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Casino profile
Moonspin Casino
Player complaints and reviews about Moonspin Casino, plus its operator (MoonSpins Partners), licences and welcome offers.
moonspin.us
Profile
- Website
- moonspin.us
- Established
- 2025
- Operator
- MoonSpins Partnersaffiliate programme
- Company
- Solar Bloom LLC
- Licences
- Unknown
- Languages
- English
- Spanish
- Currencies
- US dollars
About
Moonspin Casino belongs to the MoonSpins Partners affiliate programme. The site launched in 2025. The interface is available in 2 languages: English, Spanish. One account currency is listed: US dollars. We list 3 welcome offers.
Moonspin Casino is listed in one market, United States.
Markets
This brand is listed in 1 market. Pick one to see what it offers there.
Welcome bonuses
3 offers
Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.
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Player Intelligence
1,010 records
What players report about Moonspin Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.
Total complaints
2
0% resolved, of those with a known outcome
Total reviews
1,008
Across all review sites
Player rating
3.3 / 5
Trustpilot 3.3
GEO markets
4
Countries stated on 100% of records
Moonspin Casino complaints and reviews in figures
Every figure below is computed from the complaints and reviews collected about Moonspin Casino, the way Player Intelligence PRO computes it.
Since 2024, players have posted 2 complaints and 1,008 reviews about Moonspin Casino on 2 sites. In the 12 months to November 4, 2026, they filed 2 complaints and posted 756 reviews. Reviews are up 205% on the 12 months before (248). The average review rating fell from 3.6 to 3.08 out of 5 year on year.
Reviewers give Moonspin Casino 3.2 out of 5 on average over 1,008 rated reviews, against 3.44 across all brands. 54% of the ratings are four or five stars, and 40% are one or two. The review sites’ own scores average 3.3 out of 5 on one site. By that score, Moonspin Casino ranks 1,891st of 4,286 rated casinos. Reviewers most often praise “Games” (312 reviews), “Withdrawals” (266 reviews) and “Bonuses” (164 reviews). The most common criticism concerns “Withdrawals” (412 reviews), “Customer support” (241 reviews) and “Trust & licence” (202 reviews).
The countries players state most often are United States (100%), Philippines (0.2%) and Germany (0.1%).
Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.
Ask the AI analyst about Moonspin Casino: one market, one period, a payment method or a comparison with another brand.
Block 01
Complaints count
Complaints filed per year or month, across every complaint site.
Point at a bar to read it
2
2026
| Period | Value |
|---|---|
| 2026 | 2 |
Block 02
Complaint categories
- Withdrawal100%2
Block 03
Complaint status
- Unresolved100%2
Block 04
Reviews count
Player reviews posted per year or month, across every review site.
Point at a bar to read it
562
202420252026
| Period | Value |
|---|---|
| 2024 | 4 |
| 2025 | 562 |
| 2026 | 442 |
Block 05
Review stars
How the rated reviews split by star.
- 5 stars43%430
- 4 stars11%114
- 3 stars5.6%56
- 2 stars3.9%39
- 1 star37%369
Block 06
What reviewers praise and criticise
The aspects reviews name either way: one review can praise one thing and criticise another.
Praised
- Games33%312
- Withdrawals28%266
- Bonuses17%164
- Customer support12%114
- Website & app8.3%78
- Trust & licence4.7%44
Criticised
- Withdrawals44%412
- Customer support26%241
- Trust & licence21%202
- Account19%178
- Bonuses7.1%67
- Fairness & RTP4.5%42
Block 07
Rating history
The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.
Point at a bar to read it
1
4.08
2.09
202420252026
| Period | Value |
|---|---|
| 2024 | 1 |
| 2025 | 4.08 |
| 2026 | 2.09 |
Block 08
Stats by GEO
The ten countries players most often state, complaints and reviews together.
- United States100%1,004
- Philippines0.2%2
- Germany0.1%1
- United Kingdom0.1%1
Block 09
Year by year
Complaints, their outcomes and reviews per calendar year.
| Year | Complaints | Resolved | Reviews | Average rating |
|---|---|---|---|---|
| 2026 | 2 | – | 442 | 2.09 |
| 2025 | 0 | – | 562 | 4.08 |
| 2024 | 0 | – | 4 | – |
A dash means too little data for that year.
Block 10
Where the records come from
The independent sites the complaints and reviews were collected from.
| Site | Complaints | Reviews | Site’s score |
|---|---|---|---|
| Trustpilot | – | 1,008 | 3.3 / 5 |
| AskGamblers | 2 | – | – |
Block 11
Latest complaints and reviews
The newest records about Moonspin Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.
- Review
2.0 of 5 stars
United States · Trustpilot
- Review
3.0 of 5 stars
United States · Trustpilot
- Review
1.0 of 5 stars
United States · Trustpilot
- Complaint
Withdrawal delay
Unresolved - Complaint
Withdrawal delay
Unresolved
18 player records in the last 30 days. Explore them in Player Intelligence PRO
Every complaint and review behind these numbers – with filters, comparison, GEO, platforms, operators and monitoring – in Player Intelligence.
Get All DataPlayer ratings from Trustpilot.
Questions about Moonspin Casino
Who owns Moonspin Casino?
Moonspin Casino is operated by Solar Bloom LLC and runs under the MoonSpins Partners affiliate programme.
When was Moonspin Casino founded?
Moonspin Casino launched in 2025.
Which currencies does Moonspin Casino accept?
The one currency listed for Moonspin Casino is US dollars. Its site is available in 2 languages: English, Spanish.
What welcome bonuses does Moonspin Casino offer?
3 welcome offers are listed for Moonspin Casino. The first on the list is “Moonspin Casino Bonus: 100000 Gold Coins + 50 Sweepstake Coins”.
Which countries is Moonspin Casino available in?
Moonspin Casino is listed in 1 market: United States.
What do players say about Moonspin Casino?
Players have filed 2 complaints and written 1,008 reviews about Moonspin Casino. Players rate Moonspin Casino 3.3 out of 5 on average on the 1 site that publishes a rating.
What do players like and dislike about Moonspin Casino?
Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Withdrawals”, “Customer support” and “Trust & licence”. 54% of the rated reviews give four or five stars, and 40% give one or two.
How many complaints has Moonspin Casino received in the last 12 months?
In the 12 months to November 4, 2026, players filed 2 complaints about Moonspin Casino.
Where do Moonspin Casino’s players come from?
The countries named most often in complaints and reviews about Moonspin Casino are United States (100%), Philippines (0.2%) and Germany (0.1%).
Screenshots
3 pages
Pages of the casino's own site, recorded by our crawler. Every screenshot below was taken from the same market, because what a casino shows – the offers, the payment methods, the lobby – often differs from one country to the next.
One capture per page, all from the market named above. A visitor in another country may be shown different offers, different payment methods and a different lobby.
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