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Casino profile

Lucky Crypto Casino

Player complaints and reviews about Lucky Crypto Casino, plus its operator (Lucky Crypto Affiliates), licences and welcome offers.

theluckycrypto.com
Capture of the Lucky Crypto Casino website

About

Lucky Crypto Casino belongs to the Lucky Crypto Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2021. It holds a licence from Curacao Gaming Control Board. The interface is available in 7 languages, including English, French, Russian, German. 7 account currencies are listed, including Euros, US dollars, Swiss francs, Norwegian kroner. We list 2 welcome offers.

Lucky Crypto Casino is listed in one market, Austria.

Markets

This brand is listed in 1 market. Pick one to see what it offers there.

Welcome bonuses

2 offers

Offers are recorded exactly as the operator published them, including the currency and the wagering base. Terms change without notice – always check them on the casino's own site.

Player Intelligence

37 records

What players report about Lucky Crypto Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

23

91% resolved, of those with a known outcome

Total reviews

14

Across all review sites

Player rating

5.0 / 5

AskGamblers 5.0

GEO markets

12

Countries stated on 78% of records

Lucky Crypto Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about Lucky Crypto Casino, the way Player Intelligence PRO computes it.

Since 2022, players have posted 23 complaints and 14 reviews about Lucky Crypto Casino on 3 sites.

The problem players report most often is “Withdrawal delay”: 62% of the 21 complaints with a labelled problem. Next come “Self-exclusion” (9.5%) and “Withdrawal limits” (9.5%). Complaints about “Withdrawal” make up 82% of those with a topic, against 29% across all brands.

Of the 23 complaints with a known outcome, 91% were resolved, against 59% across all brands. That puts Lucky Crypto Casino 337th of 1,916 casinos with at least 10 such complaints. For withdrawal complaints, the resolved share is 89%.

The review sites’ own scores average 5.0 out of 5 on one site. By that score, Lucky Crypto Casino ranks 1st of 4,286 rated casinos.

The countries players state most often are Switzerland (31%), Italy (14%) and Australia (10%).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,915 brands Player Intelligence tracks.

Ask the AI analyst about Lucky Crypto Casino: one market, one period, a payment method or a comparison with another brand.

AI-generated summary of player reviews

Few positive comments exist across categories, but customer support and payments draw significant criticism. Specifically, negative feedback heavily outweighs positive experiences in these areas.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
202220232024
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal delay62%13
  • Self-exclusion9.5%2
  • Withdrawal limits9.5%2
  • Bonus winnings confiscated4.8%1
  • Verification delay4.8%1
  • Withdrawal refused4.8%1
  • Winnings voided4.8%1
Share of the 21 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal82%18
  • Responsible gambling9.1%2
  • Bonus4.5%1
  • KYC / verification4.5%1
Share of complaints with a category. 1 more come from sites that publish none and are in no bar.complaints

Block 04

Complaint status

  • Resolved91%21
  • Unresolved8.7%2
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

Lucky Crypto Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

Lucky Crypto Casino against the market
MeasureLucky Crypto CasinoAll brands
Complaints resolved91%59%
Average review rating–3.44
Complaints per 100 reviews–26.4
Share of “Withdrawal” complaints82%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20222023
Reviews count

Block 07

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20222023
Rating history

Block 08

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Switzerland31%9
  • Italy14%4
  • Australia10%3
  • Belgium10%3
  • Finland10%3
  • Curaçao6.9%2
  • Ireland3.4%1
  • Norway3.4%1
  • Poland3.4%1
  • Sweden3.4%1
  • Other countries3.4%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 09

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20243–0–
20231182%3–
20229–11–

A dash means too little data for that year.

Block 10

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
Casino Guru1912–
AskGamblers315.0 / 5
latestcasinobonuses.bet11–

Block 11

Latest complaints and reviews

The newest records about Lucky Crypto Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers.

Questions about Lucky Crypto Casino

Who owns Lucky Crypto Casino?

Lucky Crypto Casino is operated by SG International N.V. and runs under the Lucky Crypto Affiliates affiliate programme.

Is Lucky Crypto Casino licensed?

Yes. Lucky Crypto Casino holds a licence from Curacao Gaming Control Board.

When was Lucky Crypto Casino founded?

Lucky Crypto Casino launched in 2021. The site has since closed; its profile is kept for reference.

Which currencies does Lucky Crypto Casino accept?

Currencies listed for Lucky Crypto Casino: Euros, US dollars, Swiss francs, Norwegian kroner, Canadian dollars, Australian dollars, South African Rand. Its site is available in 7 languages: English, French, Russian, German and 3 more.

What welcome bonuses does Lucky Crypto Casino offer?

2 welcome offers are listed for Lucky Crypto Casino. The first on the list is “Up to 139% Match Deposit Bonus + 59 Bonus Spins at Lucky Crypto Casino”, with a 45× wagering requirement.

Which countries is Lucky Crypto Casino available in?

Lucky Crypto Casino is listed in 1 market: Austria.

What do players say about Lucky Crypto Casino?

Players have filed 23 complaints and written 14 reviews about Lucky Crypto Casino. Players rate Lucky Crypto Casino 5.0 out of 5 on average on the 1 site that publishes a rating.

What do players complain about most at Lucky Crypto Casino?

“Withdrawal delay” – 62% of the 21 complaints about Lucky Crypto Casino with a labelled problem. Followed by “Self-exclusion” (9.5%) and “Withdrawal limits” (9.5%).

Do players report withdrawal problems at Lucky Crypto Casino?

Withdrawals are the topic of 18 complaints about Lucky Crypto Casino: 82% of the 22 with a topic. The most common withdrawal problem is “Withdrawal delay” (72% of them). Of the withdrawal complaints with a known outcome, 89% were resolved.

Does Lucky Crypto Casino resolve player complaints?

91% of the 23 complaints about Lucky Crypto Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, Lucky Crypto Casino is 337th. Open complaints and complaints closed without an outcome are left out.

Where do Lucky Crypto Casino’s players come from?

The countries named most often in complaints and reviews about Lucky Crypto Casino are Switzerland (31%), Italy (14%) and Australia (10%).