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PlanetSportbet Casino

Player complaints and reviews about PlanetSportbet Casino, plus its operator (Planet Sport Bet), licences and welcome offers.

planetsportbet.com
Capture of the PlanetSportbet Casino website

About

PlanetSportbet Casino belongs to the Planet Sport Bet affiliate programme. The site launched in 2021. It holds a licence from UK Gambling Commission. The interface is in English. 2 account currencies are listed: Euros, British pounds sterling. We list one welcome offer.

PlanetSportbet Casino is listed in one market, United Kingdom. The registration form for United Kingdom has 4 fields, including e-mail and password.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

1 offer

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Sign-up requirements

8 fields

Read straight off the casino’s own registration form in this market. Regulators differ, so the same brand asks a German player for less than a Brazilian one.

Registration

  1. E-mail
  2. Password
  3. E-mail
  4. Password

Sign in

  1. E-mail
  2. Password
  3. E-mail
  4. Password

Player Intelligence

100 records

What players report about PlanetSportbet Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

2

100% resolved, of those with a known outcome

Total reviews

98

Across all review sites

Player rating

1.6 / 5

Trustpilot 1.6

GEO markets

2

Countries stated on 100% of records

PlanetSportbet Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about PlanetSportbet Casino, the way Player Intelligence PRO computes it.

Since 2023, players have posted 2 complaints and 98 reviews about PlanetSportbet Casino on 2 sites. In the 12 months to November 4, 2026, they filed no complaints and posted 41 reviews. Reviews are up 105% on the 12 months before (20). The average review rating fell from 1.6 to 1.41 out of 5 year on year.

Reviewers give PlanetSportbet Casino 1.68 out of 5 on average over 98 rated reviews, against 3.44 across all brands. 16% of the ratings are four or five stars, and 83% are one or two. The review sites’ own scores average 1.6 out of 5 on one site. By that score, PlanetSportbet Casino ranks 3,981st of 4,286 rated casinos. Reviewers most often praise “Withdrawals” (15 reviews). The most common criticism concerns “Withdrawals” (36 reviews), “Customer support” (34 reviews) and “Account” (33 reviews).

The countries players state most often are United Kingdom (99%) and Romania (1%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about PlanetSportbet Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20232024
Complaints count

Block 02

Complaint categories

  • Technical100%2
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved100%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars14%14
  • 4 stars2%2
  • 3 stars1%1
  • 2 stars3.1%3
  • 1 star80%78
Share of 98 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Withdrawals16%15
  • Games3.3%3
  • KYC / verification3.3%3
  • Customer support3.3%3
  • Bonuses2.2%2
  • Deposits & payment methods2.2%2
Share of the 92 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals39%36
  • Customer support37%34
  • Account36%33
  • Trust & licence27%25
  • Fairness & RTP18%17
  • Bonuses17%16
Share of the 92 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom99%99
  • Romania1%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20260–331.39
20250–251.64
20241–231.43
20231–17–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–981.6 / 5
Casino Guru2––

Block 11

Latest complaints and reviews

The newest records about PlanetSportbet Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Review

    1.0 of 5 stars

    United Kingdom · Trustpilot

  • Complaint

    Game malfunction

    Resolved

    United Kingdom · Casino Guru

  • Complaint

    Game malfunction

    Resolved

    United Kingdom · Casino Guru

4 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot.

Questions about PlanetSportbet Casino

Who owns PlanetSportbet Casino?

PlanetSportbet Casino is operated by Playbook Gaming Limited and runs under the Planet Sport Bet affiliate programme.

Is PlanetSportbet Casino licensed?

Yes. PlanetSportbet Casino holds a licence from UK Gambling Commission.

When was PlanetSportbet Casino founded?

PlanetSportbet Casino launched in 2021.

Which currencies does PlanetSportbet Casino accept?

Currencies listed for PlanetSportbet Casino: Euros, British pounds sterling. Its site is available in one language: English.

What welcome bonuses does PlanetSportbet Casino offer?

One welcome offer is listed for PlanetSportbet Casino. The first on the list is “Bet £5 Get 100 Free Spins at PlanetSportbet Casino”.

Which countries is PlanetSportbet Casino available in?

PlanetSportbet Casino is listed in 1 market: United Kingdom.

What does PlanetSportbet Casino ask for at registration in United Kingdom?

The PlanetSportbet Casino registration form for United Kingdom has 4 fields, including e-mail, password.

What do players say about PlanetSportbet Casino?

Players have filed 2 complaints and written 98 reviews about PlanetSportbet Casino. Players rate PlanetSportbet Casino 1.6 out of 5 on average on the 1 site that publishes a rating.

What do players like and dislike about PlanetSportbet Casino?

Praised most: “Withdrawals”. Criticised most: “Withdrawals”, “Customer support” and “Account”. 16% of the rated reviews give four or five stars, and 83% give one or two.

Where do PlanetSportbet Casino’s players come from?

The countries named most often in complaints and reviews about PlanetSportbet Casino are United Kingdom (99%) and Romania (1%).