RoxyPalace.it complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about RoxyPalace.it, the way Player Intelligence PRO computes it.
Since 2008, players have posted 20 complaints and 47 reviews about RoxyPalace.it on 4 sites.
The problem players report most often is “Account closed”: 20% of the 15 complaints with a labelled problem. Next come “Bonus not credited” (13%) and “Withdrawal delay” (13%). Complaints about “Withdrawal” make up 35% of those with a topic, against 29% across all brands.
Of the 17 complaints with a known outcome, 59% were resolved, against 59% across all brands. That puts RoxyPalace.it 1,433rd of 1,917 casinos with at least 10 such complaints.
Reviewers give RoxyPalace.it 2.83 out of 5 on average over 47 rated reviews, against 3.44 across all brands. 49% of the ratings are four or five stars, and 51% are one or two. The review sites’ own scores average 3.55 out of 5 across 2 sites. By that score, RoxyPalace.it ranks 1,522nd of 4,286 rated casinos. Reviewers most often praise “Games” (13 reviews), “Customer support” (12 reviews) and “Withdrawals” (10 reviews). The most common criticism concerns “Withdrawals” (15 reviews), “Bonuses” (14 reviews) and “Customer support” (12 reviews).
The countries players state most often are United Kingdom (66%), Canada (11%) and Australia (4.3%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.
