Africa · Trustpilot
ReviewMay 28, 2026
1.0 of 5 stars
United Kingdom · Trustpilot
ReviewJan 5, 2026
1.0 of 5 stars
South Africa · Trustpilot
ReviewOct 3, 2025
1.0 of 5 stars
South Africa · Trustpilot
ReviewMay 24, 2025
1.0 of 5 stars
South Africa · Trustpilot

1 player record in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from Trustpilot, AskGamblers.

Questions about The Sun Casino

Which affiliate programme runs The Sun Casino?

The Sun Casino runs under the Sun Bets Affiliates affiliate programme.

Is The Sun Casino licensed?

Yes. The Sun Casino holds a licence from UK Gambling Commission.

Which currencies does The Sun Casino accept?

Currencies listed for The Sun Casino: Euros, British pounds sterling. Its site is available in one language: English.

Which countries is The Sun Casino available in?

The Sun Casino is listed in 1 market: United Kingdom.

What do players say about The Sun Casino?

Players have written 90 reviews about The Sun Casino. Players rate The Sun Casino 3.1 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about The Sun Casino?

Praised most: “Withdrawals”, “Sportsbook” and “Bonuses”. Criticised most: “Customer support”, “KYC / verification” and “Withdrawals”. 16% of the rated reviews give four or five stars, and 83% give one or two.