Star Games Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Star Games Casino, the way Player Intelligence PRO computes it.
Since 2012, players have posted 57 complaints and 73 reviews about Star Games Casino on 7 sites. In the 12 months to November 5, 2026, they filed 4 complaints and posted 3 reviews.
The problem players report most often is “Withdrawal refused”: 31% of the 48 complaints with a labelled problem. Next come “Withdrawal delay” (29%) and “Account blocked” (17%). Complaints about “Withdrawal” make up 58% of those with a topic, against 29% across all brands.
Of the 55 complaints with a known outcome, 87% were resolved, against 59% across all brands. That puts Star Games Casino 521st of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 88%.
Reviewers give Star Games Casino 3.6 out of 5 on average over 54 rated reviews, against 3.44 across all brands. 72% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 4.0 out of 5 across 3 sites. By that score, Star Games Casino ranks 758th of 4,286 rated casinos. Reviewers most often praise “Games” (41 reviews), “Bonuses” (30 reviews) and “Withdrawals” (14 reviews). The most common criticism concerns “Customer support” (18 reviews), “Withdrawals” (18 reviews) and “Bonuses” (7 reviews).
The countries players state most often are Germany (44%), Russia (11%) and Spain (6.7%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
