100% up to £100 at PlayUK Casino
- Bonus
- 100%
- Max bonus
- £100
- Min deposit
- £10
- Wagering
- 10xb
Wagering applies to the bonus amount.
Casino profile
PlayUK Casino
Player complaints and reviews about PlayUK Casino, plus its operator (Venture Affiliates), licences and welcome offers.
playuk.com
Profile
- Website
- playuk.com
- Established
- 2018
- Operator
- Venture Affiliatesaffiliate programme
- Company
- Grace Media Limited
- Languages
- English
- Currencies
- British pounds sterling
About
PlayUK Casino belongs to the Venture Affiliates affiliate programme. The site launched in 2018. It holds licences from Gibraltar Regulatory Authority, UK Gambling Commission. The interface is in English. One account currency is listed: British pounds sterling. We list 2 welcome offers.
PlayUK Casino is listed in one market, United Kingdom. On the PlayUK Casino site for United Kingdom, we found 6 promotions. In United Kingdom, PlayUK Casino accepts 9 payment methods, among them Apple Pay, Neosurf, Neteller and PayPal.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
2 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
PlayUK Casino Bonus: 100% up to £50
- Bonus
- 100%
- Max bonus
- £50
- Min deposit
- £10
- Wagering
- 10xb
Wagering applies to the bonus amount.
Promotions
6 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
100% up to £100 + Free Spins
Make your first deposit today
Choose Your Rewards
The Rewards Programme Where the More You Play, The More Rewards You Get to Choose!
Epic August Action
Up to 315 Free Spins + £750
Midweek wheel of prizes
Free Spins Hoopla. Deposit code: WED500
Mystery Box
Unbox up to 100 Free Spins! Use code MBOX
Weekend Wheel Of Spins
New Free Spins Games Added - Use Code WKND500
Payment methods
9 entries
Read from the casino's own pages. Terms change without notice – check them on the operator's site.
| method | currency | category | provider | min | max |
|---|---|---|---|---|---|
| Currency not stated on the page | |||||
| Apple Pay | – | E-wallet | – | – | – |
| Neosurf | – | Voucher | – | – | – |
| Neteller | – | E-wallet | – | – | – |
| PayPal | – | E-wallet | – | – | – |
| Paysafecard | – | Voucher | – | – | – |
| PayViaPhone | – | E-wallet | – | – | – |
| Payz | – | E-wallet | – | – | – |
| Skrill | – | E-wallet | – | – | – |
| Visa | – | Card | – | – | – |
Currency not stated on the page
Apple Pay
E-wallet
–
Neosurf
Voucher
–
Neteller
E-wallet
–
PayPal
E-wallet
–
Paysafecard
Voucher
–
PayViaPhone
E-wallet
–
Payz
E-wallet
–
Skrill
E-wallet
–
Visa
Card
–
Sign-up requirements
2 fields
Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.
Sign in
- Password
Player Intelligence
38 records
What players report about PlayUK Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
3
67% resolved, of those with a known outcome
Total reviews
35
Across all review sites
Player rating
1.5 / 5
Trustpilot 1.5
GEO markets
2
Countries stated on 92% of records
PlayUK Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about PlayUK Casino, the way Player Intelligence PRO computes it.
Since 2019, players have posted 3 complaints and 35 reviews about PlayUK Casino on 3 sites. In the 12 months to November 5, 2026, they filed no complaints and posted 6 reviews.
Reviewers give PlayUK Casino 1.57 out of 5 on average over 35 rated reviews, against 3.44 across all brands. 11% of the ratings are four or five stars, and 83% are one or two. The review sites’ own scores average 1.5 out of 5 on one site. By that score, PlayUK Casino ranks 4,025th of 4,286 rated casinos. The most common criticism concerns “Withdrawals” (16 reviews), “Customer support” (12 reviews) and “Trust & licence” (9 reviews).
The countries players state most often are United Kingdom (97%) and United States (2.9%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 5, 2026. “All brands” covers the 11,915 brands Player Intelligence tracks.
