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ClosedThis site is no longer operating – the profile is kept for reference.

Casino profile

Ra Casino

Player complaints and reviews about Ra Casino, plus its operator (Purple Bay Affiliates), licences and welcome offers.

racasino.com

About

Ra Casino belongs to the Purple Bay Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2023. It holds a licence from Curacao Gaming Control Board.

Player Intelligence

204 records

What players report about Ra Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

8

67% resolved, of those with a known outcome

Total reviews

196

Across all review sites

Player rating

4.2 / 5

casino.ru 4.7 · Trustpilot 3.7

GEO markets

6

Countries stated on 3.4% of records

Ra Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Ra Casino, the way Player Intelligence PRO computes it.

Since 2019, players have posted 8 complaints and 196 reviews about Ra Casino on 4 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 19 reviews. Reviews are down 57% on the 12 months before (44).

Reviewers give Ra Casino 4.87 out of 5 on average over 187 rated reviews, against 3.44 across all brands. 98% of the ratings are four or five stars, and 1.1% are one or two. The review sites’ own scores average 4.2 out of 5 across 2 sites. By that score, Ra Casino ranks 538th of 4,286 rated casinos. Reviewers most often praise “Bonuses” (60 reviews), “Games” (51 reviews) and “Withdrawals” (42 reviews). The most common criticism concerns “Fairness & RTP” (24 reviews), “Games” (20 reviews) and “Bonuses” (10 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Ra Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202420252026
Complaints count

Block 02

Complaint categories

  • Withdrawal38%3
  • Account25%2
  • Deposit13%1
  • KYC / verification13%1
  • Responsible gambling13%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved50%4
  • Open25%2
  • Unresolved25%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20192020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars90%169
  • 4 stars8%15
  • 3 stars0.5%1
  • 1 star1.1%2
Share of 187 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Bonuses34%60
  • Games29%51
  • Withdrawals24%42
  • Fairness & RTP17%30
  • Website & app12%21
  • Trust & licence11%19
Share of the 175 reviews that name at least one aspect.reviews

Criticised

  • Fairness & RTP14%24
  • Games11%20
  • Bonuses5.7%10
  • Trust & licence3.4%6
  • Website & app2.3%4
  • Customer support2.3%4
Share of the 175 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20192020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Sweden29%2
  • Canada14%1
  • Germany14%1
  • Spain14%1
  • United Kingdom14%1
  • Russia14%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20262–19–
20251–364.81
20245–494.96
20230–435.0
20220–394.91
20210–6–
20200–2–
20190–2–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
casino.ru–1954.7 / 5
Casino Guru5––
forum-casino.com3––
Trustpilot–13.7 / 5

Block 11

Latest complaints and reviews

The newest records about Ra Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from casino.ru, Trustpilot.

Questions about Ra Casino

Who owns Ra Casino?

Ra Casino is operated by Purple Bay B.V. and runs under the Purple Bay Affiliates affiliate programme.

Is Ra Casino licensed?

Yes. Ra Casino holds a licence from Curacao Gaming Control Board.

When was Ra Casino founded?

Ra Casino launched in 2023. The site has since closed; its profile is kept for reference.

What do players say about Ra Casino?

Players have filed 8 complaints and written 196 reviews about Ra Casino. Players rate Ra Casino 4.2 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Ra Casino?

Praised most: “Bonuses”, “Games” and “Withdrawals”. Criticised most: “Fairness & RTP”, “Games” and “Bonuses”. 98% of the rated reviews give four or five stars, and 1.1% give one or two.

How many complaints has Ra Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 2 complaints about Ra Casino.