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Casino profile

LimoPlay Casino

Player complaints and reviews about LimoPlay Casino, plus its operator (LimoPlay Affiliates), licences and welcome offers.

limoplay.com
Capture of the LimoPlay Casino website

About

LimoPlay Casino belongs to the LimoPlay Affiliates affiliate programme. This site is no longer operating: the domain does not respond or has changed hands. The site launched in 2015. It holds a licence from Curacao Gaming Control Board. The interface is available in 2 languages: English, Russian. 7 account currencies are listed, including Australian dollars, Canadian dollars, Euros, British pounds sterling.

Player Intelligence

56 records

What players report about LimoPlay Casino on review and complaint sites: complaints, reviews and the sites’ own player ratings.

Total complaints

13

77% resolved, of those with a known outcome

Total reviews

43

Across all review sites

Player rating

4.1 / 5

AskGamblers 3.5 · casino.ru 4.7

GEO markets

7

Countries stated on 14% of records

LimoPlay Casino complaints and reviews in figures

Every figure below is computed from the complaints and reviews collected about LimoPlay Casino, the way Player Intelligence PRO computes it.

Since 2016, players have posted 13 complaints and 43 reviews about LimoPlay Casino on 4 sites.

The problem players report most often is “Withdrawal refused”: 25% of the 12 complaints with a labelled problem. Next come “Winnings voided” (17%) and “Account blocked” (8.3%). Complaints about “Withdrawal” make up 46% of those with a topic, against 29% across all brands.

Of the 13 complaints with a known outcome, 77% were resolved, against 59% across all brands. That puts LimoPlay Casino 922nd of 1,916 casinos with at least 10 such complaints.

Reviewers give LimoPlay Casino 3.42 out of 5 on average over 42 rated reviews, against 3.44 across all brands. 62% of the ratings are four or five stars, and 26% are one or two. The review sites’ own scores average 4.1 out of 5 across 2 sites. By that score, LimoPlay Casino ranks 634th of 4,286 rated casinos. Reviewers most often praise “Games” (30 reviews), “Withdrawals” (16 reviews) and “Bonuses” (14 reviews). The most common criticism concerns “Customer support” (13 reviews) and “Bonuses” (9 reviews).

Problem shares are of the complaints with a labelled problem, topic shares of those with a topic, country shares of the records that state one. “All brands” covers the 11,910 brands Player Intelligence tracks.

Ask the AI analyst about LimoPlay Casino: one market, one period, a payment method or a comparison with another brand.

Block 01

Complaints count

Complaints filed per year or month, across every complaint site.

Period
Point at a bar to read it
20162017
Complaints count

Block 02

Complaint problems

What went wrong, one level below the topic: the problem each complaint describes.

  • Withdrawal refused25%3
  • Winnings voided17%2
  • Account blocked8.3%1
  • Bonus not credited8.3%1
  • Deposit not credited8.3%1
  • Deposit refund8.3%1
  • Withdrawal delay8.3%1
  • Other problems17%2
Share of the 12 complaints with a labelled problem.complaints

Block 03

Complaint categories

  • Withdrawal46%6
  • Deposit15%2
  • Other15%2
  • Account7.7%1
  • Bonus7.7%1
  • Payments & refunds7.7%1
Share of complaints by category.complaints

Block 04

Complaint status

  • Resolved77%10
  • Unresolved23%3
Outcomes as the sites report them. “Closed without an outcome” is a case the site closed without saying who was right.complaints

Block 05

LimoPlay Casino against the market

The casino’s figures beside the same figures over every brand Player Intelligence tracks.

LimoPlay Casino against the market
MeasureLimoPlay CasinoAll brands
Complaints resolved77%59%
Average review rating3.423.44
Complaints per 100 reviews30.226.4
Share of “Withdrawal” complaints46%29%

A dash means too little data: a resolved share needs 10 complaints with a known outcome, an average rating 20 rated reviews.

Block 06

Reviews count

Player reviews posted per year or month, across every review site.

Period
Point at a bar to read it
20162017201820192020202120222023
Reviews count

Block 07

Review stars

How the rated reviews split by star.

