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Casino profile

Rolla Casino

Player complaints and reviews about Rolla Casino, plus its operator (Rolla Casino Partners), licences and welcome offers.

rolla.com
Capture of the Rolla Casino website

About

Rolla Casino belongs to the Rolla Casino Partners affiliate programme. The site launched in 2025. The interface is in English. One account currency is listed: US dollars. We list one welcome offer.

Rolla Casino is listed in one market, United States.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

2,188 records

What players report about Rolla Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

22

33% resolved, of those with a known outcome

Total reviews

2,166

Across all review sites

Player rating

3.63 / 5

Trustpilot 4.5 · AskGamblers 2.1 · Tribuna 4.3

GEO markets

8

Countries stated on 98% of records

Rolla Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Rolla Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 22 complaints and 2,166 reviews about Rolla Casino on 6 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 2,046 reviews. Reviews are up 1,812% on the 12 months before (107). The average review rating rose from 2.05 to 4.42 out of 5 year on year.

The problem players report most often is “Documents rejected or requested again”: 29% of the 14 complaints with a labelled problem. Next come “Missing funds” (14%) and “Withdrawal delay” (14%). Complaints about “KYC / verification” make up 28% of those with a topic, against 5% across all brands.

Of the 15 complaints with a known outcome, 33% were resolved, against 59% across all brands. That puts Rolla Casino 1,802nd of 1,917 casinos with at least 10 such complaints.

Reviewers give Rolla Casino 4.29 out of 5 on average over 2,166 rated reviews, against 3.44 across all brands. 82% of the ratings are four or five stars, and 14% are one or two. The review sites’ own scores average 3.63 out of 5 across 3 sites. By that score, Rolla Casino ranks 1,410th of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (729 reviews), “Games” (701 reviews) and “Customer support” (182 reviews). The most common criticism concerns “Withdrawals” (193 reviews), “Customer support” (177 reviews) and “KYC / verification” (118 reviews).

The countries players state most often are United States (95%), Canada (4.2%) and Brazil (0.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Rolla Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the good selection of games and the fast verification process for cashing out winnings. Many found the experience enjoyable, especially with quick withdrawals and bonuses for new players.

Some players disliked the high minimum cash out requirement of $100 sweepstake coins. However, they appreciated the option to cash out to a gift card for as low as $10.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20192020202120222023202420252026
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Documents rejected or requested again29%4
  • Missing funds14%2
  • Withdrawal delay14%2
  • Account blocked7.1%1
  • Account closed7.1%1
  • Verification delay7.1%1
  • Wrong calculation7.1%1
  • Withdrawal limits7.1%1
  • Other problems7.1%1
Share of the 14 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • KYC / verification28%5
  • Payments & refunds28%5
  • Withdrawal22%4
  • Account11%2
  • Other5.6%1
  • Technical5.6%1
Share of complaints with a category. 4 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Unresolved45%10
  • Closed without an outcome27%6
  • Resolved23%5
  • Open4.5%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Rolla Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Rolla Casino against the market
MeasureRolla CasinoAll brands
Complaints resolved33%59%
Average review rating4.293.44
Complaints per 100 reviews126.4
Share of “KYC / verification” complaints28%5%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars74%1,604
  • 4 stars8.1%175
  • 3 stars3.4%74
  • 2 stars2%44
  • 1 star12%269
Share of 2,166 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals45%729
  • Games43%701
  • Customer support11%182
  • Bonuses11%178
  • Website & app9.3%151
  • Fairness & RTP6.3%103
Share of the 1,631 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals12%193
  • Customer support11%177
  • KYC / verification7.2%118
  • Fairness & RTP5%81
  • Trust & licence3.4%55
  • Bonuses3.2%53
Share of the 1,631 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States95%2,046
  • Canada4.2%91
  • Brazil0.1%3
  • Trinidad & Tobago0.1%2
  • Germany0%1
  • United Kingdom0%1
  • New Zealand0%1
  • South Africa0%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20265–2,0104.47
20256–1442.08
20200–1–
20193–11–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–2,1444.5 / 5
AskGamblers9122.1 / 5
Tribuna–104.3 / 5
LCB6––
Casinomeister4––
CasinoReviews3––

Block 13

Latest complaints and reviews

The newest records about Rolla Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Complaint

    Payments & refunds

    Resolved
  • Complaint

    Payments & refunds

    Open
  • Complaint

    Wrong calculation

    Unresolved

163 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers, Tribuna.

Questions about Rolla Casino

Who owns Rolla Casino?

Rolla Casino is operated by MW SERVICES LIMITED and runs under the Rolla Casino Partners affiliate programme.

When was Rolla Casino founded?

Rolla Casino launched in 2025.

Which currencies does Rolla Casino accept?

The one currency listed for Rolla Casino is US dollars. Its site is available in one language: English.

What welcome bonuses does Rolla Casino offer?

One welcome offer is listed for Rolla Casino. The first on the list is “Rolla Casino Bonus: 2000000 Gold Coins + 40 Sweeps Coins”.

Which countries is Rolla Casino available in?

Rolla Casino is listed in 1 market: United States.

What do players say about Rolla Casino?

Players have filed 22 complaints and written 2,166 reviews about Rolla Casino. Players rate Rolla Casino 3.63 out of 5 on average across the 3 sites that publish one.

What do players complain about most at Rolla Casino?

“Documents rejected or requested again” – 29% of the 14 complaints about Rolla Casino with a labelled problem. Followed by “Missing funds” (14%) and “Withdrawal delay” (14%).

Do players report withdrawal problems at Rolla Casino?

Withdrawals are the topic of 4 complaints about Rolla Casino: 22% of the 18 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them).

Does Rolla Casino resolve player complaints?

33% of the 15 complaints about Rolla Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Rolla Casino is 1,802nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about Rolla Casino?

Praised most: “Withdrawals”, “Games” and “Customer support”. Criticised most: “Withdrawals”, “Customer support” and “KYC / verification”. 82% of the rated reviews give four or five stars, and 14% give one or two.

How many complaints has Rolla Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 6 complaints about Rolla Casino.

Where do Rolla Casino’s players come from?

The countries named most often in complaints and reviews about Rolla Casino are United States (95%), Canada (4.2%) and Brazil (0.1%).