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Casino profile

RichSweeps Casino

Player complaints and reviews about RichSweeps Casino, plus its operator (RichSweeps Partners), licences and welcome offers.

richsweeps.com
Capture of the RichSweeps Casino website

About

RichSweeps Casino belongs to the RichSweeps Partners affiliate programme. The site launched in 2025. The interface is in English. One account currency is listed: US dollars. We list 2 welcome offers.

RichSweeps Casino is listed in one market, United States.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

1,267 records

What players report about RichSweeps Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

9

13% resolved, of those with a known outcome

Total reviews

1,258

Across all review sites

Player rating

2.25 / 5

Trustpilot 4.0 · AskGamblers 0.5

GEO markets

2

Countries stated on 99% of records

RichSweeps Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about RichSweeps Casino, the way Player Intelligence PRO computes it.

Since 2025, players have posted 9 complaints and 1,258 reviews about RichSweeps Casino on 3 sites. In the 12 months to November 5, 2026, they filed 7 complaints and posted 669 reviews. Reviews are up 14% on the 12 months before (589). The average review rating fell from 4.48 to 3.75 out of 5 year on year.

Reviewers give RichSweeps Casino 4.09 out of 5 on average over 1,258 rated reviews, against 3.44 across all brands. 76% of the ratings are four or five stars, and 22% are one or two. The review sites’ own scores average 2.25 out of 5 across 2 sites. By that score, RichSweeps Casino ranks 3,475th of 4,287 rated casinos. Reviewers most often praise “Customer support” (719 reviews), “Withdrawals” (626 reviews) and “Games” (343 reviews). The most common criticism concerns “Withdrawals” (221 reviews), “Customer support” (148 reviews) and “Trust & licence” (78 reviews).

The countries players state most often are United States (100%) and Cuba (0.1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,908 brands Player Intelligence tracks.

Ask the AI analyst about RichSweeps Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciated the great layout and smooth performance of the games. The presence of live support was also noted positively, although its effectiveness was questioned.

Players were frustrated with the delayed redemption process, particularly for amounts over $500. Additionally, the lack of response from customer support regarding failed redemptions contributed to a negative experience.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20252026
Complaints count

Block 02

Complaint categories

  • Withdrawal78%7
  • KYC / verification11%1
  • Responsible gambling11%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Unresolved78%7
  • Open11%1
  • Resolved11%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars74%935
  • 4 stars1.7%22
  • 3 stars1.9%24
  • 2 stars2.6%33
  • 1 star19%244
Share of 1,258 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Customer support60%719
  • Withdrawals52%626
  • Games28%343
  • Bonuses16%198
  • KYC / verification9.9%119
  • Website & app5.9%71
Share of the 1,208 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals18%221
  • Customer support12%148
  • Trust & licence6.5%78
  • KYC / verification4.5%54
  • Fairness & RTP3.6%44
  • Bonuses3.1%37
Share of the 1,208 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
20252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United States100%1,255
  • Cuba0.1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–5343.68
20253–7244.39

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1,2564.0 / 5
AskGamblers820.5 / 5
Casinomeister1––

Block 11

Latest complaints and reviews

The newest records about RichSweeps Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    5.0 of 5 stars

    United States · Trustpilot

  • Review

    1.0 of 5 stars

    United States · Trustpilot

  • Complaint

    KYC / verification

    Unresolved
  • Complaint

    Withdrawal delay

    Resolved
  • Complaint

    Withdrawal delay

    Unresolved

32 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about RichSweeps Casino

Who owns RichSweeps Casino?

RichSweeps Casino is operated by WW Funcrafters JWA LLC and runs under the RichSweeps Partners affiliate programme.

When was RichSweeps Casino founded?

RichSweeps Casino launched in 2025.

Which currencies does RichSweeps Casino accept?

The one currency listed for RichSweeps Casino is US dollars. Its site is available in one language: English.

What welcome bonuses does RichSweeps Casino offer?

2 welcome offers are listed for RichSweeps Casino. The first on the list is “RichSweeps Casino Bonus: 20000 Gold Coins + 20 Free Sweep Coins”.

Which countries is RichSweeps Casino available in?

RichSweeps Casino is listed in 1 market: United States.

What do players say about RichSweeps Casino?

Players have filed 9 complaints and written 1,258 reviews about RichSweeps Casino. Players rate RichSweeps Casino 2.25 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about RichSweeps Casino?

Praised most: “Customer support”, “Withdrawals” and “Games”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 76% of the rated reviews give four or five stars, and 22% give one or two.

How many complaints has RichSweeps Casino received in the last 12 months?

In the 12 months to November 5, 2026, players filed 7 complaints about RichSweeps Casino.

Where do RichSweeps Casino’s players come from?

The countries named most often in complaints and reviews about RichSweeps Casino are United States (100%) and Cuba (0.1%).