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ClosedThis site is no longer operating – the profile is kept for reference.

Casino profile

OctoCasino

Player complaints and reviews about OctoCasino, plus its operator (Chilli Partners), licences and welcome offers.

octocasino.com
Capture of the OctoCasino website

About

OctoCasino belongs to the Chilli Partners affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2021. It holds a licence from Malta Gaming Authority. The interface is available in 2 languages: English, German. 8 account currencies are listed, including Euros, US dollars, Russian rubles, Canadian dollars. We list 4 welcome offers.

Welcome bonuses

4 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

26 records

What players report about OctoCasino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

17

82% resolved, of those with a known outcome

Total reviews

9

Across all review sites

Player rating

3.0 / 5

AskGamblers 3.0

GEO markets

8

Countries stated on 85% of records

OctoCasino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about OctoCasino, the way Player Intelligence PRO computes it.

Since 2021, players have posted 17 complaints and 9 reviews about OctoCasino on 2 sites. In the 12 months to November 4, 2026, they filed no complaints and posted no reviews.

The problem players report most often is “Account closed”: 31% of the 16 complaints with a labelled problem. Next come “Account blocked” (13%) and “Bonus winnings confiscated” (13%). Complaints about “Account” make up 41% of those with a topic, against 15% across all brands.

Of the 17 complaints with a known outcome, 82% were resolved, against 59% across all brands. That puts OctoCasino 724th of 1,917 casinos with at least 10 such complaints.

The review sites’ own scores average 3.0 out of 5 on one site. By that score, OctoCasino ranks 2,421st of 4,286 rated casinos.

The countries players state most often are Germany (32%), Netherlands (18%) and Canada (14%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about OctoCasino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20212022202320242025
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Account closed31%5
  • Account blocked13%2
  • Bonus winnings confiscated13%2
  • Bonus not credited6.3%1
  • Deposit not credited6.3%1
  • Documents rejected or requested again6.3%1
  • Source of funds checks6.3%1
  • Self-exclusion6.3%1
  • Other problems13%2
Share of the 16 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Account41%7
  • Bonus18%3
  • Withdrawal18%3
  • KYC / verification12%2
  • Deposit5.9%1
  • Responsible gambling5.9%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved82%14
  • Unresolved18%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

OctoCasino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

OctoCasino against the market
MeasureOctoCasinoAll brands
Complaints resolved82%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Account” complaints41%15%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2022202320242025
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2022202320242025
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Germany32%7
  • Netherlands18%4
  • Canada14%3
  • Ireland14%3
  • Austria9.1%2
  • Finland4.5%1
  • United Kingdom4.5%1
  • Kuwait4.5%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20253–1–
20244–1–
20234–2–
20224–5–
20212–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru166–
AskGamblers133.0 / 5

Block 11

Latest complaints and reviews

The newest records about OctoCasino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Source of funds checks

    Resolved

    Canada · Casino Guru

  • Review

    5.0 of 5 stars

    Austria · Casino Guru

  • Complaint

    Account closed

    Resolved

    Ireland · Casino Guru

  • Complaint

    Account closed

    Resolved

    Ireland · Casino Guru

  • Review

    5.0 of 5 stars

    Germany · Casino Guru

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about OctoCasino

Who owns OctoCasino?

OctoCasino is operated by N1 Interactive Ltd. Casinos and runs under the Chilli Partners affiliate programme.

Is OctoCasino licensed?

Yes. OctoCasino holds a licence from Malta Gaming Authority.

When was OctoCasino founded?

OctoCasino launched in 2021. The site has since closed; its profile is kept for reference.

Which currencies does OctoCasino accept?

Currencies listed for OctoCasino: Euros, US dollars, Russian rubles, Canadian dollars, Polish zlotys, Norwegian kroner, New Zealand dollars, Japanese yen. Its site is available in 2 languages: English, German.

What welcome bonuses does OctoCasino offer?

4 welcome offers are listed for OctoCasino. The first on the list is “100% up to €150 + 150 Free Spins, 1st Deposit Welcome Bonus at OctoCasino”, with a 40× wagering requirement.

What do players say about OctoCasino?

Players have filed 17 complaints and written 9 reviews about OctoCasino. Players rate OctoCasino 3.0 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at OctoCasino?

“Account closed” – 31% of the 16 complaints about OctoCasino with a labelled problem. Followed by “Account blocked” (13%) and “Bonus winnings confiscated” (13%).

Do players report withdrawal problems at OctoCasino?

Withdrawals are the topic of 3 complaints about OctoCasino: 18% of the 17 with a topic. The most common withdrawal problem is “Withdrawal delay” (33% of them).

Does OctoCasino resolve player complaints?

82% of the 17 complaints about OctoCasino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, OctoCasino is 724th. Open complaints and complaints closed without an outcome are left out.

How many complaints has OctoCasino received in the last 12 months?

In the 12 months to November 4, 2026, players filed no complaints about OctoCasino.

Where do OctoCasino’s players come from?

The countries named most often in complaints and reviews about OctoCasino are Germany (32%), Netherlands (18%) and Canada (14%).