  • 5 stars48%20
  • 4 stars14%6
  • 3 stars12%5
  • 2 stars7.1%3
  • 1 star19%8
Share of 42 rated reviews. Ratings on other scales are converted to five stars and rounded up, as in Player Intelligence PRO.reviews

Block 08

What reviewers praise and criticise

The aspects reviews name either way: one review can praise one thing and criticise another.

Praised

  • Games71%30
  • Withdrawals38%16
  • Bonuses33%14
  • Customer support29%12
  • Website & app26%11
  • Deposits & payment methods24%10
Share of the 42 reviews that name at least one aspect.reviews

Criticised

  • Customer support31%13
  • Bonuses21%9
  • Fairness & RTP9.5%4
  • Website & app9.5%4
  • Account4.8%2
  • Deposits & payment methods4.8%2
Share of the 42 reviews that name at least one aspect.reviews

Block 09

Rating history

The average star rating of reviews posted in each period, out of 5. By month only where every month has enough ratings.

Point at a bar to read it
20162017201820192020202120222023
Rating history

Block 10

Stats by GEO

The ten countries players most often state, complaints and reviews together.

  • Russia25%2
  • Australia13%1
  • Cyprus13%1
  • United Kingdom13%1
  • Kazakhstan13%1
  • Latvia13%1
  • Poland13%1
Share of the records whose source states a country – never guessed from language or currency.records

Block 11

Year by year

Complaints, their outcomes and reviews per calendar year.

Year by year
YearComplaintsResolvedReviewsAverage rating
20230–1–
20210–1–
20179–213.62
20164–20–

A dash means too little data for that year.

Block 12

Where the records come from

The independent sites the complaints and reviews were collected from.

Where the records come from
SiteComplaintsReviewsSite’s score
AskGamblers11373.5 / 5
latestcasinobonuses.bet–4–
casino.ru–24.7 / 5
CasinoReviews2––

Block 13

Latest complaints and reviews

The newest records about LimoPlay Casino as facts: our label, the status or the stars, the player’s country and the site. The text stays on that site – follow the link to read it.

0 player records in the last 30 days. Explore them in Player Intelligence PRO

Player ratings from AskGamblers, casino.ru.

Questions about LimoPlay Casino

Who owns LimoPlay Casino?

LimoPlay Casino is operated by SoftSwiss N.V. Casinos and runs under the LimoPlay Affiliates affiliate programme.

Is LimoPlay Casino licensed?

Yes. LimoPlay Casino holds a licence from Curacao Gaming Control Board.

When was LimoPlay Casino founded?

LimoPlay Casino launched in 2015. The site has since closed; its profile is kept for reference.

Which currencies does LimoPlay Casino accept?

Currencies listed for LimoPlay Casino: Australian dollars, Canadian dollars, Euros, British pounds sterling, Russian rubles, US dollars, Bitcoin. Its site is available in 2 languages: English, Russian.

What do players say about LimoPlay Casino?

Players have filed 13 complaints and written 43 reviews about LimoPlay Casino. Players rate LimoPlay Casino 4.1 out of 5 on average across the 2 sites that publish one.

What do players complain about most at LimoPlay Casino?

“Withdrawal refused” – 25% of the 12 complaints about LimoPlay Casino with a labelled problem. Followed by “Winnings voided” (17%) and “Account blocked” (8.3%).

Do players report withdrawal problems at LimoPlay Casino?

Withdrawals are the topic of 6 complaints about LimoPlay Casino: 46% of the 13 with a topic. The most common withdrawal problem is “Withdrawal refused” (50% of them).

Does LimoPlay Casino resolve player complaints?

77% of the 13 complaints about LimoPlay Casino with a known outcome were resolved. Across all brands Player Intelligence tracks, the share is 59%. Among the 1,916 casinos with at least 10 such complaints, LimoPlay Casino is 922nd. Open complaints and complaints closed without an outcome are left out.

What do players like and dislike about LimoPlay Casino?

Praised most: “Games”, “Withdrawals” and “Bonuses”. Criticised most: “Customer support” and “Bonuses”. 62% of the rated reviews give four or five stars, and 26% give one or two.