Ask the AI analyst about PlayUK Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2
20202021
| Period | Value |
|---|---|
| 2020 | 1 |
| 2021 | 2 |
Block 02
Complaint categories
- Withdrawal67%2
- KYC / verification33%1
Block 03
Complaint status
- Resolved67%2
- Unresolved33%1
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
8
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 1 |
| 2020 | 3 |
| 2021 | 7 |
| 2022 | 5 |
| 2023 | 8 |
| 2024 | 5 |
| 2025 | 0 |
| 2026 | 6 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars11%4
- 3 stars5.7%2
- 1 star83%29
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Withdrawals12%4
- KYC / verification6.1%2
- Website & app3%1
- Customer support3%1
Criticised
- Withdrawals48%16
- Customer support36%12
- Trust & licence27%9
- Bonuses21%7
- Fairness & RTP21%7
- KYC / verification15%5
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
1
1.29
1.8
2
2.2
1
20192020202120222023202420252026
| Period | Value |
|---|---|
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1.29 |
| 2022 | 1.8 |
| 2023 | 2 |
| 2024 | 2.2 |
| 2025 | 0 |
| 2026 | 1 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United Kingdom97%34
- United States2.9%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 0 | – | 6 | – |
| 2024 | 0 | – | 5 | – |
| 2023 | 0 | – | 8 | – |
| 2022 | 0 | – | 5 | – |
| 2021 | 2 | – | 7 | – |
| 2020 | 1 | – | 3 | – |
| 2019 | 0 | – | 1 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 35 | 1.5 / 5 |
| CasinoReviews | 2 | – | – |
| AskGamblers | 1 | – | – |
Block 11
Latest complaints and reviews
The newest records about PlayUK Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Review
1.0 of 5 stars
United Kingdom · Trustpilot
- Complaint
Withdrawal delay
Resolved - Complaint
Withdrawal refused
Unresolved
1 player record in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about PlayUK Casino
Who owns PlayUK Casino?
PlayUK Casino is operated by Grace Media Limited and runs under the Venture Affiliates affiliate programme.
Is PlayUK Casino licensed?
Yes. PlayUK Casino holds 2 licences: Gibraltar Regulatory Authority, UK Gambling Commission.
When was PlayUK Casino founded?
PlayUK Casino launched in 2018.
Which currencies does PlayUK Casino accept?
The one currency listed for PlayUK Casino is British pounds sterling. Its site is available in one language: English.
What welcome bonuses does PlayUK Casino offer?
2 welcome offers are listed for PlayUK Casino. The first on the list is “100% up to £100 at PlayUK Casino”, with a 10× wagering requirement.
Which countries is PlayUK Casino available in?
PlayUK Casino is listed in 1 market: United Kingdom.
Which payment methods does PlayUK Casino accept in United Kingdom?
The PlayUK Casino cashier for United Kingdom lists 9 payment methods: Apple Pay, Neosurf, Neteller, PayPal, Paysafecard, PayViaPhone and 3 more.
What bonuses and promotions does PlayUK Casino run in United Kingdom?
We read 6 live offers for United Kingdom on the PlayUK Casino site itself.
What do players say about PlayUK Casino?
Players have filed 3 complaints and written 35 reviews about PlayUK Casino. Players rate PlayUK Casino 1.5 out of 5 on average on the 1 site that publishes a rating.
What do players like and dislike about PlayUK Casino?
Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 11% of the rated reviews give four or five stars, and 83% give one or two.
Where do PlayUK Casino’s players come from?
The countries named most often in complaints and reviews about PlayUK Casino are United Kingdom (97%) and United States (2.9%).
Screenshots
4 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
Similar casinos
Casinos that share a market, a licence or an operator with PlayUK Casino, and ones players rate about the same.
Other casinos in United Kingdom
Casinos under the same licences
Other brands of Venture Affiliates
Rated alike by players
Casinos whose player rating is closest to that of PlayUK Casino.
