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Casino profile

Mino Casino

Player complaints and reviews about Mino Casino, plus its operator (Grape Affiliates), licences and welcome offers.

minocasino.com
Capture of the Mino Casino website

About

Mino Casino belongs to the Grape Affiliates affiliate programme. The site launched in 2026. It holds a licence from Curacao Gaming Control Board. The interface is available in 12 languages, including English, French, German, Polish. 20 account currencies are listed, including Euros, Canadian dollars, Danish krone, Hungarian forints. We list 7 welcome offers.

Mino Casino is listed in 15 markets, among them Canada, Germany, France and Belgium. On the Mino Casino site for Norway, we found 5 promotions and 3 tournaments.

Licensee

The company that holds the Curaçao licence for Mino Casino, as the licence register names it.

Legal name
GBL Solutions N.V.
Curaçao licence reference
OGL/2024/589/0556
Registration number (Curaçao Chamber of Commerce)
155090

Markets

This brand is listed in 15 markets. Pick one to see what it offers there.

Welcome bonuses

7 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Promotions

5 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Tournaments

3 entries

Read from the casino's own pages. Terms change without notice – check them on the operator's site.

Player Intelligence

163 records

What players report about Mino Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

6

80% resolved, of those with a known outcome

Total reviews

157

Across all review sites

Player rating

4.68 / 5

Trustpilot 4.9 · AskGamblers 4.45

GEO markets

15

Countries stated on 95% of records

Mino Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Mino Casino, the way Player Intelligence PRO computes it.

Since 2020, players have posted 6 complaints and 157 reviews about Mino Casino on 3 sites. In the 12 months to November 4, 2026, they filed 6 complaints and posted 20 reviews.

Reviewers give Mino Casino 4.6 out of 5 on average over 157 rated reviews, against 3.44 across all brands. 90% of the ratings are four or five stars, and 8.9% are one or two. The review sites’ own scores average 4.68 out of 5 across 2 sites. By that score, Mino Casino ranks 191st of 4,286 rated casinos. Reviewers most often praise “Website & app” (41 reviews), “Customer support” (36 reviews) and “Trust & licence” (12 reviews). The most common criticism concerns “Withdrawals” (6 reviews).

The countries players state most often are United Kingdom (82%), Australia (2.6%) and Italy (2.6%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “12 months” counts records with an exact date in the 365 days to November 4, 2026. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Mino Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Players appreciate the extensive selection of games and the excellent customer support, which enhances their overall experience. The bonuses and promotions, along with the fast payouts, are also frequently highlighted as major positives.

Players are concerned about the lack of responsible gaming enforcement, particularly regarding self-exclusion policies. There is a strong sentiment that the casino does not prioritize player safety, leading to significant dissatisfaction.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
2026
Complaints count

Block 02

Complaint categories

  • Withdrawal67%4
  • Other17%1
  • Responsible gambling17%1
Share of complaints by category.complaints

Block 03

Complaint status

  • Resolved67%4
  • Open17%1
  • Unresolved17%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 04

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2020202120222023202420252026
Reviews count

Block 05

Review stars

How the rated reviews split by star.

  • 5 stars88%138
  • 4 stars2.5%4
  • 3 stars0.6%1
  • 1 star8.9%14
Share of 157 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 06

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Website & app44%41
  • Customer support39%36
  • Other35%33
  • Trust & licence13%12
  • Fairness & RTP12%11
  • Games11%10
Share of the 93 reviews that name at least one aspect.reviews

Criticised

  • Withdrawals6.5%6
  • Trust & licence4.3%4
  • Bonuses2.2%2
  • Deposits & payment methods2.2%2
  • Fairness & RTP2.2%2
  • KYC / verification2.2%2
Share of the 93 reviews that name at least one aspect.reviews

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Period
Point at a bar to read it
2020202120222023202420252026
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom82%127
  • Australia2.6%4
  • Italy2.6%4
  • Switzerland1.9%3
  • Germany1.9%3
  • Canada1.3%2
  • Denmark1.3%2
  • Sweden1.3%2
  • United States1.3%2
  • Austria0.6%1
  • Other countries3.2%5
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20266–202.45
20210–345.0
20200–964.93

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Trustpilot–1504.9 / 5
AskGamblers174.45 / 5
Casino Guru5––

Block 11

Latest complaints and reviews

The newest records about Mino Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Complaint

    Withdrawal delay

    Open

    Switzerland · Casino Guru

  • Complaint

    Withdrawal delay

    Resolved

    Denmark · Casino Guru

  • Review

    1.0 of 5 stars

    Denmark · Trustpilot

  • Review

    1.0 of 5 stars

    Poland · Trustpilot

  • Complaint

    Self-exclusion

    Unresolved

    Sweden · Casino Guru

6 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from Trustpilot, AskGamblers.

Questions about Mino Casino

Who owns Mino Casino?

Mino Casino is operated by GBL Solutions N.V. and runs under the Grape Affiliates affiliate programme.

Is Mino Casino licensed?

Yes. Mino Casino holds a licence from Curacao Gaming Control Board.

When was Mino Casino founded?

Mino Casino launched in 2026.

Which currencies does Mino Casino accept?

Currencies listed for Mino Casino: Euros, Canadian dollars, Danish krone, Hungarian forints, New Zealand dollars, Norwegian kroner, Polish zlotys, Swiss francs and 12 more. Its site is available in 12 languages: English, French, German, Polish and 8 more.

What welcome bonuses does Mino Casino offer?

7 welcome offers are listed for Mino Casino. The first on the list is “100% up to €1500 + 200 Free Spins at Mino Casino”, with a 45× wagering requirement.

Which countries is Mino Casino available in?

Mino Casino is listed in 15 markets: Australia, Austria, Belgium, Canada, Finland, France, Germany, Hungary and 7 more.

What bonuses and promotions does Mino Casino run in Norway?

We read 5 live offers for Norway on the Mino Casino site itself.

Does Mino Casino run tournaments in Norway?

Yes. The Mino Casino site for Norway lists 3 tournaments.

What do players say about Mino Casino?

Players have filed 6 complaints and written 157 reviews about Mino Casino. Players rate Mino Casino 4.68 out of 5 on average across the 2 sites that publish one.

What do players like and dislike about Mino Casino?

Praised most: “Website & app”, “Customer support” and “Trust & licence”. Criticised most: “Withdrawals”. 90% of the rated reviews give four or five stars, and 8.9% give one or two.

How many complaints has Mino Casino received in the last 12 months?

In the 12 months to November 4, 2026, players filed 6 complaints about Mino Casino.

Where do Mino Casino’s players come from?

The countries named most often in complaints and reviews about Mino Casino are United Kingdom (82%), Australia (2.6%) and Italy (2.6%).