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Malibu Club Casino

Player complaints and reviews about Malibu Club Casino, plus its operator (100% Affiliates), licences and welcome offers.

malibuclubcasino.com
Capture of the Malibu Club Casino website

About

Malibu Club Casino belongs to the 100% Affiliates affiliate programme. The site launched in 2010. It holds a licence from Curacao Gaming Control Board.

Player Intelligence

29 records

What players report about Malibu Club Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

28

48% resolved, of those with a known outcome

Total reviews

1

Across all review sites

Player rating

–

No site publishes a rating yet

GEO markets

5

Countries stated on 34% of records

Malibu Club Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Malibu Club Casino, the way Player Intelligence PRO computes it.

Since 2015, players have posted 28 complaints and 1 review about Malibu Club Casino on 4 sites.

The problem players report most often is “Withdrawal delay”: 59% of the 27 complaints with a labelled problem. Next come “Withdrawal refused” (22%) and “Deposit refused” (3.7%). Complaints about “Withdrawal” make up 86% of those with a topic, against 29% across all brands.

Of the 27 complaints with a known outcome, 48% were resolved, against 59% across all brands. That puts Malibu Club Casino 1,625th of 1,917 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 48%.

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about Malibu Club Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20152016201720182019202020212022
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay59%16
  • Withdrawal refused22%6
  • Deposit refused3.7%1
  • Refund3.7%1
  • Support not responding3.7%1
  • Withdrawal limits3.7%1
  • Winnings voided3.7%1
Share of the 27 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal86%24
  • Deposit3.6%1
  • Other3.6%1
  • Payments & refunds3.6%1
  • Customer support3.6%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Unresolved50%14
  • Resolved46%13
  • Status we do not recognise yet3.6%1
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Malibu Club Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Malibu Club Casino against the market
MeasureMalibu Club CasinoAll brands
Complaints resolved48%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints86%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
2022
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
2022
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • United Kingdom30%3
  • Australia20%2
  • Italy20%2
  • United States20%2
  • Bangladesh10%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20221–1–
20213–0–
20203–0–
20191–0–
20178–0–
20161173%0–
20151–0–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers20––
Casino Guru41–
CasinoReviews3––
Casinomeister1––

Block 11

Latest complaints and reviews

The newest records about Malibu Club Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

  • Review

    1.0 of 5 stars

    Italy · Casino Guru

  • Complaint

    Deposit refused

    Resolved

    Italy · Casino Guru

  • Complaint

    Withdrawal refused

    Resolved

    Australia · Casino Guru

  • Complaint

    Withdrawal limits

    Unresolved

    Australia · Casino Guru

  • Complaint

    Refund

    Unresolved

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Questions about Malibu Club Casino

Who owns Malibu Club Casino?

Malibu Club Casino is operated by Audeo N.V. and runs under the 100% Affiliates affiliate programme.

Is Malibu Club Casino licensed?

Yes. Malibu Club Casino holds a licence from Curacao Gaming Control Board.

When was Malibu Club Casino founded?

Malibu Club Casino launched in 2010.

What do players say about Malibu Club Casino?

Players have filed 28 complaints and written 1 review about Malibu Club Casino.

What do players complain about most at Malibu Club Casino?

“Withdrawal delay” – 59% of the 27 complaints about Malibu Club Casino with a labelled problem. Followed by “Withdrawal refused” (22%) and “Deposit refused” (3.7%).

Do players report withdrawal problems at Malibu Club Casino?

Withdrawals are the topic of 24 complaints about Malibu Club Casino: 86% of the 28 with a topic. The most common withdrawal problem is “Withdrawal delay” (67% of them). Of the withdrawal complaints with a known outcome, 48% were resolved.

Does Malibu Club Casino resolve player complaints?

48% of the 27 complaints about Malibu Club Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,917 casinos with at least 10 such complaints, Malibu Club Casino is 1,625th. Open complaints and complaints closed without an outcome are left out.