igamingcpo.com

ClosedThis site is no longer operating – the profile is kept for reference.

Casino profile

Rich Casino

Player complaints and reviews about Rich Casino, plus its operator (Revenue Giants), licences and welcome offers.

richcasino.com

About

Rich Casino belongs to the Revenue Giants affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 1999.

Player Intelligence

180 records

What players report about Rich Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

174

87% resolved, of those with a known outcome

Total reviews

6

Across all review sites

Player rating

4.7 / 5

casino.ru 4.7

GEO markets

19

Countries stated on 47% of records

Rich Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Rich Casino, the way Player Intelligence PRO computes it.

Since 2010, players have posted 174 complaints and 6 reviews about Rich Casino on 6 sites.

The problem players report most often is “Withdrawal delay”: 31% of the 160 complaints with a labelled problem. Next come “Withdrawal refused” (21%) and “Account blocked” (13%). Complaints about “Withdrawal” make up 56% of those with a topic, against 29% across all brands.

Of the 174 complaints with a known outcome, 87% were resolved, against 59% across all brands. That puts Rich Casino 520th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 93%.

The review sites’ own scores average 4.7 out of 5 on one site. By that score, Rich Casino ranks 72nd of 4,286 rated casinos.

The countries players state most often are Australia (23%), South Africa (19%) and Canada (15%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Rich Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20102011201220132014201520162017201820192020202120222023
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay31%49
  • Withdrawal refused21%33
  • Account blocked13%21
  • Verification delay8.1%13
  • Account closed3.8%6
  • Missing funds3.8%6
  • Withdrawal limits3.8%6
  • Bonus winnings confiscated3.1%5
  • Other problems13%21
Share of the 160 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal56%98
  • Account17%29
  • KYC / verification13%22
  • Bonus5.7%10
  • Payments & refunds4.6%8
  • Other1.7%3
  • Deposit1.1%2
  • Responsible gambling0.6%1
  • Technical0.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved87%152
  • Unresolved13%22
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Rich Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Rich Casino against the market
MeasureRich CasinoAll brands
Complaints resolved87%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints56%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20152016201720182019202020212022
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20152016201720182019202020212022
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Australia23%19
  • South Africa19%16
  • Canada15%13
  • Portugal8.3%7
  • Germany4.8%4
  • Japan4.8%4
  • United States4.8%4
  • Switzerland3.6%3
  • Spain2.4%2
  • Finland2.4%2
  • Other countries12%10
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20236–0–
20222282%2–
20212391%2–
202032100%0–
20193190%0–
20181782%0–
20172090%0–
20161794%0–
20152–2–
20142–0–
20102–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers103––
Casino Guru513–
CasinoReviews18––
Casinomeister2––
latestcasinobonuses.bet–2–
casino.ru–14.7 / 5

Block 11

Latest complaints and reviews

The newest records about Rich Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Bonus winnings confiscated

    Unresolved

    Australia · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Australia · Casino Guru

  • Complaint

    Account blocked

    Unresolved

    Germany · Casino Guru

  • Review

    1.0 of 5 stars

    Canada · Casino Guru

  • Review

    1.0 of 5 stars

    Australia · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru.

Questions about Rich Casino

Who owns Rich Casino?

Rich Casino is operated by Blacknote Entertainment Group Limited Casinos and runs under the Revenue Giants affiliate programme.

When was Rich Casino founded?

Rich Casino launched in 1999. The site has since closed; its profile is kept for reference.

What do players say about Rich Casino?

Players have filed 174 complaints and written 6 reviews about Rich Casino. Players rate Rich Casino 4.7 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Rich Casino?

“Withdrawal delay” – 31% of the 160 complaints about Rich Casino with a labelled problem. Followed by “Withdrawal refused” (21%) and “Account blocked” (13%).

Do players report withdrawal problems at Rich Casino?

Withdrawals are the topic of 98 complaints about Rich Casino: 56% of the 174 with a topic. The most common withdrawal problem is “Withdrawal delay” (50% of them). Of the withdrawal complaints with a known outcome, 93% were resolved.

Does Rich Casino resolve player complaints?

87% of the 174 complaints about Rich Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Rich Casino is 520th. Open complaints and complaints closed without an outcome are left out.

Where do Rich Casino’s players come from?

The countries named most often in complaints and reviews about Rich Casino are Australia (23%), South Africa (19%) and Canada (15%).