Casino profile

Slots.io Casino

Player complaints and reviews about Slots.io Casino, plus its operator (Slots.io Partners), licences and welcome offers.

slots.io

About

Slots.io Casino belongs to the Slots.io Partners affiliate programme. The site launched in 2019. It holds a licence from Estonian Tax and Customs Board. The interface is available in 5 languages, including English, German, Finnish, Estonian. One account currency is listed: Euros.

Slots.io Casino is listed in 3 markets: Germany, Finland and Estonia.

Markets

This brand is listed in 3 markets. Pick one to see what it offers there.

Player Intelligence

65 records

What players report about Slots.io Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

100% resolved, of those with a known outcome

Total reviews

Across all review sites

Player rating

3.4 / 5

AskGamblers 4.5 · Trustpilot 2.3

GEO markets

Countries stated on 18% of records

Slots.io Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Slots.io Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 2 complaints and 63 reviews about Slots.io Casino on 3 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 1 review.

Reviewers give Slots.io Casino 4.18 out of 5 on average over 63 rated reviews, against 3.44 across all brands. 89% of the ratings are four or five stars, and 11% are one or two. The review sites’ own scores average 3.4 out of 5 across 2 sites. By that score, Slots.io Casino ranks 1,737th of 4,286 rated casinos. Reviewers most often praise “Games” (44 reviews), “Website & app” (35 reviews) and “Bonuses” (18 reviews). The most common criticism concerns “Games” (12 reviews), “Bonuses” (7 reviews) and “Deposits & payment methods” (7 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Slots.io Casino: one market, one period, a payment method or a comparison with another brand.

What the assistant can do

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Point at a bar to read it

2020

Complaints count

Period	Value
2020	2

Block 02

Complaint categories

Account50%1
Responsible gambling50%1

Share of complaints by category.complaints

Block 03

Complaint status

Resolved100%2

Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Point at a bar to read it

202020212022202320242025

Reviews count

Period	Value
2020	39
2021	17
2022	1
2023	0
2024	3
2025	3

Block 05

Review stars

How the rated reviews split by star.

5 stars71%45
4 stars17%11
1 star11%7

Share of 63 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

Games71%44
Website & app56%35
Bonuses29%18
Deposits & payment methods29%18
Withdrawals26%16
Customer support24%15

Share of the 62 reviews that name at least one aspect.reviews

Criticised

Games19%12
Bonuses11%7
Deposits & payment methods11%7
Website & app9.7%6
Customer support6.5%4
Fairness & RTP4.8%3

Share of the 62 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it

4.62

4.15

202020212022202320242025

Rating history

Period	Value
2020	4.62
2021	4.15
2022	4
2023	0
2024	2
2025	1

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

Germany33%4
United Kingdom17%2
Belgium8.3%1
Estonia8.3%1
Finland8.3%1
France8.3%1
Poland8.3%1
United States8.3%1

Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
Year	Complaints	Resolved	Reviews	Average rating
2025	0	–	3	–
2024	0	–	3	–
2022	0	–	1	–
2021	0	–	17	–
2020	2	–	39	4.62

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
Site	Complaints	Reviews	Site’s score
AskGamblers	–	53	4.5 / 5
Trustpilot	–	9	2.3 / 5
Casino Guru	2	1	–

Block 11

Latest complaints and reviews

The newest records about Slots.io Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

ReviewDec 28, 2025
1.0 of 5 stars
United States · Trustpilot
ReviewFeb 9, 2025
1.0 of 5 stars
Belgium · Trustpilot
ReviewJan 12, 2025
1.0 of 5 stars
United Kingdom · Trustpilot
ComplaintNov 13, 2020
Account not closed on request
Resolved
Poland · Casino Guru
ComplaintSep 23, 2020
Self-exclusion
Resolved
Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.

Get All Data

Player ratings from AskGamblers, Trustpilot.

Questions about Slots.io Casino

Who owns Slots.io Casino?

Slots.io Casino is operated by Kopikas Entertainment OÜ and runs under the Slots.io Partners affiliate programme.

Is Slots.io Casino licensed?

Yes. Slots.io Casino holds a licence from Estonian Tax and Customs Board.

When was Slots.io Casino founded?

Slots.io Casino launched in 2019.

Which currencies does Slots.io Casino accept?

The one currency listed for Slots.io Casino is Euros. Its site is available in 5 languages: English, German, Finnish, Estonian and 1 more.

Which countries is Slots.io Casino available in?

Slots.io Casino is listed in 3 markets: Estonia, Finland, Germany.

What do players say about Slots.io Casino?

Players have filed 2 complaints and written 63 reviews about Slots.io Casino. Players rate Slots.io Casino 3.4 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Slots.io Casino?

Praised most: “Games”, “Website & app” and “Bonuses”. Criticised most: “Games”, “Bonuses” and “Deposits & payment methods”. 89% of the rated reviews give four or five stars, and 11% give one or two.

Screenshots

1 page

Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.

One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.